Address: | 4805 Valley View Blvd NW, Roanoke, VA 24012, USA |
Phone: | +1 540-362-1160 |
Site: | chick-fil-a.com |
Rating: | 4.7 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
TO
Tonya Duncan
Not at all impressed with this location. My two girls and I came out on a Thursday around dinner time. The time it took to even place my order was ridiculous, two people were just standing around looking stupid, didnt even offer to help or anything. Finally my order was placed and the food was fresh, but normally someone will come around offering to refill drinks, but not this time. No biggie its a nice gesture when they offer it, but I went up to get a refill and that same guy was just standing there not doing a damn thing, finally after about 3 minutes he came over. Not impressed at all, this place lacks good customer service.
CA
Cara Taylor
As I ordered my fries today, the hostess was kind enough to inform me that they were short a fryer and the fries were cooked in peanut oil. This isnt a big deal, but when I questioned further we were able to figure out that the fries were cross-contaminated with wheat because of sharing a vat today with chicken nuggets making the fries NOT gluten free. This may not seem like much, but to someone who depends on foods that are "safe", it was so great to know ahead of time not to order something that would make us sick. Thanks for caring and sharing! You saved me 5 days+ of illness and pain!
DE
Deborah Small
I love coming to this Chix-fil-A. Im from out of town. Very busy. Food is great, I just wish the employees would smile. One gentleman at register smiled and the one gentleman sweeping smiled. And when a customer approached the counter to get refills, 2 employees acted oblivious to them, then called another employee to refill the drinks. Im just sitting here checking this place out. I am stuffed. God Bless
GR
Greg Gennaro
Ive never had an issue at this store. Great staff, great service, great food. The management team is top notch. A very well run location. I can always count on CFA in a pinch for myself, family or the numerous times they have helped feed my staff for different events.
ED
Eddie Gebhard
Excellent Chic-fil-A location - never had a bad meal here! Clean location, Fast service, Hot & Fresh Food what more can you ask for. Prices are higher then typical fast food but that is all Chick-fil-As. Its typically $30 for my family of four.
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Manuel Torrex
Dios bendiga cada día dueños y personal de trabajo de este lugar...excelente servicio en todo...
JA
James Brown
We came in with 48 people, and they didnt even bat an eye. Only one order had an issue and it was resolved quickly, the staff was friendly and the managers checked up on things and were very active. the food was also good.
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Angie Osorio
Excelente muy bueno very very very good la comida muy buena excelente servicio muy amables
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Wendy Stapley
Always great service! Polite staff, quick service, very clean facility. Unlike most fast food establishments, there is dining room staff on hand that offer to refill drinks or get anything you may need.
AM
Amanda Moon
Chris is amazing! I called from Augusta, Ga to place a catering order that I needed delivered to the airport on short notice. They were able to accommodate my order and were very pleasant to work with.
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Isaac Shaw
Im from advance in tyrone georgia and I can tell you service is excellent arty every location and this store is no exception I make it a point to shake managements hand and thank them its that good!
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Scott Beaubien
Great customer service. I went here and for some reason the cashier couldnt get my card to work on her end, so she ended up giving my meal to me for free. Always super polite and good quality food.
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Michael Reyes
Amazing place its clean and staff was friendly. I was short a dollar pulled out my card to pay and they said not to worry about it. Not from this area but when here again this will be where I eat
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Tiara Williams
Always delicious food. However, my order has been wrong the past couple times. They host great events for families with children. They work very hard especially during classically busy times.
MA
Matthew Jacobson
I love chick fil a. This franchise does great of keeping the mission Alive. Food is usually really before you find a place to sit. Or Even pay. Fast and friendly service
SC
Scott McCrickard
Its a Chick-fil-A, with the usual stuff. Its super crowded, but they do their best to be friendly and accommodating. Theres an indoor playground for the younger kids.
PA
Paul Hahn
This brand is known for good food and good service. This location is the best service I have seen in the chain. Jerry is top shelf, he takes fast food to another level
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Brittany Campbell
This is the only place I know that gets a crowd to come in to eat and they make it out fast as can be! Keep up the good work! I love this place! Number one visitor ❤
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Scott King
This store is typical of the whole corporation. Clean facility, very good food, reasonable prices, friendly and helpful staff all in a convenient location.
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Duane Emerick
Who can you say the staff here always a step above what you expect in fast food. Food choices are good and so was the food. Gotta get me some lemonade.
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Elijah Villanueva
Always feel like my business is valued here. They recognize me by face and name now, and remember what I usually get. At least thats how it feels!
MI
Michael C
Ive been to over twenty of these restaurants, valley view is my favorite. But Ive always had good experiences at chick fil a wherever it was.
JE
Jeffrey Crowder
Although we had to circle the building for a parking spot, we had only one person in line before us, food came quick and was delicious!
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Robert Young
Best chick fil a in town .drive thru is super fast and food is always hot and good and everyone that works there is very friendly .
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Martae Byrdsong
I work here. Love the food, it never gets old. And most of all, love the people i work with, and love the bond with my customers!!
JW
JW Holcomb
Fast fast fast drive thru very good store some of the younger staff chats a little much while working but this place is top notch
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H King
Stinks theyre closed on Sunday. Love this place. The Valley View location is one of the best Chick-fil-A Ive ever ate at.
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Linda Meese
Always accurate, always polite, always fast no matter how busy they are. And of course the food is always delicious.
PA
Pam Pulley
Did not have fish for those who observe Lent. Cashier didnt understand why I was asking about the fish as a choice.
OL
Oliver Carter
Food was great and served very quickly. The service personnel were friendly and efficient. A great experience.
LA
Laurie Allen
This place was packed cars lined up around the building but service was quick food was good staff was friendly
MI
Michael Martin
Took the kids here while visiting family. Very clean and had a great playground for the kids (6 and 3).
JO
Jordan Massie
A notch above they typical A+ Chick-fil-A service! I drive past other Chick-fil-As to go to this one.
JE
Jessi Sisson
Curbside orders are awesome!! So much better than waiting in the busy drive thru outside of the mall!!
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Tramaine Dyer
I love this place. Great customer service like every chick-fil-a but this is the one I frequent often
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Lee Coles
Food was delivered very quickly and the restaurant is a nice accommodating size and pleasant staff
AD
Adrian Amaya
I love the new coffee vanilla they have also their fries are the best, there is a kids area too
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Terrence Hairston
Awesome staff! Very cordial and will drop everything to make sure a customer is satisfied!
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Anthony Walker
Even when the line is 20 deep, its faster than most other choices for the drive thru.
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Nathan Ondricek
Great place! Super speedy service. Clean location. Courteous staff and great food!