Tires Plus

Address:	92 Smallwood Dr, Waldorf, MD 20602, USA
Phone:	+1 301-579-3710
Site:	local.tiresplus.com
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 22

Reviews 14

Derrick Wilson

I went to this place of business because they were opened on Labor Day. Despite the less than impressive reviews I gave them a chance. I thought it is just an oil change and tire rotation any reputable business can do that. Boy was I wrong, when I got my car back I noticed that my tires were not rotated. I asked the guy at the front desk did they rotated my tires. He replied yes. I ask them how side to side or front to back? He replied the latter. I said oh do you see those mud spots on my tires. I ran over a puddle a couple of days ago and both front tires still have mud on them so unless you moved the mud spots, you didnt rotate my tires. He then proceeded to talk to the maintenance guy and then tells me they didnt rotate my tires because they have uneven wear on the front. I said what. He said yeah we didnt want to put the good tires on the front. I told him that my tires are new and I had an alignment a few months ago. He said well we can rotate them if you want. I told him dont worry about it. I caught them in a lie and he kept lying I decided to just leave and forever take my business elsewhere. I spent $40 on an oil change and tire rotation. I really dont know if they even changed my oil. They definitely took it upon themselves to forgo rotating my tires. Avoid this place.

Larry Connell

They started out as a good place, friendly, a little expensive though, but good. Until they broke something, didnt tell me, let me drive away, only to find it later at the worst time. They stripped out a tire stud. Tbe only other time the tire was taken off was when this place changed it. Well, i had a flat and had to change that particular tire. I couldnt get the lug nut off! The nut spun free on the bolt. Needless to say, it was a very bad day. When trying to get the place to fix their mistake, they kept making excuses, pointing fingers, and ultimately ignoring me. Im not alone either based on many of other folks I have talked to about their experience here. Bottom line, they WILL NOT correct mistakes unless you catch it BEFORE the car comes out of the bay, or before you leave. Period. With the Many other choices in Waldorf, I recommend going elsewhere.

Laurie Preston

I was told my pads needed to be changed even though I had enough pad left. I was told my rotors was composite then I was told they were steel. (this was all after the car was checked) I was told my rotors could be resurfaced, then I was told they couldnt be then I was told they could be so I didnt need new rotors. I was told my rear shocks were DEAD. I was told keep the rotors but change the pads. I went for a second opinion. I paid for a comprehensive check of the car. Firestone on the Air Force Base said nothing was wrong with my shocks. I did have padding but my rotors were messed up and it didnt look like it was normal wear. I didnt tell Firestone I had the car checked at tires plus, so now I feel like tires plus was trying to pull the wool over my eyes. Im so disappointed and confused.

John Eichstadt

Provided me tire options. Took the lowest option with roadside hazard. Still cheaper than the other 4 places I went and checked at between La Plata and Waldorf. Issues; the restroom facilities could be better maintained and the coffee mess could have warm coffee. Also had to go back the second day as they could not find the tires I wanted within their facility which within their automated system they stated they had. Staff was extremely professional and apologetic as well as attempted to get me out as soon as possible.

Daniel Hough

I had the worst time at this location. They greet you as though they are going to take care of you and all they do is lie to you the whole time youre there. I just went to get a tire put on my rim and was there for well over 4 hours. Dave and the lady at the front desk with the Jamaican accent kept telling me my car was done and coming out right now and when I went around to where my car was it was left on the lift with the hood up and noone working on it. Worst experience ever dealing with an auto shop do not go there!

John Ward

Friendly staff. Always pleased with my experience. Have purchased 10+ sets of tires; highly recommend if youre in the area. Always willing to cut a deal for a long time customer. Openly honest if wait is long. Straight up no fluff or weasel words when bad news is given. Willing to deal with tire and rim insurance claims. Good group of guys willing to chit chat with customers when not busy. Also trust for general mechanical services.

Anonymous User

Thus far, Ive had tires put on two of three of my vehicles here... Everytime I go here - they always treat me right and they live up to their free rotations and balancing. I trust them so much, that I am trusting them to do work on my third vehicle - which is a collector car. Looking forward to the new shoes on that one!

Tammy Rowell Gill

Got new tires, oil change, wiper blades, the works, I think they did ok but left my vehicle a mess in back where you lift up for tire & jack stuff. Also got dirty prints everywhere and complete disarray due to looking for lug thingy!

Tamara G

I had a great experience. They evaluated my car, diagnosed the issue, provided pricing, ordered parts, and after dropped off, my car was ready in under two hours. Great service, I would return and recommend.

Anonymous User

AVOID AT ALL COST*** JUST FOR A TIRE PLUG MORE THEN 2HR WAIT EMPLOYEES PLAYED AROUND THE SHOP WHILE I WAITED .. AVOID

Faith Love

Very professional staff and very friendly. Was also patient when I asked questions.

Tyler Moore

Great service, friendly staff, and they get things done.

Mr. S

Come join us at tires plus for complete total care.

Dana Dorsey

Got pretty good service here. competitive pricing.