Address: | 4210 Portsmouth Blvd, Chesapeake, VA 23321, USA |
Phone: | +1 757-465-9097 |
Site: | officedepot.com |
Rating: | 4 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
ST
Stephanie Conn
Didnt carry the product I wanted but promised me that the store 30 mins away did and sent me there, the other store did NOT offer it and I wasted time and gas driving around in Virginia traffic through tolled tunnels there and back as well as ridiculous traffic. Thanks a lot for NOTHING but a giant wild goose chase. When I called to let them know they were misinformed so they wouldnt send others to aforementioned alternate location, the MANAGER told me it wasnt his problem whether or not someone gave me bad info, it isnt his employees job to know what other stores may or may not carry. WOW! I wasnt even mad, I was only calling to save someone else the run around in the future! I was warned not to go to the Chesapeake square location, when I pulled up it was super empty in the parking lot. Now I know why.
KI
Kimmie Bair
Tried to call because I need a local fax / copy center to rely on for my business needs. The store phone was answered right away, however the copy and print center left me on hold for over 5 minutes and did not answer me. The person who answered the main line and put me on hold came back on after I was on hold for 5 minutes and asked me if I was still on hold and then was supposed to be getting someone to answer my call. Im not driving down there to get their email address. Very poor customer phone service. I will be finding a different location if they dont answer this time.
KA
Karen Pinegar
I ordered some ink for my printer on Thursday, there at the store. The person helping me to order it showed me that it was to come in on Friday. At 4:30 Friday, I called the number on my receipt to be told that it was running late and would not be to me until Monday. I called the store and talked with the store manager, Aaron, who immediately took care of the problem for me. GREAT CUSTOMER SERVICE!!!
AN
Annette Copeland
I went in there with my daughter and her friend the salesperson I guess she was thinking they was going to steal someone she goes up to them watching them hard but never ask me did I need help. We felt uncomfortable never will I purchase anything from that store anymore! They dont deserve the ONE STAR!
CA
Carnal Hobson
If it wasnt for the politeness of The Print Dept Rep (Marie) I wouldnt return at all. The Customer service assistance over the phone is horrific! Its as though they are frustrated because youre calling. It seems to be just this particular location.
BO
Bonnie Bradshaw
Ive always purchased from this one Office Max and always had wonderful help. Since they sold to another company no one knows whats going on and the help is well helpless. Looking for another store.
TI
TinaBlissLive
Very good service . The printing center is very Infirmative ,professional, ethical,polite . I have been a customer for a long time . Thank you for your help with my business needs .
DO
Donna Stevenson
I was there looking for a printer. The HP rep was there and she helped us out as we are a bit technically challenged. We were really empowered when we left. She was awesome.
DO
Donna Oard
The customer service by Zak at this OfficeMax is extraordinary. He is kind, punctual and always takes care of everything we need. We appreciate him very much.
ED
Edward Wilburn
They have tape, and chairs, and flash drives, thats practically everything anyone needs. Thanks for being convenient office max!
CH
charles carper
Good place for business solutions. Overpriced on some items but quick on production so I guess its a give and take.
KE
Kevin Emilus
Great place really but keep your guard up for the overpriced stuff especially the ink. Just go to Wal-Mart for it...
JI
Jimmy Credle
What can I say? They have all your office needs. Whenever I need something for my business is where I come
KI
Kim Cantela
Im in there some days twice a day being a loan signing agent. Theyre very polite and helpful.
SE
Seamus Fitzpatrick
Great customer service and everything you need to get the job done. Partners with FedEx.
JO
Joanne Taylor
The staff here are really helpful and friendly. Makes shopping a pleasure.
JO
Jon Orton
Im not sure if this place is closing or not. Hard to find location
DA
David Fox
Order was ready when we picked it up. In and out really fast.
CH
Christopher LeBlanc
Great customer service with my office chair shopping needs
WI
william jones
Good prices on prints and always plenty of staff on hand.
TI
Tim Griffith
Associates are very helpful. Fax machine very slow.
BE
Beryl Faircloth
Workers were knowlegable and nice. Place waclean.
JE
Jennetta Lee
The sales associate was very patient and friendly.
EV
Evelyn Millett
I like that I can drop off Fed-Ex packages here!
JO
Joshua Warren
Good deals, plenty of employees for questions
MA
Mark Carrillo
Great service went out of way to help me
JE
Jennifer Branham
I love the perks offered by OfficeMax
KI
Kimberly Chastain
Prices were low for back to school.
AL
Alysha Stone
Crazy expensive. Store is organized.
JO
Jonathan Horton
Very clean and very friendly staff
CA
Carlton Ward
Great place for Office supplies.
PA
Patrick Behan
Very professional and helpful.
CO
Cosette Livas
Clearance section is the best!
CH
Charles Williams
ALWAYS GOT WHAT I NEED!
LO
Lonnie Reeder
Excellent service.
RO
Robert Hand
Efficient service
FA
Faith Echols
Convenient place
BE
Bella
Great for copys
RE
Renita1 Cherry-Thomas
Very helpful
WE
Wesley McClung
Nice people
BE
Bertha Winston
Great staff
RI
Richard Martin
Good prices
SA
Samantha Aubry
Ok place
DA
Danielle aka dannyd
Nice