Address: | 7313 Boudinot Dr, Springfield, VA 22150, USA |
Phone: | +1 703-644-6172 |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–12PM Closed |
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Ashraf Ahmed
I have a worst experience taking my car for body and paint work to Auto Star auto body. The management who work their are all unreliable, lier and fraud. The manager Mike Balian assured me that he will fixed my car for all scratches and repairs for an agreed price. When I went there to pick my car non of the scratches was fixed only the major repair was done. I ask Mike why you didnt fix the scratches you told me you will fix for me. He told me if you want to fix the scratches you will have to pay another $500.00. He lyed to me just to get the business, this is how they get their business. I will never go to this shop again they are lier and hussler. I will never recomend to any one to take thier car to this shop for any kind of work. The management dont care about customers satisfaction. They are so mean that they were holding my car keys till they forced me to sign credit card receipt.
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Henry Grossmann
I had small scratches on the front bumper of my new car. I wanted it to be repaired by a professional. I went to Auto Star Auto Body and met with Mike. He quoted a reasonable price and said that the job would take a day. The job was completed in a day as promised and it looked very good. That same day that I picked up my car, I asked Mike to take a look at one of my relatives car where it had scratches on the door. He said all the door needed was to be cleaned and touched up paint which was done in five minutes. I really appreciate Mikes honesty and willing to fix a very minor problem free of charge. Other auto body shops would have likely quoted a high price to repair the door and not offer to touch it up. If anyone needs body work done to their car, I recommend taking it to Auto Star Auto Body. Just ask for Mike.
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Jennifer Blackwell
Thanks to all the non-drivers of the DMV Ive gotten to know Mike pretty well. Im glad to have a go-to person I can trust, whos extremely knowledgeable, and has fair prices. Ive been here at least five times now and Im 100% satisfied and would recommend Auto Star Auto Body to anyone. So, to all the people who think its easier to scrape down the side of my nice car so you dont have spend five seconds backing up and turning the wheel while parking, thanks for introducing me to Mike. Maybe you want to try this place, as well, once you learn to drive.
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Dennis Ruth
I had a problem with the bumper on a Saturn L-300. Basically poor design and damage from an old accident that was "repaired" by another shop in the Springfield area. Took it into Auto Star. Repaired in four days for a lot less than the other shop did under insurance. Family owner an one of the family is always on site. Im getting ready to have them do more work, this time under insurance. Their initial estimate is lower and faster than the official estimator shop of the insurance company.
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William M
Auto Star is a very approachable shop; we had two fenders realigned. Dropped it off after hours on a Sunday, picked it up Monday afternoon. Mike was very helpful and accommodating, cant recommend him highly enough. Love giving business to family-owned shops, labor rates were reasonable and very happy with the result. Slight problem with billing due to use of a Groupon, but Mike followed up and resolved the problem on his own time. Highly recommend.
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Anonymous User
Had some damage to my left door and broken mirror, being a brand new car my wife hit it against the garage, drove around the Springfield area and to my surprise its a body shop mall around here , after driving by this shop decided to get an estimate, long story short, the estimator gave me a great price, so I didnt have to go through insurance, plus it took them about 2 days to get the job done, It wouldnt hurt to give them a try.
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ed beaurain
Brought my fleet vehicle in and they were very helpful and on time. They work closely with the local enterprise rental car which made it much easier for me once I dropped off the car. The car got worked on for one day and went in to pick it up the next day. This is a small business that is worth supporting as the owner is passionate about customer service from the first phone call to the last.
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Randy Snoots
Very strong work! I had another person attempt the repair and it was totally done wrong. Mike not only made the car good as new, but did it at a fair price. I am taking my wifes car back next week for bumper repair. They also did some paint touch-ups just because they noticed them. This shop is good, use it!
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Mark Benson
I just had a minor front end collision repaired at this shop. They were quick, very friendly, did a great job, and all of this at a very good price. I am not sure what else one could ask for. I would definitely go back again...if I have another accident that is.
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Ben Fernandes
Fantastic service, reasonable price. After properly fixing what I asked. They also fixed a couple minor issues without charging because it was easy for them to do. Really great! Highly recommended! Thank you!!
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Labelle Moustiquaire Moustiquaire
I absolutely love this place! Excellent Customer services! I went there after being hit from behind. My car came out from there repaired and well cleaned. I highly recommend this place.
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Anonymous User
Mike was extremely helpful, honest and pleasant. The estimate was fair, the work was on time. They did even more than they prommised. The quality is excelent.
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Lissie
They are fantastic. Have trusted them with our vehicles for years!
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Joshua Sohn
My car came out very nice and they took care of me.