Maaco Collision Repair & Auto Painting

3318 W Broad St, Richmond, VA 23230, USA

Address:	3318 W Broad St, Richmond, VA 23230, USA
Phone:	+1 804-554-3346
Site:	maaco.com
Rating:	3.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–12PM Closed

Location

Photos 35

Reviews 15

Keaton Hoyle

My rating would absolutely be five stars if I had written it after I picked up my car. I had rust damage fixed on the left rear wheel well. The job on the rust was superb and you couldnt even tell it was ever there. After I washed my car however, I opened my back door and noticed they never put all of the interior moulding back on the door frame and my car was soaking wet inside. I called the office to let them know of this and they offered an apology and to fix the moulding (obviously something I can do myself). So if you have work done make sure you do a full inspection and not just look at the repaired site. Not to mention the interior of the car where they removed the moulding was smudged with dirt everywhere and they didnt bother cleaning up after themselves. Great job on the rust repair but 1* POOR for the person who didnt finish the job.

Cheyenne Martin

Came here a couple months ago looking to fix my headlight that kept going out. I dont know anything about cars except how to drive them, these guys spent around an hour looking through my fuses to find the one that was broken. Ran across the street to grab the fuse I needed and they put the new one in for me while showing me how to do it in case it happened again. Today Travis helped me call around to find a shop that could get me inspected ASAP. They have helped me kindly everytime Ive come in, even if its not a service they offer. These guys are awesome so definitely will be back if I ever need anything else!

vernon Thomason

Do not get your car painted here! Paint falling off car after 1 month! Had my car three times and paint job is still screwed up. They wont fix or refund my money. Filing civil claim in the AM. They will blame their horrible work on anything except the painter Update- The Maaco on Hull street seen the horrible job that Jacob and his crew did and helped me and repainted the whole car over again for me. Again I have had cars painted at the Staples mill location and Hull street and both locations where curtious and did a excellent job. STAY AWAY FROM THIS LOCATION!!!! They will ruin your car

Bona Fide

This place the worst place in my life and worst experience in my life .I gave my car to them in order to they paint it for me.When I come back after two an half days the car is still not painted.Then I asked the guy at counter who the manager is ,he said he is a manager .Amazingly he instead of apologizing was provoking me .I cancelled a lot Of meeting in order to get my car painted but they are worthless and unhelpful .I am very disappointed by both the manager and the guy at the counter on January 7 (Thursday ) afternoon,2016 around 4:00lm.I do t recommend to anyone this place

Anonymous User

I was just looking to have my car painted. I didnt want nothing more, just a simple paint job. I took my car to a few places and every place I went to seem to try to take my simple paint job and turn it into a remodel of my car. I finally went to Macco on broad. I honestly dont know why I just didnt go there sooner. I told them what I wanted to spend and they gave me exactly what I wanted. The paint job was fine, my car look 10 years younger and I would go back again.

Natalie Painter

I was recently in an accident that left my bumper almost completely unattached. The guys at Maaco replaced the bumper, bumper support and painted for a very reasonable price. Travis even took the extra time to change a blown fuse so that my tail lights worked properly at no additional charge, and provided an invoice stating that my tail lights had been fixed (recently got pulled over for them not working, oops). Great work and fantastic customer service!

Anonymous User

The whole Maaco experience at this location was horrendous.They need two huge improvements in their CUSTOMER SERVICE: 1) Pick up the PHONE and call your customers and tell them changes, and dont lie. 2) Admit when you are wrong and APOLOGIZE. An apology will go a long way. I will never take my business to them or any other Maaco outlet. I would say spend the extra money on a premium outlet.

Eric de Nijs

I recently had the front of my car repainted at Maaco. The workmanship and service was fantastic. My car looks brand new and I feel like it was an investment well worth what I paid. I would recommend Maaco West Broad to anyone looking for a great paint job at a great rate. They treat you right.

Heather Swanson

WE HAD THE $300 PAINT JOB DONE ON A USED VEHICLE WE PURCHASED. THE WORK WAS FINE AND WE HAVE HAD NO ISSUES. HOWEVER, IT WOULD HAVE BEEN NICE IF THEYD REMOVED THE STICKER FROM THE BACK OF THE CAR BEFORE THEY PAINTED IT.

Anonymous User

THEY ARE THE WORST PLZZ DNT GO TO THIS 1 THEY WRECK MY CAR WHILE IN THERE SUPERVISION AN EMPLOYEE FELT SORRY FOR ME AND TLD ME THAT DA MANGER WRECK NOW MY AIR BANG LIGHT IS ON ......

Thomas Neuhaus

If you need an inexpensive paint job for your older car, this is the place. No frills but the job got done. After 8 months, the paint job still looks great.

Anita A Nadal

Jacob Inge is very professional, cordial and extremely helpful. I highly recommend this shop!

Joseph Simpkins

Hood shop to get quick printed repair estimates for your insurance company

Tee Stroud

I just wanted to say Maaco did a wonderful job on my Car Thank you

YaBoy Redux

Amazing paint jobs and, the body work is great!