Address: | 1712 Hearthside Ct, Chesapeake, VA 23320, USA |
Phone: | +1 757-413-9130 |
Site: | priorityford.com |
Rating: | 4 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–6:30PM Closed Closed |
NI
Nicholas LaBarre
I got a spoiler put on my car and was quoted 2 and a half hours, I dropped my car off at 8:30 in the morning and they werent finished putting it on until 4:45. They chipped my paint putting it on then tried telling me it was sap when it was the same distance as the screw holes in the spoiler as well as I wash my car often so no tree sap could corrode my paint as they were saying, so they dont own up to a small mistake on their part. They did say theyd quote me on repainting my entire trunk if I wanted it fixed properly instead of just a touch up which they did for me, but thats off putting if they were trying to get money out of me. The lady that helped me wasnt friendly, she had a business over customer service attitude the whole time. Overall not a good experience and I would never recommend this auto body shop to anyone when there are better shops in the area.
J
J Walker
They have great customer service; bad quality assurance. They finished work on my truck several days early but when I went to pick it up I found several defects in the paint. They took responsibility with no issue and even paid for my rental. When I went back to pick it up I noticed some swirl marks on the door they had repaired but at this point I was ready to have my truck back so I dismissed it. The next morning when the sun hit it swirl marks covered the repaired side. Its not the end of the world but a professional body shop should have caught these problems before I would have ever seen them.
JO
John Cring
I was going to type a very long review and my dreadful experiences with this establishment and the month plus it took me to get my car back but Im going to do you a favor and shorten it up into one word. "RUN". On the other hand, if you like an unprofessional/careless staff, less than qualified body shop technicians, a quantity over quality drive through, "get em out of here as quick as possible", style body shop that produces the worst quality body work youve ever seen in your life then this place is for you. Progressive recommended me to this place. Thanks progressive!
JO
John Wang
Freedom Superbody Shop is great!!!! They got my car dropped off at the same day. It only took about 1 week to fix my Porsche Cayenne. The craftsmanship was amazing. My car looked even newer than it was brand new. I got every progress updates from Jennifer. She is nice and efficient. Overall process was very smooth and pleasant. I was suggested by Porsche owners that this facility is one of few shops who is genuinely certified with Aluminum panel repair. Definitely recommend it
JE
Jeremy Solberg
I have brought my truck here twice for repairs, both time was a pleasure doing business with them, the quality of work done was outstanding and although the most recent repair took about 5 days longer then they expected they kept me very updated on the status they even went ahead and paid for an extension for my rental car. The staff is very professional and really has the customers best interest at heart. I highly recommend bringing your vehicle here!!
PA
Passion for Fashion
They did an amazing job with my vehicle. They contacted me and touched bases with me as to what was going on with my car. Highly recommended.
AM
Amanda Lopez
Great customer service they were very polite and was in and out less than a hour. Definitely coming here in the future.
RE
Renee Wicks
Got great service when I needed an estimate on damage to my vehicle.
LA
Laura Davis
Great service