|Address:||43306 1/2 SE North Bend Way, North Bend, WA 98045, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
I live in the North Bend area, and have been looking around for a new place to get automotive work done. I just had North Bend Automotive do the rear brakes on my wifes van. It was something of a last minute affair: I called, then dropped by to have them take a look. I spoke with mechanic Tony, who was patient, helpful and professional -- even though he had to step away from his work to help me. I was subsequently able to have an appointment scheduled quickly and without a hassle. When I dropped it off this morning they gave me a ride home. They called me before starting to confirm the work involved and the cost. The work was completed as promised, on time, and for a few bucks less than quoted. They called me as soon as the work was done and offered to come pick me up. Pros: - No attitudes or personality disorders. Everyone was pleasant, professional and service-oriented. - Garage area is clean and professional-looking. Mechanics are too. - Main office is separate from the garage. It has a bright spacious waiting area with comfortable seating, TV, periodicals and stuff. No funky smells or greasy chairs. - Locally owned and operated; prices seem to be competitive or better. - Communications were great; work was done as promised, on time. - They gave me a ride! Cons: - none.
STAY AWAY!!! THIS PLACE LIES!!! In 2008 my mom had her car looked at by them, and they told her that the transmission was shot, and that it couldnt be fixed, and that they had to junk it. That car was very special to my mom because it was the only thing left she had to remember her father by (it used to be his car and he gave it to her). I work at Snoqualmie Casino, and a couple weeks ago I was walking through the parking garage and saw the EXACT CAR. I know this because there were 2 specific dents on top of it which made it non mistakable. They took the car for free from my mom, fixed it up, and resold it for their selfish and greedy benefit. STAY AWAY!!!
This shop is first rate! My daughters van quit suddenly going up Snoqualmie Pass and was towed there. They went out of their way to fit us into their very busy schedule. Due to the hour, we spent the night. The next morning they finished checking out the van. Soon, we were back on the road and made it home to Montana without any more problems. They made a very difficult situation into a pleasurable experience. We cant thank them enough. Sincerely, Mike and Joanne Kauzlarich, Renae Winters and her three young kids.
Best shop evvvaar! We were stranded with a noise in the transfer case of our Nissan Titan. No other shops in town had time. The crew and owner of this shop took the time to help us. From the owner to the mechanics we were given stellar service. And it was obvious, they were too busy to take the time but they did anyhow and helped us. I wish I lived close enough to use them for all if our needs! Thank you!!
Absolutely amazing service! Our van broke down on Snoqualmie Pass and the staff here was honest and extremely helpful in getting us back on the road. I would recommend North Bend Automotive to anyone in the area needing automotive repair help.
Big thanks to the shop for helping us out on short notice on a busy Saturday. We were out of town on a weekend adventure and rolled in with an horrible sounding truck. They went above and beyond to help us out.
Always attentive, timely and responsible. Our family has been going to NB Auto for over a decade now and couldnt imagine going anywhere else. They are extremely trustworthy and I would recommend them to anyone.
Great service. My clutch went out on the freeway on our way back to Montana. Had our car towed here and they did all they could to get us back on the road the same day. Even stayed late to finish up.
Wonderful customer service. Thanks for helping out one of our team members (Judi). She had a blown fuse and burnt out tail light and the quick and friendly service was outstanding.
The owner and his staff there were unbelievably hospitable. Saved my trip and my car. Would recommend 100% if youre in need of repair in North Bend
Excellent service. We broke down on the highway and even though they were very busy, they helped us. We were very pleased.
They are honest. Reliable and their integrity of work is top notch!
The people here are wonderful! They are honest and fare priced.
Very quick service...very good communication. Love local!
Honest, timely, professional
Good fast honest work
Very kind and helpful.