Address: | 8710 Hampton Blvd, Norfolk, VA 23505, USA |
Phone: | +1 757-423-4353 |
Site: | jackrabbitstorage.com |
Rating: | 4.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM |
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Ally Baumgardner
I needed to relocate my furniture for my 2 bedroom apartment and I was looking online for different storage companies. I checked jack rabbits website for prices and a few minutes later I called and spoke with a manager named Larry. Price was very important to me as I didnt want to spend too much on this move and storage. I explained it to him and he was very cool about it. He went over the sizes, prices and he told me how much each one will cost, so I can figure out if I want to pay that. I thought that was very cool. I ended up moving only about 3/4 of what I wanted and was able to save some more. Sometimes its better not to move things, like sell them and buy new when you move or store stuff. My experience with them was good. Very cool guys, professional with good prices.
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Juan H
Jack Rabbit is a SCAM. Dont fall for advertised specials, READ THE FINE PRINT. I rented a unit that was supposed to be 30 a month. But hard times fell on me after corporate layoffs at AT&T so I defaulted. They charged me for 15 months of rent for 3 months of storage! Then auctioned off my things for less than 50 bucks and slapped a over $500 debt on my credit report. I would have paid what I owed but when I called in they refused to stop the lease for me from out of state. Only cut my lock when they had to lease to the next sucker. Security sucked here also, and my things always got wet because of holes on the units roof. GO TO SELF STORAGE! I warned you... Dont fall for staff written reviews below
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Luis Calderon
Well I came from a family who didnt have a stable home growing up, so Ive had a few experiences with a few storage units... And it was great at first, but I came back from a deployment only to find spiders in my unit... I found dozens of tiny dirty blonde colored spiders which I was OK with, because they are typical in storages, but until I found and killed 3 BROWN RECLUSE spiders and saw a few other spiders that were similar in size of the recluses but couldnt get a good look at them... And now Im very concerned because I couldnt even get my 7 month old sons clothes without disturbing the spiders nest...
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James Ganster
We have been here for over 20 years and havent had 1 problem that wasnt taken care of immediately. Clean and everything is always working at all hours that they are open. Larry and Margaret are 2 of the best managers I have dealt with over the years, fast courteous, family type service is why we have been here made Hampton blvd our storage company. Many other to choose from, none finer than here. Thanks Larry and Margaret for helping us out through out the years.
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Marquis Baston
5 stars! The hospitality was great, Gabrielle and the security guy (I forgot his name forgive me!) were everything above professional, hospitable, and courteous. Transactions and registration was quick, and they even let me rent their storage truck for free upon rental of my storage unit. A+++. Most important of all I am not a robot guy posting this review. Lol. Thanks Gabrielle, thanks security guy!
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Heather Woods
This was my first time storing with Jack Rabbit and I have to say I have been impressed - so far. The lot is pretty wide so it was easy to drive our moving truck through it. The place always seems to be pretty clean - even our unit was spotless. The managers working on this property are very professional and they always seem to be around to assist. Overall a high mark for this company.
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Donna Burns
Jack Rabbit has been good to us! We lived in a smaller apartment for a few years and now our house has been built - ready to move. Jack rabbit took care of our moving and storage needs the whole way. Good, affordable rates and we borrowed their truck to help us move. Id recommend them to anyone looking for storage now and in the future. Thank you. D Burns
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Larry Falick
I am a repeat Jack Rabbit storage customer. Their customer service is always excellent, they many different options to offer, insurance, a truck to use and all information is accurate as represented on their web site. Any questions I have had were answered promptly by their customer service line. I will certainly be back for more!
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Anonymous User
I have stored my car with Jack Rabbit several times while I am out of town. They are always helpful and I have had no problems. My car battery was even dead one time (sat for a long time) and they helped me jump it. I recommend Jack Rabbit to all of my friends when they need to store anything. Good service and good prices.
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Sharon McCarthy
This place is one of the best! I had trouble with another storage place and I needed to find storage ASAP! I was moving out of my apartment at the end of the month to move, hopefully, into my new condo soon. jack rabbit storage was offering a special for the first month so I took the plunge to use them. So far so good!
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John Hatcher
Not too bad of a place for storage. Just make sure if you are going to rent the unit and you are going to use a moving truck that you have the same person signing all of the papers. I had to go back twice because I didnt have my license for the truck and my dad tried to pick it up. Otherwise, all is good!
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Olivia Claremonte
As a member of the military, I am constantly in and out of town - deployed. I have used jack rabbit on a number of occasions to store my apartment stuff and my mustang. Rental rates are good, and security is always on the grounds. I recommend them if you need short or long term storage.
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Sydney Thorsen
Ill keep this review short and simple, Ill only say that there is nobody better in my opinion to use self storage than Jack Rabbit. I very highly recommend them if you want great storage rates, packing products, and a moving truck to use with no rental charge!
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Dianne Miller
Mike and his wife were awesome! They explained everything and were especially helpful when it came to choosing a particular sized unit. I would highly recommend them in the future and am very glad that I chose this Jack Rabbit location!
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Matthew Hatcher
Reserved online. Desk person cant pull up reservations. You want my full ssn, copy of my credit card and drivers license.... for a storage unit. Your company policies are a receipt for identity theft.
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Nicholas Camp
Outstanding security. Its nice to know that my belongings are secured. And the location feels like a safe environment with the fenced in area and constant surveillance. Friendly staff.
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Chris Church
Been a customer of Jack Rabbit for 10 years. Larry and Margaret have always been great to work with. Always open on time. Very nice and professional. Now consider them to be friends.
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Chris Burress
Called around and decided to rent from here. I must say I am pretty happy with everything..price, space, security. Will be doing with business with them again in the future!
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Daniel Smith
The managers were absolutely amazing people and extremely friendly, they answered every question I had and walked me through the entire agreement. I highly recommend them!!
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Charles Benz
Excellent service and help at an ideal location. Easy sign up and very helpful employees. This is my second time using this location and I am very happy with my choice!