Lacey Roofing LLC
| Address: | 5868 Pacific Ave SE, Lacey, WA 98503, USA |
| Phone: | +1 360-943-4232 |
| Site: | laceyroofing.com |
| Rating: | 1 |
Location
Photos 1
Reviews 3
TI
Tim Earle
Lacey Roofing was putting on a new roof on my neighbors home and I walked over and asked one of their employees to talk to his sales person about giving me a proposal on my roof since it was the same roof plan a my neighbors. I was told he would do that. After a number of days and no response I went to my neighbor and asked him to relay the message to the sales person he worked with and he did. Again no response. I then called the office and talked to the person in charge of scheduling these appointments. I explained that I had tried twice to get a proposal with no response. She apologized and said she would get a hold of someone to contact me and schedule something. Two weeks later and still no response.... I would not waste my time with a company that displays this lack of customer service after multiple attempts.
TI
tim greenwell
A general contractor called Lacey Roofing out to our home for an estimate. Lanny was really nice said he would give us the quote directly since we werent using the general contractor. I called several times over the next few weeks with no response. Then out of the blue we were called and were asked for our email address so they could finally send us a quote. I felt kind of sorry for the gal who has to make those calls. We has already had several other roofers out and estimates and had gone with United Roofing Solutions. I dont know what their estimate was but even if it was the lowest and better materials, I wouldnt work with them. Its too bad that customer service wasnt their priority.
JA
Jane Stewart
My 90 year old handicapped neighbor signed a contract in early May to have her roof repaired. Water actively coming into the living space when it rains. It is now Sept. 14th. and this company has been basically unresponsive. I am apalled that someone could do this to someone so vulnerable.