Address: | 233 W Main St, Auburn, WA 98001, USA |
Phone: | +1 253-735-0894 |
Site: | collision1.com |
Rating: | 4.4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
TI
Timothy Trent
Wouldnt recommend this place car suppose to be ready friday was not then was told monday afternoon so called back monday not ready but u can come get tuesday. So drove all the way there vehicle not ready waiting on glass. Told them when i left to have manager call me 3 hours later no call so i called was told putting glass in now car ready in hour then they would bring to me and take back rental. 4 hours later no show called back 45 min later mike called me back car not ready still waiting for a part up north they had to go get should be ready wed. 4 days past when they told me. They never called always me. Very bad customer service...
AN
Anthony McDonald
Mike and his crew were amazing. Their hard work ethic and dedication really came through for me in a tough spot. I was t boned in my brand new car and not only did they do an AMAZING job. They fixed my car in a timely manner and called me with updates through every step. They have gained a loyal customer and I want to personally thank Mike for his over and above performance with me and my situation. You guys are the best! And the receptionist was the sweetest gal, comforting in my stressful situation! Go Seahawks lol
TR
Travis Kerzic
I gotta give them props. They were very courteous and helpful, they did the estimate right after I walked in. They took care of pretty much everything. Even had the Hertz guy waiting for me when I brought my car in. They called me to let me know when each step of the repair was complete, and exactly when my car would be ready. They did a better job of installing the invisi-bra (clear protective vinyl) than the dealer - NO SEAMS! My car is in better shape than before the accident! Also the estimate was spot on.
A
Anonymous User
Went to collision 1 to have a repair done. They set me up with a rental car and had my car ready by the next day. They are fast, great service and the repair is guaranteed. My car looked like new. They took the time to wash my car and clean out the interior as well. Its nice to deal with a company that has great service and is local. Good work guys ! Kevin from Auburn
HG
HGL LGH
Never take your car here. The receptionist Sandra was the RUDEST women I have ever meet. I came in with my car which my insurance fully covers. She started telling me my insurance would not and that I had to pay her an upfront a downpayment!?!? I left and went to another place. My insurance covered everything. this place is a Scam.
JI
Jim Mondt
I have no hesitation in recommending Auburn Collision 1 for repairs. From the friendly greeting by the front desk staff, to the accurate and complete estimate, to the final pickup and detailed overview, everything is top notch. The repairs were complete and flawless. Thank You ..............
DA
Dan Wenzel
I was visiting the Seattle Washington area on vacation and visited this shop. Barret and his crew of professionals are top notch and truly care about there craft. Being in the industry myself, I have seen a few body shops in my day but this one ranks at the top of list.
TE
Telleasha Starr
The Auburn Collision 1 Employees are awesome! You guys did great on my car! I would definitely recommend these guys to anyone!! Sandra and Cherie are incredibly helpful and will assist you in any way you need! Thank you guys!
TR
Troy Steinborn
Had my rear bumber replaced due to a fender bender. Had excellent experience with Auburn Collison...repair was done well and in a timely manner. I was very pleased with the service. Thank you Auburn Collison.
CA
Carl Chalmers
These guys are very helpful. I brought a car I was thinking about buying in and they pointed out a number of issues. Saved me a huge headache would definitely have worm done here
RY
Ryan R
Always the best for car repairs. Over the last 20 years, this place has always been consistently good.
SU
Susan Vandevoort
I would recommend Auburn Collision to anyone. Very efficient and great customer service!!
CH
Cheri Padel
People friendly and this place can turn a bad experience into a good experience
RO
Roma Romanyuk
Great service. People work knowing their business. I am very satisfied
LO
Lori Donovan
Great Service and they finished on time.
ST
Steve P
Great work!!!