Address: | 4412 S Meridian, Puyallup, WA 98373, USA |
Phone: | +1 253-770-4989 |
Site: | brownbear.com |
Rating: | 4.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–7PM |
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Rhys Anderton
I was involved in an accident there yesterday, May 18th. My car got stuck in the carwash and the car behind me rear ended me. At the end of the carwash I got stuck on the belt and put my car into drive to drive out, stepped on the peddle, and couldnt move. Both me and the car behind repeatedly honked for help as the sign posted at the exit says to do before the collision. No worker came to help and the guy behind me said he even saw one of the workers pointing and laughing about it as the collision happened. I spoke to the manager, Steven, which blamed me for the whole thing. He didnt apologize or offer anything to either one of us, instead he repeatedly blamed me. The guy behind me said he didnt think it was my fault. He told me last time he went there they broke his antenna off his car. Im waiting to hear back from corporate and have reported them to the Better Business Bureau. Their staff is horrendous, the manager didnt even approach me after what happened, I had to approach him. He wasnt even present at first but the guy who hit me from behind called him in. Steven repeatedly blamed me and said it wasnt their fault, didnt offer an apology or anything. He was exceptionally rude. This is surprising how a new business treats their customers.
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Paul B
I love it here. This place actually uses brushes which, I feel, do a much better and more thorough job than brushless laser washes. I wouldnt raise a concern with the car wash itself, more with the people that use it. I swear, every time, I get stuck behind a person that has never operated a car in thier life. Car into neutral, foot off the brake. Two very simple instructions that people really have a hard time understanding. Any way, keep up the great work Brown Bear!
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Joe Adams
This car wash is so awesome. I got the berry bright and it was 9.00. Wish every penny. Took only 1 minute and I have no clear coat on my hood when I got the car and its shiny. Ive tried waxing, everything. Could never get it shiny. so Shiny now. Time to take some pictures of my beautiful car. Baby looks good.
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Yul Nelson
LOVE IT...BRAND NEW AND DOES A GREAT JOB...BOUGHT THE UNLIMITED PACKAGE...THE BEAR OUT FRONT IS AWESOME...GOOD JOB ONE THE SETUP OF THIS PLACE...I KNOW IT TOOK A WHILE...WE SWITCHED OVER FROM THE NEW ONE ON CANYON...THIS PLACE IS SMALLER BUT MACHINES WORK BETTER AND STAFF IS MUCH NICER!
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Kelsey Wagner
Had never been to this location but I was driving through the area on their 60th anniversary free car wash day so I thought Id take advantage of the offer. Even though they were crazy busy, everyone working there was very friendly and seemed to be in a good mood.
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Matthew Wilson
Is it weird that one of my favorite companies is a car wash? Brown Bear Car Wash does an excellent job at cleaning your car. They will even rewash it if it isnt done right the first time. The staff are friendly and professional. Highly recommend this place.
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Nicholas Godfrey
Good carwash. I love the unlimited washes for 19.99. Edit: Noticed my paint was being scratched by the car wash. Decided to start washing my car myself and cancel my carwash membership. Not worth it if I am going to need a new paint job because of it.
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Emily McDonald
They dont dry your car for you when you come out the car wash. They dont give you an air freshener like all other brown bears. No shampoo vacs or change machine or the vending machines for the stuff to clean your car. The wash worked surprisingly well tho.
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Lotus Love
I love this car wash because it is not usually busy because its a new one. So I can get in and out. Its fun as well, I think the lights are cool. They make sure to put a plastic cover over my rear windshield wiper. That keep the area clean as well.
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Shamina Knott
Water leaked in my car from the air dyers when all window where closed also somehow seeped through the cracks of my door manager said there nothing they can do! Now thats what I call good customer service.
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Kendra Gomlak
The BEST car wash in Puyallup. Fast - everything is automated so you dont have to wait for service. You can purchase single washes, or for a great price, buy a monthly package of unlimited washes.
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Chris pfeiffer
Dont care for the wax, it causes my windshield wipers to skip and squeal when in use. I only use this place when I feel lazy and dont want to make the trip to my normal place.
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D Whitehouse
Nice new facility , however if you turn off meridian into it you are funneled into the car wash line to get a ticket even if you only want to vacuum your car.
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Chicagoguy84
6 bucks and it actually washes and dries your car !!! Unlike "the wave" wash, Where you have to spend another 20 minutes drying of the excess water.
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Brian Redmond
Left the windows and sunroof open, got the inside of my car cleaned as a bonus! Not to mention free shower and hair blown dry. Love this place!!!
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Kim Leber
Got my vehicle nice and clean! Love that this wash has the giant brushes and the prices are good too. Will definitely come back here more often.
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Keoni LaGasa
Friendly staff as well as very clean. Staff continually checked the vacuuming area as well as offering help. High recommend this Brown Bear!
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Sok Song
Quick and efficient. I got the 14 dollars and something wash. It was a good wash but did not remove all of the bird poop that was on my car.
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G&B Reeves
This is my new favorite place to get a car wash. Much better service, nicer equipment, and priced better than you get downtown.
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Alysha Campo
Great prices. Friendly staff. Very clean area around the vacuums. Ive never had to wait too long for a vacuum to open up.
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shawn fox
I paid 14 bucks for a carwash and then had to more to use the vaccum. Ill just drive to Tahoma in Fife, lots better.
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Polly Saulls
My truck was really dirty, it came out great and they offered to let me run through again if it wasnt good enough.
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Ronnie Huffman
Quick easy and if you buy the Beary Best then enjoy the light show inside the wash. Fair price for the service.
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Max
Rear of the car is always end up not very clean in their automatic car wash, doesnt meter what wash you buy.
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subzone9
Its the 2nd best car wash on the hill, but it is the least expensive. Its also way to get in and out of.
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Kristina Scholtz
Nice quality, free use of towels at the end. Clean new vacuums. Decent price for the quality of the wash
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kyle m
Took my brand new 2 day old car their today. Now have a scratch on the hood and bumper. Dont go here!
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Patrick Miskelly
Great wash, fast service and the best prices around if you sign up for the monthly unlimited plan!
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Danny Heckeroth
This is a very unique style of car wash. You know what I mean when you get on the conveyor belt
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Becky Henderson
Latest greatest hardware. Does a good wash. And they provide towels for better drying.
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Essaia White
The brushes are pretty hard on the car - more than other places. But did the job ok.
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Christina Yabut
This place is awesome because its covered and lit. Fancy too, with new machines.
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Christian Jones
Quick and easy. Got my vehicle really clean, and only took a couple of minutes.
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Jane Parker
Bought membership which makes it easy. Just drive up and my code is scanned.