Address: | 6325 Martin Way E, Olympia, WA 98516, USA |
Phone: | +1 360-489-4923 |
Site: | trophyplumbingllc.com |
Rating: | 5 |
Working: | 7:30AM–4:30PM Closed Closed Closed 7:30AM–4:30PM Closed Closed |
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Arlette Davison
We got a real (unsatisfying) surprise regarding how they charge for their work! We have used them a couple times in the last 6 months and have been satisfied with their work. So when we did a minor kitchen remodel we hired them to install the disposal, 3 sink drains, and 2 faucets. When I made the appointment I said I would pay time and material for the job. When the tech arrived I confirmed that to him. He supplied a part for $37.13 and the entire job took about 2 1/2 hours; the total bill was $507.13. I paid the plumber. I felt the charge was excessive and when I called to ask the office what their hourly rate was ($200 per hour for kitchen work?) I was told there is no hourly rate and they charge what they think the job is worth. I definitely think that when I hired them on a time and material basis, they should have not agreed to my request for time and material and they should have mentioned that they would charge me what ever they felt like, regardless of how long the job took. Lesson learned.
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Jim King
The price we were quoted was unbelievable! My husband knew exactly what was required and when he heard the estimate he told the guy to leave. My next door neighbor had a similar experience with this company. Hopefully they are not gouging unsuspecting customers. We do not recommend them.
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Anonymous User
Great service, fast, and affordable. They helped my clients get their home sold and made the new buyers very happy. Owner seemed to have a ton of experience and he was great to work with. I would definitely use them again and recommend them to anyone.
CH
Chris Maguire
Terrible . This company is a joke. The plumbers have no idea what they are doing. Your better off doing it yourself on YouTube then paying alot for patch work.
JA
Janessa Mueller
Awesome and great prices too!