Address: | 1884 Virginia Beach Blvd, Virginia Beach, VA 23454, USA |
Phone: | +1 757-428-7356 |
Site: | londonbridgeauto.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Jaime Parker
I had an appointment to take my Ford here for a 90,000 mile check. I called a day before my appointment to get quotes on a few other things that needed to be fixed as well. They quoted me THREE TIMES OVER what the dealership had quoted me at!!! The whole purpose of taking my car to them was to avoid paying the dealership prices. Then curious about the 90k mile check, I asked if their check actually included the services or just them "looking" at what should be checked at 90,000 miles, and they informed me I would be paying $200 for them to just "CHECK" everything!!! When I told them this was way over what I had been quoted at Ford, they gave me a "I cant be bothered with you" attitude, so I went ahead and cancelled my appointment. I would definitely recommend anyone looking for a mechanic to steer clear of these folks. Call around for price quotes, its a guarantee that almost ANYWHERE else will be less.
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Marvina Castleton
Ive been using them for years and love how I can always get my car inspected and theyre pretty quick with my walk-in repairs (and reasonable on price compared to some) considering how very busy they always are. They fix what you tell them to fix and dont go overboard trying to tell you ten thousand little things wrong with your car in the name of $$. Eric is amazing as the office manager (and you can tell that place is NEVER slow). My only critique is sometimes answers to questions about repairs can be a bit vague (unless you manage to catch the tech). At least to me they are vague. Its a place you take your car, say "fix this problem" and they fix it and call you and you pick it up. Simple, straightforward, to the point.
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Arthur Macdougall
Eric and his truly professional team at London Bridge Auto Service had been highly recommended by a friend and were there when we needed them. We recently had two cars that had significant car issues at the same time - a bad time for the family. Eric and his team got them both in and totally fixed all the problems and provided terrific customer service throughout the process. The prices were extremely reasonable. This is one great business that does high quality professional work and still takes the time to work with and take care of the customer. Fantastic!
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Matt Carper
Had been taking my Ford Ranger there for about 3 years but the last time I took it in it took 14 days to get my brakes done. Talked to Eric and he had no explanation except that it took them a long time to get parts. Really?! Parts for a Ford Ranger? Told him I would never take my truck there again and he didnt care at all. Awful customer service, too busy for their own good and dont care about their customers.
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Melissa Hill
I have been bringing my cars to London Bridge Auto since I was sixteen; my parents were using their services well before that. I drive an hour to and from their shop because they are the only people that I trust in this entire area to work on my vehicles. They are upfront and honest about everything that they do or need to do in order to get you back on the road. I highly recommend them.
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Anonymous User
My family has been taking our cars to London Bridge Auto Service for a number of years. Recently I took my car in to get an overheating problem fixed. The problem was fixed but I noticed a small amount of oil leaking a month later. I called them up and they took a look. The leak was fixed in a jiffy and was free of charge. I definitely recommend these guys.
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Daniel Rutledge
I love taking my Honda civic there for any repair I need! The customer service is there is without a doubt the best Ive ever experienced. The staff is highly educated and trained at what they do! I would recommend this place to anyone that wants the best service, and at the same time a good price that will not break your wallet!
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Catherine Sivils
I absolutely am beyond grateful for the technicians here! They have worked on my moms car, my brothers car, and now my car! They have exceeded my expectations without a doubt! They have definitely got a customer for life! Thank yall for everything!
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Henry Whelchel
Honesty, quality, expertise, etc. They do not over-sell. Unless I have a compelling reason to go elsewhere, as for warranty service, tires, or other things they dont do, London Bridge Auto is my go-to shop. Always.
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Jim Green
Jimmy Hardesty at London Bridge Auto has been my mechanic since 1982. He knows Japanese cars inside & out. He/they fix cars the 1st time with a reasonable price. I recommend them to anyone & I often do.
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Brian Brooks
This is a great place to take your vehicle to to get work done. They are honest and have a ton of experience. I have been going there for several years for work and inspections on my truck.
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Andrew Peck
They have always treated me honestly and done a great job on my vehicle. Have also referred other people who have had the same experience.
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Rich Posey
Trustworthy service at a fair price. They have maintaned a couple of our higher mileage vehicles the past few years. Highly recommended.
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Jim Browning
Always very professional, trustworthy, friendly, with extremely fair pricing. Highly recommend! Thanks Eric for the excellent service!!
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Jennifer Singato
Always great honest service and repairs from the staff. Eric is always great at answering any questions been coming here for years!
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Deborah Reilly
Great folks who Ive been dealing with for over 30 years. I trust them completely to service my car, and I highly recommend them.
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Kenneth Rossen
The best!!! Been taking care of my familys cars for over thirty years!!!
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James Oreilly
Great mechanics and friendly. They do a real good job.
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travis101305027
Most honest repair shop in Virginia Beach!!
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parker Gwen
Their my mechanic for life.
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Jeff Wilson
Great place for Auto work
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Vanessa Barrett
Reliable and personable
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Kendall Whitaker
Wonderful service.
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Kyle Sanders