Address: | 1901 Kutztown Rd, Reading, PA 19604, USA |
Phone: | +1 610-929-4724 |
Site: | hbnapaautocare.mechanicnet.com |
Rating: | 4.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–2PM Closed |
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Jenny LS
Fantastic Customer Service! I always cringe when my cars are ready for routine service as there is a terrible rumor that auto centers will call you with a list of other (expensive) things that need repair. Not H & B Napa! They are very honest and when they have other suggested maintenance, they always refer to your manufacturers suggested maintenance and put it in perspective around how urgent or necessary it really is that you address the issue. Not to mention they are very friendly and easy to talk with. I highly recommend!
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Darryl Damiani
I have been going to H and B NAPA AUTOCARE for years . Before they were Midas I never been taken advantage of at all. The staff are very friendly and very professional they know there stuff. Ive been to places like Pep Boys where they try to nickel and dime you for everything. I have my own inspection license so I know first hand that these guys know what they are doing. So if your not sure where to take your vehicle for service try H and B NAPA AUTO CARE you wont be disappointed!!! Tell them Darryl sent you.
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Judy McLain
The NAPA on Kutztown Rd is the only place I take my car for service. They are always courteous and make me feel I am a valued customer. From the woman at the desk to the mechanics who do the work everyone is as helpful as possible. Services are explained in language the is easy to understand and I never feel as if they are doing something that isnt necessary!
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Mary Sparr
Been coming here for nearly 20 years as do both of our sons and these are the most knowledgeable, honest, reasonable, personable people who ALWAYS do excellent work and NEVER take advantage of their customers. Honesty is their most valued attribute to my husband and myself. Such businesses are precious and few.
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Teresa Stankard
Have brought two of my cars here. They are reliable, dependable and honest. My dad is a mechanic so i am very leery and skeptical when it comes to other mechanics. These guys have never made me think twice about what they say and they are always willing to answer my 9 million questions.
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Diana B
Called them in the morning and was able to bring my car in right away. Dan called me a few hours later to discuss what they would do to fix the my car. They only fixed what I had requested and were great people to do business with. I will be going back there in the future.
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Joan Kemery
I have been going to them for years, even with my new cars for oil changes. I dont want anyone else working on my cars. Trust them telling me if anything is wrong and getting it fixed fast.
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Andrew Ferguson
I cant recommend these guys any higher. They are upfront and honest and dont sell you things you dont need. The only place I go for service.
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Shanta Pizarro
I take my cars here for oil changes, inspections, and even if I hear a noise and need to see what it is, they are very helpful.
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Terry Hoffmaster
Friendly service and they treat you good . If busy they will try to get you in to fix your trouble with vehicle.
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Bob Majowicz
They do a great job and have always been fair.
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Peter Pastor
Good care expensive
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Carl Greppin
Fast and friendly.