The Maids
| Address: | 9173 Key Commons Ct, Manassas, VA 20110, USA |
| Phone: | +1 703-257-7440 |
| Site: | maids.com |
| Rating: | 5 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 6
Reviews 7
BE
Beth Reese
The maids are acceptable, but the management leaves a lot to be desired like customer appreciation and common courtesy. Barbara and Gary will not work with the client on a consistent time, and are not always aware of what or where the maids are. On one occasion the maids did not show up, and when I called the office they were unaware the maids had taken the day off. Their solution was for me to wait the two weeks until my next appointment. Each time I called to inform the office of a concern they were defensive and less than helpful. The maids were pleasant, but could not make the bed to my exacting standards. I chose to cancel service and I clean my own home to my exacting standards. I couldnt be happier, and much more fit. I did not want to critique, but this is the fourth message I received to rate this service, so here it is in all its anti-glory. If you want pleasant customer service go elsewhere.
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Anonymous User
Years ago I went through nearly every cleaning company in the area - some were plain AWFUL and some were just plain bad. Then I discovered The Maids, and theyve been cleaning my house for several years now. Id NEVER had a cleaning company for more than a handful of months. I highly recommend The Maids of Manassas! Theyre punctual, thorough, trustworthy, and flexible (I sometimes need my house cleaned on a different day of the week, and they willingly reschedule). They do the little things like tidy up, fold hanging hand towels, and even fold the t.p. end and finish with a sticker!
MA
Matthew Hale
They did a decent job cleaning, but we were disappointed with the cost to visit ratio. There was an initial, quite high full cleaning and then the subsequent visits were still more expensive than our previous small company. When my wife called to discuss it with the manager, the response was effectively, if you discontinue our service someone else will come along. Im sure there are people that prefer a "microsoft" type service, but we ended up going back with our previous small independently owned cleaning company who is less expensive and more thorough .
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Anonymous User
I always appreciate how your cleaning crews always start by asking, "is there anything requiring special attention this time?" - and finish with, "does everything look okay?" Great service ... I love a clean house! THANK YOU! TheRealtor4You - Rich Triplett
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Anonymous User
Ive been using The Maids-Manassas for almost 3 yrs and have always been impressed with their professionalism, efficiency and affordability! Never had an issue and love how clean my home is when they leave! Thank you!
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Anonymous User
Fantastic crew, fast, efficient & affordable, A+ service all the way
SU
Susan Welch
Top notch professional cleaning service!
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