AAMCO Transmissions & Total Car Care

Address:	2107 23rd Ave S, Seattle, WA 98144, USA
Phone:	+1 206-623-1885
Site:	aamcoseattlewa.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–1PM Closed

Location

Photos 9

Reviews 5

ericsdash

I took my Subaru to this AAMCO while it was still under the old ownership with a sound coming from my transmission/clutch. They told me that there was a bad bearing somewhere in the transmission and that it would have to be dropped and rebuilt. I had 12 bearings replaced for a cost of $1900 and then the sound came right back within 6 months. At that point, they determined (guessed) it was the clutch and replaced the clutch. The sound finally went away and they gave me a price break on the clutch. Fast forward 15 months later and I was getting some whining out of my center differential. I went to check the fluids and discovered that the drain plug in the center differential was completely buggered. I had not touched it since the rebuild.The damage had been done during the rebuild. I took it in and was informed that the franchise was under new ownership and management and things would be better. They ordered a new drain plug and changed the differential oil. The cost was $191. I urge people to call around to see if a differential oil change is that expensive anywhere...probably not. In addition, they took no responsibility for the plug. Now that the oil had been changed, the whining sound persisted, so I knew it was not a simple case of low or dirty fluid. I was now told that the transmission would have to be dropped and rebuilt for at least 11 hours labor for a minimum of $1400 even though they agreed that the sound was coming from the center differential. In a Subaru, you do not need to remove the transmission to rebuild the center differential. I was clearly being deceived or Glen (the manager) had no idea what he was talking about. These guys (the new owner and Glen the manager) are what you should be wary of when you hear bad stories about auto repair shops. They are not knowledgeable enough to accurately diagnose transmission or differential noises and quickly opt to propose the most expensive service. The staff is nice enough, but they are unfortunately not empathetic to helping customers solve transmission issues at reasonable expense with clear and proven expertise. I do not think that much has changed with the new owner. You probably want to go elsewhere and get other estimates.

michael blackburn

These guys at AAMCO are clowns. Dishonest clowns! Especial Sonny the Manger.I brought in and old Toyota RV. It had a front end problem. I thought it had a bad brake caliber. They drove the Rv and told me that to replace the caliber was a $150 and a replacement caliber was $60. Cost $225 I thought price was high. But, I hate lying in the dirt and fixing it my self. So I said fix it. They also told me the cost would also include pulling off the rotor and repacking the wheel bearing. I left the shop I didnt feel right about quote, plus I have done caliber before and I was aware that fixing the caliber doesnt require the removal of the rotor and replacement of the bearings. I to return AMMCO get my house keys. I really trying to trust these guys When I called I told I was returning ad informed me that price had went up to $290...On the why back I made a call to another shop to check repair time costs, and I had the Haynes repair manual for this car with me, and it informed me the repair was simple with pictures and drawings etc. At the AAMCO, Sonny, the mechanic and I very under the car. Sonny had a flash light tried to demonstrate the great lies he telling me They both insisted that I was wrong and that book was wrong. I couldnt believe these guys. The mechanic made some comment disparaging the Haynes Manual by saying “they use computer now!” Please do not go their and if you do get a second opinion.

Bridget Guerrero

I must completely disagree with the previous poster on the quality of service and commitment to duty demonstrated by the employees of the AAMCO at 2101 23rd Avenue in Seattle. I have taken two cars to their shop and have been given fair estimates and solid justifications for repairs. As I left a meeting yesterday, I immediately heard a noise from the engine which I thought was a bad belt, and drove straight to see Son. He immediately IDd it as an alternator problem, and had parts ordered immediately. As I stopped in during the afternoon, he notified me it might not be ready by the end of the business day as they had to inspect for other causes of the alternator disfunction. I was disappointed, telling him I lived in Edmonds and taught locally until 8pm, and wasnt keen on taking the bus at that hour. I actually understood and was just venting a little frustration over a broken car. An hour later, Son called me to tell me it would be fixed by the end of the day. I was elated- and very grateful for their sense of customer care and service. I will continue taking both of my vehicles to Son and AAMCO for regular service, and have already referred my office mates to do the same. Thanks to Son and his team, I was home with my kids before they went to bed!

Rachel Valencia

These people will give you a run for your money. Son is a great smooth talker and will convince you that your car needs a bunch of work but no worries because hes giving you a discount! All a lie. My $1,200 turned into over 3 grand and couldnt keep his story straight to me or my dad. I had my dad step in because I knew I was being played for a fool. He would say he said one thing to my dad just so I would sign the papers but then turns out he never did. The so called "warranty" on my car was supposed to be "covered" for ten years until I actually picked up my car a week after it was supposed to be done and said each year Im responsible for another 10%. If I would of known my one day fix for $1,200 and a full warranty for 10 years would of turned into 8 business days, 3grand later (oh plus the rental I had to pay for that he also gave me a "discount" on), and a warranty that deprecates every year I would of went somewhere else. Every time I take my car in he never fails to tell me I need to replace something. Keep looking for a better place to work on your car. I cant even Guarantee the job was done well and will hold up.

Nik Pfeifer

My Explorer started dying in downtown, I tried to make it back home but ended up breaking down right in the AAMCO entry. Pat came out, assesed the situation, and gave us plenty of options, including calling us a rental car. We left the car with him overnight since they were in the process of closing up, and he called us early the next morning with a diagnostic and a thorough explanation of what the problem was. Unfortunately, we needed quite a bit of work, but Pat called around for parts, found a better price, and knocked over $100 off the original quote. He had a rental car ready and waiting the next day so I could get to work while they did the repairs. One of the mechanics offered to drive me home multiple times. Overall, THE BEST experience I have ever had at an auto place. I suggest going here if you ever need great customer service.