FedEx Office Print & Ship Center

5272 Campbell Blvd a, Nottingham, MD 21236, USA

Address:	5272 Campbell Blvd a, Nottingham, MD 21236, USA
Phone:	+1 410-933-1900
Site:	local.fedex.com
Rating:	2.4
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 22

Reviews 18

Amy Bauersfeld

Most people resort to using an often pricy printing service such as the FedEx Office Print & Ship Center at Nottingham Square as a last resort when they are short on time and trying to beat a deadline. We convince ourselves that the convenience will justify the cost, and we stretch an already tight budget to get the job done. Nothing was convenient about my recent experience at FedEx Office Print & Ship Center at Nottingham Square. Despite speaking at length with a customer service representative when I dropped my items off, providing a sample of the completed print job exactly as needed, and supplying all files electronically errors were made. These obvious mistakes could have been discovered with a simple quality check. After contacting store management, I was blamed for giving poor instructions and was told that was the only reason for the errors. I asked to please be reimbursed for the sections that were copied incorrectly. Instead the store reprinted the incorrect section and delivered the items to my place of work. Unfortunately, I gained nothing from this action. I needed the items at 8:00 a.m. and they were not delivered until 5:45 p.m. I will be going in early tomorrow to resemble the binders with the corrected pages. My experience was anything but convenient, and not worth the sacrifice to my already tight budget.

Nadine Khalidy

Very poor customer service. Their employes are so rude and helpless. Their computers and machines requires you to scan your credit card in order to use it and I asked the guy who referred me to 10 different machines to get a small print done why I have to keep scaning my card everytime I try to use the computer instead of just charging me at the end and he simply said ( we dont do anhything here for free )and walked away I was furious by his attitude . on top of his rudeness and not being helpful at all , he got the guts to tell me their customer service isnt free. If a business dont value good customer service then they dont deserve my business. never again

Greg Horner

Terrible experience!!! Went in at 2pm and was told it would take 4 hours for 1 print okay, it is what it is maybe theyre busy. Go back at 6:30 and Im told our order was scheduled for the next night. I told the customer service rep I would be back that same night why would it be scheduled for the next day? Im then told they would get it done right away and would call when its finished. 45 minutes later I get a call thats its done drive 20 minutes back to the store and it isnt even printed. Stay away from this location terrible service they have no clue what theyre doing.

Will D

They will not accept package more than 50 pounds. They say they only have boxes rated to 50lbs max. I called the Ship Center in Glen Burnie and they said they could package my item for me. So it looks like it varies from location to location. I wish they would all be uniform with their policies. Whats the point of falling under the Fedex umbrella if each store is going to have a different policy?

Lee Cockrum

Horrible service, arrive during business hours. Has sign on door "sorry for inconvenience, will return in 1/2 hour." ?!?!?? This is not some little Mom and Pop store. Even if you have some sort of emergency, at least write what time you will return. Terrible management. Manager needs to suck it up and cover for employees.

Brittany Pumphrey

Held my package for about a week. Then I call to schedule a time to pick it up, they transfer me to customer service back to a machine... unsatisfied. I couldve kept my stuff on base, then brought it with me for Christmas not paying $63 for one package to arrive without the other.

Chris Galante

Sad service. I was told a 24x36 print is over sized and will take 24 hours to print... Even though Ive printed the exact same layout at the Bel Air location within an hour. Poor customer service. Dont waste your time or money.

Nick King

Been here multiple times. Never had a positive experience to date but I remain hopeful. I always see multiple staff working but no one ever seems attentive to customers and it feels like I am always burdening them.

Ernie Beck

I had great customer service when I was there. It was only me in line so that may have something to do with it. I know at other FedEx locations Ive experience slow service even with only 2 people in line.

Sam Fernandez

Not sure why they receive the bad reviews. I was greeted warmly and was well attended to. They were extremely helpful and in good spirits. Will be coming back here for all my shipping needs.

Clarence Fernandes

I use this place every time I have a meeting in the area. I have my printing send electronically the night before for pickup in the morning. NEVER had an issue with the people working here.

Glenn Boswell

wow what poor service I have had several bad visits and today took it to the top Sheba was sharp quick to get off the phone and rude most times I visit the store they under staffed

Nancy Bjork

Sunday evening, 5:30pm, only one young lady working. The line is to the door, 10 people the week before christmas. WTF, how do you NOT have at least 2 employees working.

gina h

Horrible experience - took literally 45 minutes to have copies printed and the guy working couldnt have been less helpful during the process.

Tom Howell, IV.

Staff was pleasant but the project took a little longer get than it should have because of some mechanic issues with equipment

Timothy Green

Customer service was extremely slow even if you just wanted to drop and get a receipt.

P Nosa

Met with the word, "No" with every question. Avoid this FedEx.

Sultan Al Neyadi

People who work there not very supportive