Address: | 4227 A St SE, Auburn, WA 98002, USA |
Phone: | +1 253-887-8800 |
Site: | serviceking.com |
Rating: | 3 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
SH
Shelby Moore
Horrible! Less than one star. Was told my repair would take 5-7 days. I got it back a month later and it wasnt fixed completely. They did not follow the contract that I signed. I told them on the contract to comunicate with me before it went over the estimate price,they never did. They proceeded work without telling me there would be additional costs. I was also charged for removal of luggage covers which I had already removed myself before brining it in. Then their service person, Chris Savenetti, proceeded to argue with us regarding the item in my car that was not fixed. We had multiple issues throughout the month with the location. Do not go to this location.
JE
Jerry Prengel
just a warning Not to trust the reviews your reading, they automatically fill out your customer survey for you and give them selves 5 star ratings and very high marks, I like a lot of others have not been so blessed to get such excellent service, and Chris has not called me back in over a month, So I have been in the auto repair business long enough to get to know a lot people honest people and I will continue to tell my experience I have had with ServiceKing including my neighbors and friends they wont be getting my business any more and if you give them yours good luck!
JO
Joey Bartkus
Run away from this place. Slow, slow, slow. No communication. Over 16 days for the estimate. How long will it take to fix? Bounced between people. No one will take responsibility. How could they be a "preferred" shop? I think i know how. Seriously one of the worst experiences I have ever had. Like I said, RUN!!!!! Anywhere else.
AL
Alex Gernand
I had a great experience here last June. Fast service and my car looked like new. Unfortunately my drivers door was hit yesterday. After the insurance adjuster looks at it I will be making an appointment to get it fixed.
KE
Kelly Ice
Working with Eric has been great. My insurance company denied fixing a water leak coming from the sunroof. Eric fixed it and didnt charge me. Thank you for going out of your way to please the customer.
JA
Jazzari Moore
They fixed my bumper Thur geico and they were faster than most shops and they also stayed open late for me so I could pick my truck up after work instead of taking off early
AL
Alisha Thorson
Ben was Very Helpful! He told exactly what I needed to do. And what is Most likely to happen. Very informative! I Really Appreciate the Service they give here.
RI
Rick Curwood
I think they did a good job! I just wish they would communicated with me that was frustrating but other them that Im happy. Thanks
JA
jasmin urrutia
Would not return to this shop. Missed 4 things on my car when getting damage assesment. Need to go back. No thanks
SU
Superior Lock Services
Great service and even better workmanship. I would definitely recommend Service King to anybody including family.
PA
PATRICK T
They did a fantastic job fixing the rear bumper of my new Subaru. I had a very pleasant experience.
MA
Mary Hall
They give you updates every few days , nice folks that work there Ben is very good at his job
JO
Joe Kupferling
Fast friendly service