Address: | 3201 Jefferson Davis Hwy, Stafford, VA 22554, USA |
Phone: | +1 540-720-3075 |
Rating: | 3.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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A Layne
Dont believe the hype! Yes, Jeff is a "nice" guy but nice guys still rip you off! Having recently moved to the area i looked on Google for a good mechanic when my vehicle developed an intermittent fault, it was happening every odd day and fortunately when i dropped the car off it was on a day when Jeff could hear the noise. They investigated it and called me later that day to say they had found the problem and it would be $280 and change. I gave them the go ahead and received a call the next day to say they had done the repairs but that it hadnt solved the problem! they said they NOW knew what the problem was and it would be a further $650.00! i needed the car so gave them the go ahead to do what was needed, i trusted them based on other reviews I picked the car up two days later and the problem appeared to have been solved, however, 3 days later the problem was there again! i took to Google myself and found a forum for my vehicle and after several posts asking for help within an hour i had the problem fixed and it costs me 15 minutes of time and a total of $12!! There is no worse feeling in the world than when someone you trust rips you off, i had and still have this feeling every time i drive past Victory Lane on an almost daily basis. Do not trust the nice smiling faces, the courtesy pick up and drop off, take your vehicle somewhere else other than Victory Lane, you have been warned
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Ivan Lopez
The owner, Jeff Wallace, and his technicians are men of integrity. This is a veteran owned establishment and the staff is military friendly. Costs for repairs are reasonable and much lower compared to other auto repair shops because they work with the customer to determine the safest, most financially prudent, and best course of action to repair vehicles. They have proven to me on numerous occasions that integrity and customer satisfaction come before profit, i.e., ill-gotten gain.
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Timothy Donley
This a wonderful place, small, down to earth shop, honest and great service. I was getting an Oil Change and it was quick and simple and no bull. then only tell me what I need and not sell me something I didnt like other shops do, I been going here for 5 years and now I work here. Im proud to work at a place like this.
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Ken Yagelski
Jeff and his staff are top-notch. Weve been having our cars serviced here since 1999. No job has been too big or too small for the technicians. Fast, efficient, professional auto service at reasonable prices. We highly recommend Victory Lane Auto Service!
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John Aldous
Ive been a customer for about 2 years now and i like the place. Ive been looking for a trust worthy garage for a while and someone recommend Victory Lanes. Good service and reasonable rates. Try it once i think youll like it.
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Jaxon Sheriff-Parker
I take all of my vehicles here for service and repair: 2006 Ford 150, 2013 VW Beetle, 2011 Subaru Outback, and 2001 Honda Accord. I always get fast and reliable service at reasonable rates.
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Sandy Saunders
Ive used their service for YEARS and mostly had good experiences. I am hoping Jeff does "the right thing" regarding a recent transaction we had. I will change my star rating if he does...
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Trae Parker
Dropped my truck off for a state inspection. Showed back up 2 hours later and they told me other people showed up and my truck got pushed to the back of the line. I wont come back.
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Marti Donley
I totally trust Victory Lane. Ive been a loyal customer for the last ten years.
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Mace Thornton
Jeff is a straight shooter and is team is great.
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Scout Alpha
Bunch of goofs