Address: | 197 Main St, Winooski, VT 05404, USA |
Phone: | +1 802-654-9209 |
Site: | allsyst.com |
Rating: | 4.1 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Shannon Fortin
I went in and bought a refurbished notebook from All Systems. I needed to for college. Upon purchasing it, I brought it home and turned it on. The first thing was the virus protection just expired and wanted me to renew it. I also tried to download a words document only to discover this notebook didnt even have a word processor on it. Really? I was paying $360 for a notebook that didnt even have a word processor on it? So I download MS Student Outlook . I had the notebook for not even a month and when I tried to turn it on one day it just gave me a black screen with a mouse. I wasnt impressed at all with this. I wasnt happy to see that on the amount I was investing that I had to purchase a word processor and now update a virus protection in not even a month. I didnt like Explorer and Downloaded Fire Fox. Then my notebook wouldnt start up at all. I thought this purchase was crazy. I just kept getting a black screen for start up. and was just frustrated. The note book was brought back to All Systems repair with the a note telling them what was wrong how I didnt download anything but the word processor from a legit sight and fire fox. The owner gave me a call and told me he would make things right and that it sounds like the hard drive crashed. Really, why would the device crash when you guys fixed it? He was a very nice fellow and I was willing to give him a chance. My mother went over to pick up the notebook and had just a rude interaction. First of all saying the reason the notebook crashed was my fault. Considering that I havent done one thing to this device but put on an word processor and internet browser? I found that rather insulting. He then told my mother that if it happened again we were going to get charged. I told them to keep the notebook. I just felt out of that, if I bought something refurbished it was just sad. I could get a new notebook for the same price and have more on it, I thought I would give a local business a chance. But it turned out lacking a word processor was just wrong. When I heard about the transaction that went down, just spoke volumes. Why would I want to bring home a notebook I am always going to worry about. that I cannot download anything on and just have it crash on me to hear this company say hey its your fault. I would rather by a new one then to deal with a sleazy sale tactic like that. This company will maybe fix your notebook. But based on my experience. Its used parts so you can go in and get it fixed for a price. Dont waste your time. Purchase a new one. Stay clear from here.
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Anonymous User
My name is Matt Brock and It has been brought to my attention that im the "disgruntled employee" described by "cloe" I would like to say that neither I anyone who has worked at asr would have/hide behind any screen name with the word logic in it. Lol. I in no way would want to hurt all systems business and would just like to clear this issue up as Allan, a current asr employee, brought it to my attention as of recently. After reading googles terms and conditions, i was wondering why "cloe" would have knowledge of former employees of asr in violation of state/federal law ( na in VT) and be willing to post them in a rating of this business against strong discouragement in googles terms in first place. I have no hard feelings towards asr or any of its employees and I wish them the best in the future. If you love adventure as much as I do, give asr a try. Lol. I just want to no longer be harassed regarding the actions of this Logitek individual. Lastly not all negative ads are spam and if google is going to force people to agree to terms and conditions they arent competent enough to enforce...they shouldnt have them in the first place. Thanks for your time Tony, cloe, Allan, and whoever else is confused as I am about all this.
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Nick MacKenzie
I am usually really good with my machines- Ive run Linux almost exclusively since 2010 and Ive worked in the past as an IT guy, but I had recently moved and didnt have the time, the tools, or, in this case, the knowledge to handle the latest problem. I dropped it off with them and they did their free diagnosis thing, and it turned out that the problem was so easy to fix that they just did it for me and charged $40- minimum shop fee. They went to the effort of researching my specific motherboard and told me all about how other ones like mine are holding up to the test of time. I know what to look out for and which components are starting to show wear and tear. Ill be coming to them again if I ever need help. edit: I went to them again last winter. Long story short, do not trust them with your ultrabook.
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justin kramer
I brought my laptop to All Systems Repair to investigate recent slowness issues. When I arrived to pick it up, I was told that malware on the laptop was found and removed for a fee of $75. No logs were left of either the actions performed or malware removed. After returning home and turning on the computer, I checked the performance. I was disappointed to see windows and processes were still running as slowly, and I noticed that my program purchased through Piriform had been uninstalled. Within ten minutes of running the computer, I encountered a blue screen detailing a physical memory dump error, followed by the restart of my computer. This has been a disappointment. In short, I feel as though I wasted time and money at this establishment.
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Anonymous User
FREE DIAGNOSES!!! Dont get that anymore from the other computer stores. These guys are awesome. They were able to replace my LCD Screen within 2 days at a 3rd of the price. My Mac was broken after I stepped on it. I brought it to a little dog that had a HUGE price quote. These guys were able to call me back within a couple of hours and have it replaced a couple days later at a fraction of the cost that small dog wanted. They didnt charge me a dime to look at it. Very professional. Nice neat shop when you walk in. Dont pay attention to the comments below. Obviously a disgruntled employee looking to slander the company!!! Give these guys a try you wont be dissapointed ! OPEN SATURDAYS TOO !!
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Tommy Yan
These guys are the bees knees! Whenever I had a laptop issue, Id bring it in and Tony Larose would help me out. No questions asked. He is the man! The rest of the guys are pretty awesome as well. Dennis knows everything about computers. And by everything, I mean it! Ask for his assistance with anything and hell get you back on your feet. Josh is also great! He fixes any laptop hardware stuff for you and gets that stuff done! What a team!
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Anonymous User
These people were fast and honest - and they didnt charge me a zillion dollars for a whole lot of nothing! Mike had the problem fixed overnight on my laptop (luckily not too majour a fix) and was personable and knowledgeable! Also he didnt talk down to me or tell me I needed things done that I didnt. Am so glad I found this shop - would recommend them to anyone with "techno fear". Thanks again!! Scotia