Courthouse Automotive

Reviews 16

GL

Glen Moriarty

I drive a 2003 BMW 325i. I have not had any significant problems with the car and have owned it for 4 years. I brought it into Courthouse to get the A/C charged, inspection added, and oil changed. They fixed these items and then went to pick me up to bring me the car. The car wouldn’t start. They sent Vinny over to pick me up in a different car. Vinny indicated that they were hoping that it was just low on fuel, but that this likely wasn’t the case as there was still 1/8 of the tank full. I spoke with Vinny of the seemingly obvious relationship between the work they did on my car and the fact that it is now broken. He indicated that of course they would fix it at no extra charge because it is obvious that the work they did impacted the car. Again, here is the sequence of events: 1. Car runs fine for years. 2. Bring car into get serviced at Courthouse Automotive. 3. Car doesn’t work when they are done servicing the car. 4. Courthouse staff maintains that the work they did to the car had nothing to do with the car now not working. Courthouse Automotive’s inability to see how they negatively impacted my car is baffling to me. I was trying to explain this to them, but they just refused to see it. It is like having your washer and dryer working fine. You call an appliance repairman to have them serviced. He comes in and services the washer and dryer. You then try to use them and they don’t work. You call the guy and say ‘hey, it looks like you broke my washer and dryer’ and he says ‘nope, the work I did didn’t have anything to do with them now being broken.’ My car has been running well for years, I bring it into get routine maintenance done, and now it isn’t working. Be careful. They may do “maintenance” on your car and you’ll end up spending an additional $650.00 just to get your car back.

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Carl Massart

My daughter was having a squealing from the rear brakes on her 2014 Ford Escape. Went to Courthouse on the recommendation of her boyfriends parents. Original repair estimate for one new caliper, new rotors and pads and a fluid flush was $750ish. Yikes! Dad(me) called and talked to the tech. He said if the caliper wasnt sticking she could just get pads. I told him to just do the pads. Just the pads were done and the repair bill was still $278. Pads at any parts store are $50 max. she was charged 87.99. A diagnostic fee of $50 plus a hour and a half of labor worth $130. I feel that she was over-charged by $100. Why? Because my local shop bill for this same job in the Pittsburgh, Pa area would have been half that price. Sean, the owner, stood by this repair charge. My advice to prospective clients, "Know the price of the parts being replaced and question the need for every item being replaced"

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Dave Flanagan

I am so happy with Courthouse Automotive! I highly recommend them to everyone all the time. Courthouse Automotive is friendly and very good at diagnosing cars. I own a Honda Insight and the Tire Pressure Monitoring System was not working. After taking the car to 4 other places, including the Honda Dealership, nobody could fix the problem. Then I took the car to Courthouse to get an oil change and the technician fixed it for free without me even asking.

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TR

Travis and Krisi Cooper

My wife and I were visiting family and had to deal with repairing a flat tire. My brother suggested Courthouse Automotive. Wes was able to fit my needs into his already busy schedule. Plugged my flat tire, and repaired my travel trailer tire at the same time. Reasonably priced. I am more than happy with the service I received. I now have a trustworthy repair shop in Va Beach and will absolutely call on them again if I am in need of auto repairs.

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Robert M

I found this place from word of mouth. I have driven past this place for so many years and thought what a cool old building in the Courthouse complex. I was switching out my struts and needed the springs compressed and the new strut reassembled. They told me to bring the old struts and the new parts into the shop early and they would take of it. I bought them in early, got a fair price and they were finished in 45 minutes. All as promised

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Debra Gaskin

Were loyal customers! We highly recommend if honestly and quality work matter to you. I wouldnt go anywhere else. When the engine on my Saturn ion went out 4 years ago, courthouse found us an engine from a Vue with 35000 miles and gave us a three year warrantee...the Saturn is 14 years old and running strong. This saved us from buying a new car, and the price was right.

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Grad Econ

Avoid at all costs - shoddy service, uncaring attitude, and routinely late getting your car back to you. They didnt fix my car the first time I took it there and I made the mistake of going back and having additional work done, which actually made my car undriveable. Do yourself a favor and go somewhere, anywhere else.

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JO

Jordan Gray

Ive been going here since these guys opened. Then it was just two of them and now theyve grown much over the years. Down-to-earth, friendly, and most importantly HONEST GUYS. Quality and timely service. Their pricing is fair.

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Lisa Siess

Honest estimates and excellent customer service. Whether its routine maintenance or emergency repairs I can always count on Courthouse Auto for quality work at a fair price.

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Michelle Stretar

They seem to look for things that are minutely wrong & make them 10 times worse. Them charge you a heap for "fixing it" if you dont know theyre full of BS.

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JO

Jordan Dear

The only place I trust taking my car! The staff are very helpful and will only fix what you need. :)

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kieran gallagher

$120 for an oil change and state inspection. Says it all right there...

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Allie Reaves

They have great service here and quick too

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Anonymous User

fair prices, great service

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Cool CoolBreeze3206

Honest reliable service!!

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JO

JOHN TRETCHLER

Best

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