Address: | 7926 Fort Hunt Rd, Alexandria, VA 22308, USA |
Phone: | +1 703-765-3722 |
Site: | hollinhallauto.com |
Rating: | 4.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–2PM Closed |
MI
mike mcdaniel
June 2013: Brought our Caravan in again in late June. They quickly diagnosed and fixed problem. Im pressed with their "can do" attititude and friendliness. I/we will be back! 5 stars this time!!! July 2012: I was refered to HHA by a friend after becoming disappointed with my longtime service place. Brought our 1997 Dodge Caravan in to check on an AC issue and a stalling problem. They communicated well with me but it was determined that after a freon charge the AC issue was too expensive to fix for an older car (I appreciated their honest recommendation) and the stalling problem couldnt be determined after some computer diagnostics. A little disappointed in spending over $300 with no problems solved. However, could just be the way it is. Trying to keep the van running for hauling items to/from our beach house in the OBX during the off-season despite the AC problem. I plan to go back and give them another try with other issues/cars and see if they live up to the reputation shared by my friend and other reviews here. If so, Ill be back and write a better review! They seem like good folks. (3 Stars this visit and will re-review when/if I go back).
TO
Tony Albano
I was initially reluctant to take my vehicles to HHA based on "rumors" of over-priced work but eventually I took the plunge and am very glad I did. They are not only a local business but also live in the neighborhoods nearby. Their equipment is better than any dealer and their technicians are second to none; they will do anything to diagnose any issue and if they cant work on it (very rare) will find a qualified service shop and take/return your car for you. Their labor costs may be a bit more than others but I have not researched and frankly dont care. Their warranties on parts and labor are the best Ive ever seen! Ive never used the Tire Rack process so that is one aspect I will have to explore. I understand there are customers who come from West Virginia to have their cars serviced here... makes sense since they are now my one and only service center.
GA
Gary Hensley
I always have a positive experience at Hollin Hall. The staff are professional and knowledgeable. I like the fact that they have all the most modern equipment and software to properly service my BMW. I feel confident that the work performed is done correctly. I had a wheel alignment done, and while I was surprised at the cost I was definitely impressed to hear the steps taken to get the car in exact alignment as prescribed by BMW. I also like the print out of the wheel/tire mounting and balancing. You get to see the specs on each wheel and tire to check if there is an issue with either the tire or wheel. The Hunter equipment they use really produces a smooth ride. If you live in the Alexandria, Arlington, or Fairfax area I highly recommend Hollin Hall. They will even give you a courtesy ride to the metro or home/work if close by.
AL
Alex Kraus
Hollin Hall Automotive is one of these rare gems that you only come across when you are lucky or search really hard. Ive been taking my cars here for several years and recommended HHA to several friends, even if they live further away. Customer service - in the old-fashioned and literal sense - is outstanding as is craftsmanship and technical expertise. On several occasions, the Hollin Hall Automotive team was able to solve issues that others were unable to address. If they carried diesel, I would even fill up here more often and for VA inspection I need to go somewhere else - for everything else, I will always go here. The price to value ratio is good and the coupons make it even better. I never really leave online reviews but this place deserves it and I can HIGHLY recommend them.
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Larry Ruffin
Weve been customers at Hollin Hall Automotive for over 13 years and between periodic testing of the quality and cost of service at the dealers and several other local repair shops along Route 1 we keep coming back as theres no other service station we can count on for the quality of service at a fair cost like weve been able to do with Hollin Hall Automotive. Theres been several situations that have occurred that have proven to us that they can be counted on to be reliable and honest every time. If you simply want to have some peace of mind knowing you will get a fair value at the best possible quality of work then look no further - they are here nearby in our own backyard!
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Ken Rholl
We have use HHA for multiple cars over the years and have always received friendly, reliable service. Most recently they worked on my 1990 Miata with a supercharger I installed many years ago taking care of an idle problem created by non-stock parts which were malfunctioning when cold. I had already given it my by shot without success. They hounded the problem until it purred like a kitten. I also use them with Tire Rack, having matching tires delivered to them for installation. Their prices are competitive with any in the area. They communicate directly with me when there is an issue. We love the neighborhood service. Thanks.
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Daniel Kohler
My wife brought in her 2000 BMW with about 190K miles, making noises, and wobbly steering. The Hollin Hall team quickly figured out what needed to be done to ensure it passed inspection and was safe, and what could wait.till later. Since fixing the steering system required an alignment and another repair, which we could have waited on also required alignment, they helped make the 2nd repair more affordable so we could avoid a 2nd alignment later in the year. The repairs were done much more quickly than expected. Hollin Hall stands behind their work and weve been bringing our cars to them for over 15 years.
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John Hiller
Quality Excellent We have use HHA for multiple cars over many, many years and have always received friendly, reliable service. Most recently they worked on my 2003 Honda Element, the next was 1996 Ford Ranger next line is 1997 Audi A4. Mostly routine things like an oil change. But also for repair work, radiator problems, tune ups. Everything. I also use them with Tire Rack, having matching tires delivered to them for installation. Their prices are competitive with any in the area. They communicate directly with me when there is an issue. We love the neighborhood service. Thanks.
ST
Stephen Chaconas
Super convenient! My wife dropped her Murano off picked up groceries at the nearby Safeway and her car was finished on time! We really like the courtesy check! James was awesome and Dwayne is an awesome technician! I also trust him with my 1971 classic Volvo! The price with coupons they send out beat the dealer and the quick lube places and we had a professional technician taking care of our car! I dont even think about taking our cars anywhere else for gas or service! My wife is safe there no matter the time of day!
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dennisv21
Disappointed. Got car into the station early Tuesday morning for 70K maintenance, got a call that day that parts had to be ordered for steering, promised car back Wednesday after install. Got a call Wednesday to be informed part not delivered on time, so it would be another day. Then got a call late Thursday, saying wrong part ordered. It would be another day wait and also told car could not be picked up for overnight use because it wasnt drivable. Thats what I call a hosed job.