Address: | 8501-4 Tyco Rd, Vienna, VA 22182, USA |
Phone: | +1 703-790-5900 |
Site: | aamcoviennava.com |
Rating: | 3.3 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–12PM Closed |
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Victor Smith
The major problem i had was the customer service the owner talked back to me called me was extremely RUDE. The owner also let the mechanic talk back to me because i was giveing them my point on there OVER PRICED parts that they where not new they mostly SALVAGED. He told me if i knew why dont i take it and go do it or if i dont like the price to take it or deal with it. I dont feel like half the parts they changed needed to be changed. When i go there the car always come back with a few more dings and scratch. They put tools in the car and it gets the car dirty they dont put any floor papers or plastic on the seats so there cloths dont get the seats dirty. I had to take it back when they finished because it had the same problem. When i showed up to check on the car they had not done any of the work and they said and they had my car over a week when it was a 3 day job. All the guys in the shop where rude or ignored my question. I would honestly go get it check out at a other shop because youll have an idea on how much it will be because they grav your keys and tell you we will call you when its done. The call with a list of things that dont have to with the original problem. CONSIDER a other ammaco or a other shop because like the owner told me a lot of peoples want the work but the rip people of someone else might be a little more honest.
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Zak Kelley
My 2008 BMW X5 would not move in the morning especially on cold days, but moved fine after the engine warmed up. I took it to the dealership to get it checked. They called 2 days later and told me that I need a new transmission and it was going to cost me $6,758. My coworker suggested that I should take my car to AAMCO in Tysons Corner for a second opinion. I dropped my car off on Wednesday night. The following day Fadi (the store manager) called me and said that my transmission does not have a problem, it is simply low on fluid due to a small leak. They replaced the faulty seal and topped the fluid. My car drives like new now and it cost me about $700. Fadi and his crew are very honest and competent and AAMCO of Tysons is where I will be servicing my cars from now on. Needless to say that I am a happy camper. These guys saved me over $6,000. Thank you AAMCO Of Tysons Corner. Zak Kelley
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Matthew Hanlon
Very displeased with the quality of service and professionalism. Brought car in for a strange noise and they recommended replacing the wheel bearing, which took several days. Brought it to the dealer two days after AAMCOs repair when the noise came back (had a bad feeling about these guys after discussing the repair with them) and dealer found a loose screw but couldnt verify the bearing install (its sealed). Subsequently had to replace this part that is supposed to last the lifetime of the car just over a year later. Went to the dealer for this second repair; AAMCO wouldnt do anything for me since it was past their very limited warranty. Will never go back here.
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Jansen Whitlock
Horrible experience. Dont go here. Overpriced, deceitful people who just want your money. I was in contact with two employees throughout the day, both were very rude to me even though I continued to be very nice to them. I got an inspection there and had to get some work done before they would pass inspection, and of course, they overcharged me after all that was said and done, and then told me that I was wrong and that they hadnt overcharged me. After calculating the balance out in front of them, they finally said "oh, ok" and gave me a refund for the balance that was overcharged. No sorry, nothing. I wont ever go back and I would recommend you not either.
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Bakary Darbo
Horrible experience. The worse place to go and take care of your transmission needs or any type of work to be done on your car. The Manager/Owner is very rude dont know how to follow up or communicate with his clients. I took my car for a diagnostics with no follow up call for two days. When I call them to check on my car I was told I had a transmission problem that will cost $4,800 to fixed my car. I decline the work and went into the shop to pay for the diagnostics fee. After I pick my car I took it straight to the dealership with a surprise of $1,756 to fixed the problem with my car. Avoid the AAMCO located in Tyco Rd, Vienna, Va.
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Ramzi Fares
I am surprised at the 2 posted reviews. My experience with 2 cars being fully serviced there since many years now has been consistently very positive. Friendly and accommodating people, and mechanically very competent. And they dont fleece the customer with padded labor and other costs, like most dealers do. I have recommended them to no less than 5 of my acquaintances. All were extremely satisfied with the service they got there, as a result of which they are now regular customers of this facility.
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Bill Abbott
I have taken my car to AAMCO Vienna several times and had the same great experience every time. Excellent customer service, excellent repairs at the – reasonably - quoted price and finished on promised time. I don’t have much mechanical knowledge but the guys there explain the problem and recommended repairs in simple clear way and give you recommendations. Highly recommended!
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Hagop Avedissian
I fix all my three cars at this location and NOT once I had problem with the service, employees or pricing. They overhauled my vans transmission and I used it for 4 years before selling it and had no issues. Now its been almost 8 years and I still see my car in the neighborhood. You get quality service at Aamco on Tyco Rd. I definitely and highly recommend.
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Angela Kail
I have always brought my Mercedes to AMMCO in Vienna for all my maintenance and repairs. They explain to me what needs to be worked on and provide me with options on how best to approach any repairs. Great group of guys that work hard. Im very happy with the service I get there and feel that there prices are fair.
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Kj Zakhour
I recently serviced my car at AAMCO Transmissions on Tyco Rd in Vienna. The service by itself was outstanding. I was quoted half the price of the dealer, although the parts were purchased from the dealer. People were very courteous, and my car is running perfect. I strongly recommend AAMCO on Tyco Road in Vienna
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Brian Maximovich
Fadi and Bill were awesome I was able to get my Mercedes Transmission replaced in under three days. The local Mercedes Dealer couldnt get my car in foe a week. The Price was right and it works just like new! Thanks AAMCO Beep! Beep!
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John F
Dont bother visiting this place. They are crooks. They did a very poor job with my transmission and it broke again 6 months later.
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Bill Garcia
refused to give estimate for repair. Needed to pay a diagnostic charge, when I have already had the problem diagnosed bad attitude
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Sean Moran
Fadi was great. Got my emissions inspection done while I waited. Friendly and a great place ro do business.