Address: | 4843 Auto Center Way, Bremerton, WA 98312, USA |
Phone: | +1 360-373-1900 |
Site: | ahearnelectric.com |
Rating: | 3 |
Working: | 7:30AM–3:30PM 7:30AM–3:30PM 7:30AM–3:30PM 7:30AM–3:30PM 7:30AM–3:30PM Closed Closed |
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Joe Brooke
Beware Ahearns billing practices!! We contracted with Ahearn to replace a bulb in our subdivisions light pole. When the workman arrived, he discovered that the photocell was bad, not the bulb. He didnt have a photocell with him (REALLY??) so he had to run up to Home Depot to buy one. This is your standard street lamp, about 20 feet tall that arches over the roadway. Photocells are $10-$15 - you cant carry one of those with you? He was at our site for a total of 2 hours, with one of those hours traveling to/from HD. When the bill came, we were charged for that 2nd hour, the photocell and a new bulb. I called and spoke to the company to have the extra hour removed from our bill, and was told that Ahearn bills from when they arrive on the site until they leave. They said that since they didnt have a photocell with them, we had to pay for them to run to the store to buy one. I said that was ridiculous and again asked them to remove the charges. They refused. Ive contracted with numerous companies in the past, and have never been charged for the time to go get a part that they couldnt be bothered to bring with them! And on top of that, they billed me for changing the bulb for a lamp that still worked! Theyve lost my business, our HOA managements business (and all the properties they manage), and hopefully yours.
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Garth Retallick
Had to work too hard to try and give them a $10,000.00 + contract. Lousy communication, questionable routing, guess they only like big contracts. Felt like I was trying to force them to take my money and they still didnt care. Not impressed.
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Felise Lambert
Great services provided.