Address: | 4375 George Washington Memorial Hwy, Hayes, VA 23072, USA |
Phone: | +1 804-642-0019 |
Site: | theothermovingcompany.com |
Rating: | 4.7 |
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Kathie Bennett
I have moved often with the military, but downsizing and moving a parents household is especially challenging and stressful. I chose the OMC for the job just because I knew of them and they seemed dependable. The moving estimate was very reasonable. What I received was such excellent support and service, it exceeded any expectation that I possibly had. Amy, Lilly, the pack up/move out and move in crews took such care of the details. The professionalism and expertise of the movers was such a huge relief to me. They just handled the record-breaking cold weather (with snow on the ground) as a matter of fact, and efficiently did what was to be done. They were great people to work with - enjoyable to have with us for the pack up. Family receiving the delivery said they had never seen movers so considerate and, especially, willing to put furniture where you wanted it. Without any reservation, I highly recommend them.
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James Albin
1. The estimator arrived on time and provided a written estimate via email within two days. 2. The company kept to the estimate even though the actual move took place three months following the estimate 3. The packing crew arrived on time, were courteous, friendly, efficient, and most importantly careful. They did not skimp on materials. They carefully disassembled and wrapped furniture items that other movers had simply shipped as is. 4. They asked me when I wanted the van to arrive at my new home the next day 150 miles away and were there on time. 5. Like the packing crew the transfer crew was courteous, friendly, efficient, and careful. 6. They laid quilts on the recently refinished floors of my new house so as not to track dirt or scuff the finish. 7. They reassembled each piece of furniture that they had disassembled. 8. Not one item was lost or damaged.
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Paul Lyons
We have used The Other Moving Company twice before. I dont know how they do it but the experience is even better each time. This latest move (of belongings from a storage unit and from our house) to a recently purchased vacation home was flawless. The estimator Brian showed up on time, was very thorough, and produced an estimate that was very reasonable and fair. The moving crew showed up exactly on time. They had to move items down stairs and pack some unusual items such as kayaks. The vacation house is the upper unit of a 2-unit condo so the items had to be carried up a fairly narrow stairwell involving two separate turns. There was no damage to either the items or to either house. These guys are good! I recommend The Other Moving Company wholeheartedly and without reservation. Paul L.
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Nikkiyah Roberts
This was the absolute most horrendous moving experience I have ever had in my life. Deplorable standards. Unprofessional. They tried to overcharge me on my move wanting me to pay for time that I was talking to them on the phone about the charges!!! Extremely rude and racist demeanor from Brian. Extremely condescending and ill mannered. The guys showed up to the wrong address, arrived at my location late, and one of them smelled of alcohol!! Yet they wanted to overcharge me and offered no concern or empathy for the late start or anything. KEEP YOUR MONEY! Much more professional and reputable moving companies exist in the area -- just book early!! I was short on time and went with this place but I learned my lesson!! PLEASE AVOID!!! Consumer BEWARE!!!!
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Guy Meyer
Our first time using a moving company couldnt have gone better! Having gotten 5 bids from 5 different companies I found sorting through them very confusing as the weight and pricing varied significantly. Brian was kind enough to meet with us on three separate occasions before we made our decision on selecting a mover. His estimate was spot on and there were no surprises when our items were delivered. The professionalism of his staff from pickup through delivery, was excellent. We were in contact and kept updated as when we could expect delivery. If your looking for a moving company that focuses on customer service and honest business practices, look no more. Your first and last call should be The Other Moving Company.
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Daniel Mock
These folks were great from beginning to end. The estimating process was straight-forward and they answered all our questions (even ones we didnt know to ask). The packing and moving teams were friendly, kind, considerate, and diligent (and we had a total of 9 different doing those tasks). The move went completely according to schedule, the estimate was accurate (no surprise bill at the end!!!), and everything survived our move across the state. These folks made a very stressful move much easier.
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Dee Dee
What a great move from Newport News to Gloucester!! They were exactly on time. The three men were friendly and came ready to work. They didnt spare a minute wasting time they got the job done super fast while having fun doing it. Last minute request were no problem. Unloading and arranging furniture was just as great....I will be using this company again in the future!! Great job, honest people, good price!
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Sybil Campbell
Our recent move with The Other Moving Company was amazing. The men were extremely careful with our furniture and placed it exactly where we wanted it placed. They wrapped all the doors and door jambs with plastic. In my precious two moves I had a lot of damage to my furniture, but this moving experience was great!
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Linda Lemasters
The three men who came to move my furniture around from room to room were competent, friendly, and capable. They seemed to enjoy their work and had a happy spirit. All of my furniture is very heavy and bulky. Even moving from first to second floor and visa versa, they were very careful.
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Tracy Foster
The Other Moving Company did an incredible job!! Again!! Thank you to Brian and Jenn and all of their staff for another successful move. Everyone was incredibly professional and accommodating. The price was very competitive! I highly recommend them to friends, family and clients!
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charles selph
Just the best! Polite, professional and prompt. Could not ask for a better group. A little ashamed that I didnt tip them more...they deserved it! Re: Nikkiyah Roberts review...I see you have rated a number of companies at 1 star....did you ever consider "maybe its you".
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Mark Dale
Everyone we had contact with was helpful and professional. The move was almost flawless. Our furniture was handled with care and nothing was scratched or broken in any way. I would highly recommend this company if youre planning a move. Definitely, first rate!
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Scotty M
This company goes the extra mile! Courteous, friendly and hardworking is how I would describe the crew that moved us. Great care was taken of our furniture. The biggest plus is they are extremely efficient! I would hire them again in a heart beat.
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Juanita Hogge
My move could not have been easier. The guys were on time even drove three hrs to pickup everything and deliver me safely to Newport News. The staff was very helpful. This is the second time use them and would recommend to anyone
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Robert Klink
.Our move from Gloucester to Hilton Head was extremely smooth and professional. Everyone at the Other Moving Company works hard to make an otherwise arduous task as easy as possible. Our family highly recommends them.
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Brandon Louisell
The move was done with ease. The three men were polite, fun and handled all my furniture and boxes with care. They even moved some pieces for me in the destination home.