Address: | 2050 Bond St #130, Charlottesville, VA 22901, USA |
Phone: | +1 434-984-1254 |
Site: | facevaluesalon.com |
Rating: | 4.9 |
Working: | Closed 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 9AM–7PM Closed |
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Victoria Valdes
These lovely people turned what could have been a bad experience into a wonderful one! I went to get highlights with Laura about two weeks ago. After I got home, I realized that they were a lot brighter than I had intended. I felt terrible about disliking it - Laura is so nice, and she clearly did a very artistic job, the highlights were just not quite what I wanted. After a couple of days of worrying about it, and thinking maybe I would never go back, and wondering whether I could find someone as good as Laura to cut my hair, I finally made up my mind to talk to Face Value about it. I emailed and was immediately rescheduled at my earliest convenience. I was still nervous! When I got in to get my highlights fixed, Laura was immediately there to reassure me that it was perfectly fine to get an adjustment. She was so kind and friendly that I immediately felt better. She took me over to the sink and toned down my highlights to a PERFECT level. The store manager even came over and made sure I was getting exactly the service that I wanted. I love my highlight update. I am so, so glad that I got them adjusted. Now I dont have any weird feelings about coming back, and Im happy and excited about my next hair cut. The customer service here is above and beyond.
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Christa Olivas
Hi, My daughter and I were at The Face Value Salon on Saturday Nov 15, 2014 for a consultation with Lucinda. She and her staff were so helpful and really took their time to help us achieve the look that we were going for. I could not be happier with the results. We live over 2.5 hours away from Charlottesville but my daughter now wants to ONLY have her hair done at FACE VALUE. She is a contestant in the Miss Virginia Teen USA Pageant next weekend and with Lucinda and her staff of expert makeup artists and hair stylists I am sure every girl utilizing there services will look fantastic. Thank you Lucinda and everyone for a great experience and we look forward to seeing you all next weekend.
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Leslie Morris
I had resolved to never get my hair cut in Cville but went to see William out of desperation and after reading rave reviews. The salon is clean, trendy, and relaxing. The shampoo was great with the addition of hot towels. William was very attentive to my requests and finished the layering and detail with my hair dry (yes!). The blow-out was great as well. I will be back!
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Chris Ryan
Inconsistent service due to experience of stylist. Otherwise, great for a quick trim. The shampoo seat has a massager built in which was nice and they offer Tazo tea whilst you wait. I got my tea and was immediately seen as it finished brewing which led me to awkwardly taking it to the chair. I never drank it, but it was a nice gesture!
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Beate Casati
Professional, courteous, cheerful and very creative. FV listens very carefully to what you are looking for and Ive been happy there for 5+ years after a client and good friend recommended them to me. I love both locations, Stonefield is super convenient, great parking, and I dont ever have to wait light years to be fitted in.
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Robert Siler
My wife comes here pretty much every 3-4 months and every time she has an amazing experience. She always leaves happy which is why she wont go anywhere else. Anyone that leaves a negative review is clearly someone who is never pleased with anything. This salon has the best service and stylist of any salon in Charlottesville.
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Ashlee Stafford
I came to Face Value along with my bridesmaids for undos on my wedding day, and have nothing but amazing things to say about this place. Julia is excellent at what she does and an incredibly calming presence. Everyone was kind, helpful, and professional. I highly recommend this salon!
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Jesslyn Lowell
I scheduled an appointment here for hair and makeup while visiting from out of town for an engagement photo session. The staff was very friendly, accommodating, and was very attentive to what I wanted. Lauren did my hair and makeup and she was great. I would definitely go back!
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Mark Chandler
Love Stephanie! The front lobby staff is also very welcoming and friendly. They know how to engage in a fun conversation as you wait. Its the little things like offering you a glass of water when you walk in that go a long way in 2016.
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Jenny Hamby
This is a beautiful salon, and Lauren and Julia are both wonderful! They give me the exact cut I ask for. The relaxation add-ons are a great bonus.
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Kathleen Shelton
Allison is the best. Face Value is a non-stress, relaxing experience. I always leave feeling and looking better than when I went in.
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Charlotte Lee
This was a great salon, very accommodating and very friendly! First timer but I would definitely go here again!
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Nina Nina
I come here every 3 months and I love it they give you the best service