Address: | 8311 Midlothian Turnpike, Richmond, VA 23235, USA |
Phone: | +1 804-320-7867 |
Site: | autoservicerepairrichmond.com |
Rating: | 4.4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–2PM Closed |
PA
Paul Brandenburg
Quit looking for a place to take your vehicle - you just hit the jackpot. Right from the start they were helpful, knowledgeable and courteous. They helped to save me money when they could, and stunned me by fixing my company work truck that I was beginning to think was beyond hope - and in just a couple of days. And for much less than we were quoted by others. Its a 2000 Chevy Silverado crew cab and it runs like a dream - I still cant quite believe it. You have no idea what a relief it is as a small business owner to know that I have a place right around the corner that I know I can depend on to help keep my truck and business running. Thank you One Stop Auto Repair - for not being like every other place I tried to get to fix my truck.
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Jeff Pike
We took our Nissan to a few different places including two Nissan dealers who could not fix the car. All the dealers could do is tell us what the computer said the car needed, which never fixed the problem and cost more many than it should have. One Stop took their time -- diagnosed the problem with their eyes and hands in addition to using Nissans stupid computer. The impossible problem for Nissan dealers ended up being a fuel pump and spark plugs. These guys are great! I will never take my vehicles anywhere else.
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Lee Baldwin
This place is absolutely incredible! My car would not start so I had to have it towed to them after hours and dropped off my key. They called the very next morning at 7:30am and told me the problem and it would be fixed by 10:30am. WOW!!! That is customer service!!! I will continue to return to this place for any car problems. I actually found this place by accident because I was desperate to get my car inspected ASAP! And this seemed to be the only place open on Saturdays! This place is gold!
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VCU Business Students
Had a horrible experience here, they didnt do their job properly but collected every cent of labor that I had to spend my tuition money on and scratch up the rest to pay. Trusted them to fix the car but they returned it unfixed plus broken pieces and missing pieces under the hood, and said its unfixable and that they did their part so pay up. I got played by these money greedy people, learned my lesson and never going back. I never write reviews but this experience was so bad, I just had to.
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James Hevener
A friend brought us to One Stop Auto a few years ago. They are very friendly and courteous. And they always go the extra mile. Often they have went out of their way to try to help save a few dollars by sourcing parts from different locations. Jerry and Dan, and the rest of the guys are really good people. We are happy they are so close by and so easy to get to. Weve tried many others, and dealers - none can compare to the service we get at One Stop Auto.
KY
Kyle Tower
I was in a pinch to get a state inspection and had contacted numerous places that all required an appointment. I called One Stop Auto Repair the morning of at 7:30 am to get a state inspection and I was able to walk in and be out in less than 25 minutes. They were very quick, kind, and welcoming and they now have new customers with my family. Thank you One Stop Auto Repair for your great service!
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Lindsay Wolf
I came in early for a state inspection and was really happy with my experience. I was greeted by the owner when I arrived and checked in right away. The inspection itself was done quickly and someone made sure to check in with me while some recommended maintenance was done. I never felt forgotten about--something Ive felt A LOT at my dealer. I left happy and with like-new headlights.
MA
Matt Henderson
I was very happy with the way the staff at One Stop treated me when I had my oil changed. They did not try to pressure me or run up a bill on minor repair issues. I did really appreciate them informing me about a minor engine rear main seal oil leak. I know can watch for a problem and budget for the repair if the leak gets worse.
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Anonymous User
This was my second visit to One Stop Auto and again Im pleased. The staff is friendly and honest and the prices are reasonable. I didnt feel like I was being swindled or persuaded. I will definitely reccomend them to friends and family. Thanks for the great service guys. We will be back again!
NE
Netta Davis
Ive been going here for years and i love them!! They dont try to get over on you like alit shops do, they give you a break down on what needs to be done before they do any work to your car. Everyone is friendly and cheerful everytime i go there!! Keep up the good work fellas
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Vishal Shah
The mechanic and inspector of car are honest and genuine. Provided a very reasonable estimate to get my car fixed . Nice service . One stop gave $700 estimate to fix the car reasonably safe enough to clear inspection unlike Merchantire who gave $1300 estimate.
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Jonathan Ferreira
Ive had these guys service multiple vehicles. Everything from a tire change to diagnosing transmission issues. They have actually told me I DONT need to do things Ive asked them to do. Unlike other users have reported- they have helped me keep costs down.
MA
Marcello Romero
Great shop freindly and fast would recommend to everyone. Honest people who try to work with you on everthing was there and another guy had a problem with his car and they offered him two possible fixes which ever was more convenient for him thumb up.
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Brian winslett
Very nice! Found problem and called within an hour of truck being delivered via tow truck. Found cheapest price to fix the problem and had back in 5 hours, was ready in about 3. Kind and really helpful! Gained permanent customers!
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Christie Rine
Got a free diagnosis (I have previously payed $40 for just a diagnosis at other places) I had the work done cheaper than quoted at a few other shops. Everyone was very friendly. I plan on going back for future repairs.
CA
Cal Qlus
Everyone there is great! Will be a repeat customer! In and out for overdue state inspections, and even watched part of a great movie while these wonderful guys got me in and out within an hours time. Look no further.
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Ty Bigelow
Extremely impressed with this place. Went to have my inspection and tires rotated. Both for under $25 and that included changing a bulb to pass inspection. Courteous staff, too. Will definitely be a repeat customer.
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Kevin Kratzer
I took two company trucks here for inspection s at the end of the month. This place got the inspection s done quickly. I have an old 70 chaser Newport and am thinking about bring it here someday.
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Anna Coogan
Great fast service and friendly knowledgeable workers. I was in a rush to leave town and woke up to a flat tire. They had me in and out in 20 minutes for a cheap price. Thanks!!
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Anonymous User
Pricey and put lots of miles on my vehicle?? Dont understand why over 100 miles had been put on my car. Just asked for breaks and oil change. Used up my gas!@#$ Stay away!
MI
Michelle Kapa
This week I got a lube and oil change and had my tires rotated for LESS THAN HALF of what I paid at the dealers last time! Theyre friendly and fast, and so far so good!