Address: | 1122 Stoney Ridge Rd, Charlottesville, VA 22902, USA |
Phone: | +1 800-463-3339 |
Site: | local.fedex.com |
Rating: | 2.7 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9:30AM–3PM Closed |
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Suli Zamarial
If you can avoid this FedEx location please do so. They do not know what they are doing. Forget everything esle, they cant even properly deliver a package to your house but would love to put a note for your to pick it up. I paid for Saturday shipping on my package and waited all morning in my apartment waiting for it. I get a knock on the door and open it, Nope not the Fedex guy..someone else..but there sure was a door tag on my door saying they tried to deliver literally a few minutes ago. The tag says to pick it up after 4 but the location is only open up til 3. Im sure you all can see my confusion. I paid for Saturday shipping, wasted all morning waiting for the package and now I have to wait all day to pick up my package when the location is closed. All I wanna say is get your stuff together. At least train your people on how to properly knock on the door and actually use a door bell (it does not bite) and please make sure to serve the people in the right manner and time.
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Nikolay Sandev
Insanely rude and unhelpful. The guy at the counter gave me attitude for wanting to pick up my package, this is after I waited at the counter for 15 minutes for anyone to show up. Apparently even though it was on site at the facility, it was in a container that they "didnt have the capacity" to open, if my package is on site, you should be able to retrieve it for me. I think they just didnt want to go in the back and look for it. Good thing the other store on Barracks sent me to this place to absolutely no avail. On top of being incompetent they were rude and slow. I hope FedEx goes under soon.
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Darle J. Dawson
Mechanical Issues, Excellent Staff. The day I visited was an average day, not a weekend. Both register/computers were on the fritz. A visit to ship a document that should have taken less than 10 minutes took nearly 30, just from technical issues. I waited because there was no alternative and my envelope had to go. I will revisit this location as the staff was calm and gracious through the embarrassment of failing technology - which was not their fault at all. Hopefully, things will have improved.
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Kathryn Williams
First they said they would pick up the package at a little after 11. Nobody came. So then I called and they said they would pick up the package from 1:30 to 3:30. Nobody came. So then I called and they said they *may* come to pick up the package later in the evening. The package was time sensitive material. Dont use fedex. Ever.
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Krista Kennedy
Last pickup 6:45pm (6pm for Ground). No problems once I got there, but the phone number listed is a national FedEx number. I just called the Barracks Rd location, & they were able to tell me the cutoff times for their across-town cousins.
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Mohammad Halaibeh
The bad reviews were wrong when I went there, it was initially a bit difficult to find but once I found it, the staff was very friendly and the hours are great theyre open until 7 on weekdays
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Myriam Hernandez
Hrs of operations are incorrect arrived at 12 and its closed
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Keith David
Good service when you absolutely positively need it....
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Steven Trader
Do a great job shipping g
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Michael Johnson
Great location.