Address: | 1327 Virginia Beach Blvd, Virginia Beach, VA 23454, USA |
Phone: | +1 757-428-7535 |
Site: | leepappasbodyshop.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–2PM Closed |
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Sally Herr
These people are the best! They are honest beyond expectations and are extraordinarily helpful. It was 5;00 p.m. on the Friday before Labor Day. Hurricane Hermine was coming to Virginia Beach in a few hours. The door to my gas tank was not opening and the gas tank was close to empty. Pep Boys and my AAA service would not touch that job. My Honda dealership could see me on Tuesday. I was feeling very uneasy about being unable to leave the house for four days. On Saturday morning, Don, who was at Lee Pappas but was planning to do paper work, fixed the door so that it could open. He charged me $20.00. Honda would have charged me $200.00 and would not have told me the cheap way to fix it. When I returned home, my electricity was off and stayed off until early morning of the next day. I was able to take my frozen food to a friends house. Thank you Lee Pappas! Two weeks prior, I went there to find out if I needed to deal with my cars rust acquire from having lived in Maine. They said that it was fine and that next year it would still be fine. Had they said that it needed fixing, I would not have known the difference. Lee Pappas is the only body shop that I will use.
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brendan roetzel
I want say thank you for your wonderful service and going above what I asked to be done without any extra expectations. I was in Va Beach and had an incident, I buddy of mine suggested Lee Pappas. I had mostly cosmetic damage with some damage that made my vehicle unsafe to travel. Since I was just visiting didnt have the extra money to fix the cosmetics Lee Pappas repaired what was needed to get me back on the road asap. I would recommend this company for quality of service and knowledge of their trade and customer service. Brendan
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Carol Pappas
I wanted to respond to a review about our prices being double the cost of other shops. The reason the prices were higher is because when we do an estimate we give the customer a complete estimate which shows all of the necesssary repairs needed. Some shops are currently giving customers low prices to get them in the door and once work has started, they discover additional damage. We try to give our customers the worse case scenario so they will know what they are facing especially if they are paying out of pocket.
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Casey Ball
Their estimate - $5200 My Insurance paid - $3000 I ordered some of my own parts to easily replace myself to save money (i.e. tail-lights) and asked them to just complete the things I couldnt do. After having my vehicle for over a week I got an email saying they "respectfully declined" to do any work and for me to pick it up asap... And my truck smells like stale cigarette smoke.... Back to square one.
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Anonymous User
I didnt get any work done there. The lobby was filthy and the estimate was more than double others when I shopped around.
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Veronica Rabchenia
They gave me a wonderful estimate and my car looks better than it did before the accident I couldnt be happier!!!!
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john mcchesney
always did a great job for me at a fair price