AAA Suffolk Car Care Center

Address:	3529 Bridge Rd, Suffolk, VA 23435, USA
Phone:	+1 757-963-1222
Site:	aaa.com
Rating:	3.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 1

Reviews 21

Michelle Service

Went on Ladies Day for Oil Change and 17 point inspection and tire rotation for $25. Made a point of arriving first thing around 8 oclock and it took an hour or so. While I was waiting for my car to be ready I decided to get a quote on car insurance. After all I was said and done, we saved $600 annually for ten times the coverage. We also increased coverage on our renters insurance and decreased the deductible and added riders for some specific items that we didnt have covered before. We also got AAA towing which has tons of benefits that I cant even begin to go into here. I found out that I have to get a bunch of work done on my car which was recently given to me from a relative so I will be updating my review once we get the work done. But so far, this place is a blessing!

Shannon Roche

What a great experience! We were traveling from NJ to FL and we were forced to stop due to a wierd sound. Turns out with was the shell hub bearing. Long story short, they got us back on the road for $200 less than our two local mechanics charged. As AAA members, we got a discount which was great. Plus, it was walking distance to a Starbucks and other stores. Easy time waiting. Great customer service. And an overall great place. We witnessed multiple families coming in for the other travel services they provide.

Nick Augins

Well, I would like to Start by saying it was one of my Best Experiences on bringing my car to any shop! You just dont know what to Expect these days,when you are getting service on anything! From the time I entered the door,until I left service was OUTSTANDING!! I have been a member a long time and it makes you feel like you are Appreciated when you get Great SERVICE these days! I will be back! Thanks AAA CAR CARE CENTER.

Tie Hall

The staff does not return calls!! They are limited on the services they provde. So for a simple oil change is okay. The mobile AAA battery service staff were much more professional and knowledgeable. I would NOT go to this location again. There is one in Hampton that has class A service but this location service department is horrible. The other AAA staff is great!

ThePrinssess Numoney

Extremely rude. The white lady at the front desk with the glasses was rude. I was just coming in with a few questions and was looking for Mr. JAMES JONES. He was beyond extremely rude. Very short with me and didnt help me at all. AAA has decent service but not this one in particular. Take your business elsewhere like I did. The customer service is disgusting.

Tyson Bimber

Never used to have a problem but, now that they accept drop-offs for state inspections; you can forget about getting your car back any quicker than after a full day or sometimes even two! I work for a living and have a family. I cant afford to be down a car for that long.

Justin Ross

The customer service I experienced was fantastic. Every associate from the front desk to the mechanics have always been polite and professional in getting the job done efficiently.

David Gridley

Great service, I take my vehicles here all the time for general repair service. They stand behind their work and will check up on any follow up service issues no questions asked.

David Scheetz

Had to get some repairs done, fast and friendly. Didnt try to up sell me on stupid things I know I dont need.

Charles Eichmann

High prices, often recommend unnecessary repairs. Only went there because it is close to work.

Monnie CG

Staff members in automotive are great! Price for services could be much better.

Philip Whalen

Good as always. I have always been treated well here.

Mike and Tie Hall

Horrible service center. They dont call with updates

Bill Whitley

Great service, very fast on major repairs.