Automotive Experts of Maple Valley

23312 Maple Valley Black Diamond Rd SE a, Maple Valley, WA 98038, USA

Address:	23312 Maple Valley Black Diamond Rd SE a, Maple Valley, WA 98038, USA
Phone:	+1 425-432-7767
Site:	autoexperts-hub.com
Rating:	4.1
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 7

Reviews 14

John Doell

THIS PLACE IS AS BAD AS IT GETS! Im really not sure how they are still open. Brought my car here because my check engine light was on. I get a ride home from the owner Grace, who is nice but seems mentally questionable in my book. I get a call later on from Rich and he tells me that I have multiple problems with my car that are causing the light. Thats kind of weird, the light just came on 2 days ago and youre telling me that 3 different sensors all seemed to have failed at once? After asking a couple questions about that he pretty much had the attitude that if you dont want to spend any money to "FIX" the car to come pick it up and stop wasting his time. Well, since I had emissions coming up I really needed the car fixed so I gave them the go ahead on the $1200 worth of repairs. Three days later the light came back on, awesome. Went back and they told me that another part was bad and must have happened in the last few days, another $350 fix. Took my car to another shop in the area and got my car fixed for $160. The other shop said it looked like someone else just tried replacing everything in the system, no that was Automotive Experts spending my money. Light has been off for over 6 months now and no problems. This place has really went downhill in the last couple years. Dont waste your hard earned money here, theres plenty of other GOOD shops in the area.

Greg Magone

Automotive Experts does not know how to change rear wheel bearings in the Ford Explorer. I took my Explorer in to have the two rear bearings changed. They quoted $800 but then they decided they needed to replace a bunch of other parts and by the time that it was done the total came to $1500. Unfortuantely, one bearing promptly failed after 30,000 miles (they should not fail that early). They were good to fix that under warranty but it failed again in 20,000 more miles. The other failed after 40,000. At that point they refused to fix anything under warranty but happily offered to replace them for $650. The net result is that I had to take my car to Valley Automotive & Electric and have them replace both bearings again since Automotive Experts couldnt do the job right.

Sarah Benoit

From the minute I called to make an appointment, throughout the entire process, Ira and the technicians at Automotive Experts of Maple Valley were wonderful. Ira was so friendly and courteous and he answered all of my questions and was very helpful. I dropped my Mazda MPV off in the morning to have the AC checked and by that afternoon it had been inspected and serviced and was ready for me to pick up. Ira called me after the inspection to let me know what the problem was and to tell me how much it would cost to fix it and when I picked it up later that day the price quoted was the price I paid. Van AC is colder than ever and the service was fantastic. I would definitely recommend them to anyone who needs work done. Thanks so much for the fabulous service.

Lightning Division25

They did a fine job on my brakes....BUT.....when I got my car home, there were several scratches in the top of the fenders - especially where they let the hood latches slam down and grind into the top of the fender. The damaged area has been aggressively buffed but the scratches remain. They will always remind me of how they "cared" for my vehicle.

Jennifer Wales

I always feel like I can trust you guys to be honest with me, and the work is always done quickly and with quality, for a fair price. Since the first time I came there and thought I had something more expensive wrong with my car, and you could have sold me that fix, but instead made the much less expensive fix. You really earned our business. Thanks!

Kristy Jessica

I was very pleased with the fair price, quality work, and friendly staff at Automotive Experts. I had my timing belt, transmission drain and filled, coil replaced, thermostat, water pump, and spark plugs serviced. My car runs great now and the engine light is off, I have driven over 300 miles since the service and all is good! Thanks guys :)

Stephen Knapowski

I took my high mileage 2005 Toyota Corolla in for a "transmission knock". I received a very comprehensive diagnosis and the service rep was very knowledgeable about my situation and more than willing to provide me with advice about making the repairs or start looking for another vehicle. I would use this repair shop again.

Jason Morgan

This is a great local auto repair shop in the Maple Valley, Kent-Covington, and Issaquah, WA. Very happy when I take any one of my vehicles there. They have done lots of work on my S-10, our Toyota Mini Van, my Toyota Prius and also our old Willys Jeep. Feel confident in this local shop!

Shannon Stallard

I was extremely happy with my service here. Twice I have come in with what I thought was going to be a big dollar repair, but they honestly assessed the issues as small repairs. The honesty and professional service have insured that I will always bring my cars here.

Loved Of God.

I went into AE and got service as they "researched" well, had good standing. I had a problems after the fact with a seemingly related issue. They took care of it and have been great on follow up service.

Michael Fulton

Deceptive. Racked up services and labor without communication. Bill came out 4x higher than quoted. They applied a small discount and said sorry.

Anonymous User

Very Nice and Courteous. Made sure I understood fully what was wrong before they did the work and they also did their best to save me money.

Sarah McCaffrey

Changed tires and fixed my breaks in under four hours for a fair price. Im definitely happy with them.

Paul Bolte

Great service fast and fair