Address: | 22201 Marine View Dr S, Des Moines, WA 98198, USA |
Phone: | +1 206-745-0371 |
Site: | autorepairshopdesmoines.com |
Rating: | 3.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Please take this as a warning and stay far, far away from Polonez. Wed been going to them for over a year, taking in our cars for everything from brakes to oil changes and everything in between. We put a lot of money into their business and a lot of trust into both Peter and Vojtek. Within the last 6 months, we kind of started getting a feeling that something wasnt right. Sometimes wed take a car in and wait far to long to get it back. Sometimes wed get something fixed only to have to take it back again to fix the same thing. They would charge inconsistently. After replacing the brakes with them nearly 5 months ago, we took our car into another mechanic and they told us there was no way that much wear should happen on new brakes in that amount of time. We are convinced they used either cheap materials or maybe even used products. This is a safety issue and a trust issue. Despite both Peter and Vojtek seeming nice, they are a prime example of why average Joes like me cant trust the auto mechanic industry. Take your money, time, and trust elsewhere.
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Anonymous User
Before deciding on a repair get a quote in writing. I would recommend going to a nationally named dealer or repair service whose prices are a lot better and have a longer warranty. After being a loyal customer for over three years I went through all of my receipts and decided to do a comparison with other repair shops after questioning my last service. They did end up wanting to match the car dealerships price but I paid what was originally quoted...I knew this was the last time I was going there so I paid the full amount and left. Of the $5,000+ in repairs I did with this company I would have saved over $1000 by going somewhere else...even a dealership was cheaper than these guys on numerous occasions. Do your research and save yourself some money.
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jordan linev
Keep coming back 3x for my AC and its keep failing. Peter the owner has an attitude towards customers. Poor customer relations. No a reliable shop. Not at all. Finally I went to auto zone bought a rechargeable Ac my self and wella it worked and my AC still working great!! No STAR!
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Joan Marie
Awesome shop! I had a big expensive headache with other places trying hamfisted repairs to my BMW window mechanism. This are professionals who know what theyre doing! In less than a day my window works like new! FIVE STAR SERVICE.
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Martin Martinson
Peters team recently delivered excellent quality work by installing some accessories on my new BMW, with a remarkably quick turnaround, and at a price substantially lower than any dealership in the area. Two thumbs up!
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Anonymous User
I loved the eazy non pushing atmosfer with grat price and honest opinion .And i got to see my car from the top to bathom .Car was done next day . .
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Dan Pasechnik
Always great service. Finally found place where I can bring my car. Honesty and great work is what I appreciate the most!
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Just Me
Great work on both our cars, Peter doesnt push work that isnt needed. Great work at a great price! Thank you!
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Wojtek Las
Euro repair shop that will also work on your Asian or domestic vehicle too. 11 years in Des Moines.
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David lara
Great job. Was quick and cudious when helping to fix my girlfriends transmission
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Adam Bell
Amazing service, very helpful and friendly with very reasonable prices!
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Lavaka Tuifua
First time spending $700 on brakes!! Never coming here again!