AAA Virginia Beach Car Care Center

1424 N Great Neck Rd, Virginia Beach, VA 23454, USA

Address:	1424 N Great Neck Rd, Virginia Beach, VA 23454, USA
Phone:	+1 757-963-1222 ext. 3
Site:	aaa.com
Rating:	4.2
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–4PM Closed

Location

Photos 6

Reviews 7

Jason Fischer

This place is a joke. I brought my fiances sonata here for service because she felt comfortable with the name AAA. Twice now Ive had them look at the car because the head lights dont automatically shut off anymore and the power steering has been going out when it rains. Both times the head mechanic said that he could not recreate the power steering issue ,which is because the front desk person said he didnt have the time to drive it around more than 5 mins in the rain! He also said that the car doesnt have auto shut off lights. Any decent mechanic knows the serpentine belt getting wet or slipping is the cause of the power steering issue. The second time when we picked up the car at 9pm the battery was actually dead. This is because the supposed non existent auto shutoff feature was not turned off and ran the battery down. So we had to call roadside assistance to come jump the car at their own shop! After 2 wasted trips I have $200 in diagnostic fees, still need to get the serpentine belt changed and no answer to the headlight auto shut off issue. My fiance left a message with roadside to have the shop manager call her about disatisfaction almost a week ago and no response yet. On a side not they had my fiances membership number incorrect in their system so she was using someone elses benefits! Ill be taking all our vehicles elsewhere from now on.

Troy Hedspeth

My wife and I have been to this AAA several times in the past because its close to our work which makes dropoff and pickup convenient. Each time has been a rough experience... also expensive! My biggest annoyance though is how they seem annoyed at smaller jobs like oil changes or state inspections. My wife tried on two different occasions this week, in the morning, to drop her car off for a state inspection and both times they said "We wont get to it for 2 days probably". Well, if they dont want our small jobs, we definitely wont be taking our big jobs there. Customer: LOST.

Lou Arzadon

Very profession and customer oriented location. Their pricing is reasonable and honest in my opinion. I normally do my own mechanical work but this location made it a no brainer for them to do the work for me. They have a decent waiting area that offer comfortable chair, free Keurig coffee and free WiFi connection.

Ashley Liptak

I cannot recommend this shop. I brought my SUV here on a tow truck. $1,300 later, it left the shop on a tow truck with the same problem. They did not accurately diagnose the problem and I was stuck with a $1300 bill

Marguerite White

Went there for an oil change, high synthetic, and it only cost me 42 bucks. When everyone else wanted around 115 bucks!! Nice staff!!

Timothy Luttrell

Excellent staff and never have to worry about the work, good discounts.

Adrian Moreton

Friendly staff and always good service