Service King Collision Repair of North Fredericksburg

30 Trade St, Fredericksburg, VA 22406, USA

Address:	30 Trade St, Fredericksburg, VA 22406, USA
Phone:	+1 540-373-1944
Site:	serviceking.com
Rating:	4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed

Location

Photos 20

Reviews 7

Tania Domenech

This has been by far the most frustrating business Ive ever dealt with. After a nasty hit and run, they said they could fix my car with a lifetime warranty. A couple of months after the "fix" most electrical systems got fried. There were leaks everywhere. When the dealer disassembled the car they found the rear panels would have never passed any inspection. Worse of all, the back seat was never bolted back. Neither was the rear left seat belt. When your kids ride on the back seat, you are outraged and appalled by this. So we asked for a different shop to "repair the repairs." Now, legally, the Fredericksburg shop is responsible for providing us with a rental car until the 2nd round of repairs are completed (which have taken over 2 months as of today). We asked them to make this reservation; it was not made. We have asked for them to provide their payment info to the rental agency on numerous occasions. It hasnt been done either - our credit card is the one being charged. They are not answering or returning our calls or emails. Our insurance is also incredibly frustrated with them. My experience with this shop has been terrible and I would never recommend it to anyone.

Laurel Loch

I was very impressed with the quality of the work and the customer service provided by Barnes Auto Body and can highly recommend them to anyone needing body work. They were very thorough in explaining the damage and the work that needed to be done and worked directly with my car insurance provider to handle all the necessary claim paperwork. They were also able to finish the work on my car ahead of schedule--which was greatly appreciated. Barnes Auto Body uses waterborne paint in their shop and they were able to get an excellent color match on my car--even though it is one of those metallic paint colors. They definitely have an eye for detail--the drivers seat of my car had been squeaking on and off. When I picked up the car, I was surprised to find they had even taken care of that.

Don Rodgers

Barnes did a major repair on my two month old car after a major accident. I picked them because of a recommendation from my insurance agent and having heard their ads on the radio. I didnt know anyone who used then in the past, so I was apprehensive about them working on my brand new car. The work they did was amazing. They explained everything, handled all the paperwork and were extremely nice the entire time. I really couldnt ask for more. The car looks exactly as it did before and drives perfectly. Thanks a million!

Vance Parker

I hit a deer and it did primarily cosmetic damage. My car was fixed in the shortest amount of time which was two days do to the fact that the hood and part of the fenders had to be painted. They did an excellent job blending the hood color with the existing paint. This is definitely one of the best places I have ever taken my car to get fixed. I will definitely recommend Barnes to anyone I know.

Craig Flint

They were very professional and polite. They took care of everything with my insurance company, which made things much easier. My vehicle was done in almost half the time they had told me it would take, and it looked great! Vehicle color came out perfect along with everything else. I will definitely refer them to anyone needing work done, and go back myself (but hopefully I wont need to!).

David Silver

Took about a week for my car to be repaired. Looks like new again.

Jessie Lee

Great service and kept in contact constantly.