Address: | 7858 Forest Hill Ave, Richmond, VA 23225, USA |
Phone: | +1 804-323-9006 |
Site: | maids.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Angel Berk
Hired this company because of the great reviews. However, now I think they are bogus reviews. My experience...I called them told them exactly what I needed, they quoted a price...I agreed to that price. Was told that they charge $140 per hour and would need 1.5 - 2 hours to clean my 1900 sq ft rental home (which was totally empty of furniture). They told me that this estimate was based on square footage. However, on the day of cleaning I was called and told that they needed additional time of thirty minutes. They couldnt give me a direct answer as to why, only that they havent finished up everything and needed more time. I, of course wasnt happy with this adjustment and said so. So, I just wanted to warn others of this. Beware of the quotes that they give you, because after they get there and start the job its a higher charge in the end. I had a different company quote me $230...I should have gone with them. With The Maids, I ended up spending over $100 more than that. No one likes to be up charged!!! Wanted to update this review...The Maids ended up charging me $295, which was $15 over the quoted range. Also, I wanted to add two stars because of the excellent job they did. When my realtor checked on the place he was impressed with the job that they did in cleaning the property. They are very thorough, and I can appreciate that. In the end, it may be worth the higher price that they charge!
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Kara Silva
The Maids have been cleaning my house for several years now. I love the prompt service. I love the team for 4 women that show up and get the cleaning done quickly and efficiently. I continually catch them doing those little things that make a difference - moving couch cushions, wiping down picture frames, cleaning off doors. They do a great job at taking care of the big cleaning and also pay attention to the details. Communication is good and if I have ever had an issue - which is rare - they are quick to respond and take care of things. I highly recommend their services.
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Virginia Hoose
This cleaning service is excellent. I have been through 3 others and this one surpasses the others by far! They cleaned under the furniture, all of my molding, the lampshades, the kitchen cabinet fronts and trim, the window over the kitchen sink, all of the knick knacks, even dusted the thermostat! They are not inexpensive, so I balked a little at first, but, after having them come, Im sold. I am allergic to dust mites and I can breathe freely finally after they left. I am very pleased with their work.
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daniel wells
I used the Maids to clean my Mothers home as a Mothers Day gift, and I couldnt be happier. They sent out a crew that was big enough to handle the job, and the ladies took care of everything. They were only there for a couple of hours, but they were working hard the whole time. They provided all the equipment for the cleaning, and looked very professional. This was the first time I ever used a cleaning service, and honestly it was worth every penny. I highly recommend the Maids
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Jenny G
I hired their services when I was moving out of my home and was very satisfied with their service. They were very detailed in the cleaning of each room, specially the kitchen and appliances. Theyre also very nice ladies.
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Paula Ferrada
Have been using for a couple of months- find the floors bellow the couch dirty, floors not done- very expensive for very poor service. Not sure who wrote the previous reviews...
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Steve Schutze
The whole crew is very efficient and very friendly. They are also very hard workers.
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Katherine-Ann Bishop
Great Cleaning, a bit higher priced than others, but very worth it!