Azar Storage
| Address: | 1799 Margaret Ave, Annapolis, MD 21401, USA |
| Phone: | +1 800-848-1412 |
| Site: | azarstorage.com |
| Rating: | 3.1 |
Location
Photos 1
Reviews 6
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David Z.
Aviod this company! They arrived around 8:40 when they gave me an estimated time of 8 to 9 am, which is perfectly acceptable. After thier arrival I did not have a pleasant expierence. The two movers were hard to understand and started bickering between each other right from the start. They smelt so bad that it stunk up the hallways of the storage facility. I also had to get a pen from my car because they didnt have one that worked long enough to sign the papers. This made the entire expierence very unpleasant and akward, but it actually got worse. My couch couldnt fit into the storage unit which was bad judgement on my part, but the way they handled it couldnt have been more unprofessional. The mover called the manager and I spoke with him briefly on the phone. I asked the manager if they could eithier donate or dispose of the couch (I wasnt too attached to the couch anyways) and send me an invoice for the services. That is not at all unreasonable and I told him said I had no problems paying. The manager was rude and sounded very angry that I didnt want to pay the $25 in cash immediately, without sending a bill then I could pay them. I just didnt feel comfortable or confident giving those two movers $25 because there would be no formal record. He told me to hand back the phone to one of his employees and to have them leave the couch on the street. He hung up, but we called him back because I didnt have any other option at the time other than to drive to the nearest atm and pay them . Maybe this isnt a big deal to you, but I dont think I deserved to be treated like that. I dont think any manager should treat a customer like that.
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Lauren Watts
We used Azar to move twice last year. During the first move our couch was damaged. The movers acknowledged they damaged the couch and we filed a form and Azar sent someone out to inspect the damage. We did not receive a response and moved again a few months later again using Azar because the actual movers who showed up were great. It is now almost a year later and they are refusing the pay out on a claim for our couch despite the fact that we purchased extra insurance through them. Would not recommend.
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Jenny Clagett
Azar was excellent. I overestimated my ability to pack up my house myself. So they were able to add an extra day at the last minute. No upcharges or hidden fees. Same hourly price. From start to finish everyone involved was super, professional, courteous, flexible, careful and nice. They have years of experience. The estimator has been with Azar for over 30 years and the movers have been with Azar for years as well. I enjoyed working with them and recommend them without any reservation.
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Anne Talley
Our belongings were being moved by a gov agency subcontracting through Azar. Not only have they been rude and dismissive, but our shipment is now 3 days overdue and wont be delivered for at least 8 more days. We have an almost one year old who is going to spend his birthday at a crummy hotel while his presents are in storage. It is deplorable that Azar thinks it is fine for us to be without our belongings for 21 days.
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Mimi Shea
I use them to store items in one of their storage units during the year for my business. They are professional, the delivery guy Will is awesome and I have been very happy with the company. They provide a good service at a good price.
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Anonymous User
Arrived on time. Professional acting employees. They were very careful with our entire house full of stufff and did not break a thing. Had bad experiences with other companies when living in NY. I would recommend these guys.