Ace Auto Repair & Tire Pros

8035 15th Ave NE, Seattle, WA 98115, USA

Address:	8035 15th Ave NE, Seattle, WA 98115, USA
Phone:	+1 206-524-6005
Site:	aceautorepairandtire.com
Rating:	4.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 34

Reviews 6

Dan Blanchard

We were getting ready for a family road trip and I asked my wife to go to the tire store near our house and get the tires rotated. During the rotation it was pointed out that we had a worn strut and leaky shocks and we received a quote for the job. I was not prepared for that kind of expense although the vehicle (2006 Honda Odyssey) is almost 10 years old with 93K miles on it. I had recently been made aware of Ace Auto so I figured I would give them a call to see if they could squeeze us in and provide a better quote than the local tire shop. They are a bit of a drive for me but I am glad I made the call. I spoke with Dave who gave me a quote which was lower than the tire store so we found a time that would work on our schedule. Once the vehicle was in the shop I received a call from Dave who let me know that I required a few more items to be serviced. Many people think that auto repair shops just nickel and dime them with little items just to make a buck (Im one of those people) but I would like to say that I am happy that Dave called me about these items because these were items I had previously put off due to being laid off of my job at the time when they were due and I had completely forgotten about them. This was confirmation to me that it was not a nickel and dime job because they were the exact items that I had previously put off to get done at another time. Dave knew I was already a bit stretched with the cost of the shock/strut/alignment job but he did the right thing by letting me know the truth. I know this was a long post, but thought it necessary in order to give the complete picture of my satisfaction. We took our family road trip and the vehicle is driving quite a bit nicer than before the work! I dont plan on having this vehicle in the shop often, but when I do it is worth the drive for this kind of quality service. Thanks Ace!

Jake Raker

They did a lot of work on my vehicle everything seemed to of went together well brakes, new tires, cracked pitman and a few other things., I had them also do an oil change on my truck, quick simple.. after a week of driving week noticed I was about a quart low on oil, I gave them so much money for repairs $2500+ I decided i would let them figure out what went wrong, I made appointment, for them to check why my truck was leaking. It took about 90mins. for them to come back and tell me that the oil filter wasnt on all the way and that they tightened it and added more oil. I was a little annoyed by their lack of promptness, when I left I rechecked my oil shortly after and found out, they did not add more in like they stated. well it has been about three month since then, I just changed out my oil by myself this weekend, and discovered my oil pan plug was barely hand tight.... Thats a huge no-no, thank God that it didnt fall off while I was driving on the high way, that would have seized my engine which is $10,000 mistake.. Looking back at the whole thing...90min wait, told me they only had to tighten my oil filter, told me they topped off my lost oil, and now found the loose oil pan screw, I dont think they respected me or my vehicle and definately would recomend you keep you eye peeled if you go in to get something worked on by this guy. He seemed legit but hes a snake.

Melissa Blue

My car broke down right in front of Ace while I was on my way to Discount Tires to get my tires replaced. Dave informed me that there would be a $90 diagnosis fee, but that I would get $45 back if I decided to get my repairs threre. As it turns out there was just moisture in my distributor and so nothing needed to be replaced or changed. However, I got a quote for the tires that I wasnt originally going to get there and was also told I needed an alignment. So I went ahead and got the alignment and tires done. When I went back to pick up my car they originally forgot to charge me for the tires, but I went back in to have them charge me for them. I asked for my $45 back but was told that they wouldnt credit me that because it was a different issue. Im annoyed that they refused to credit me back the $45, because I couldve chosen to just pay the diagnosis charge and not have gotten the tires or alignment done, leaving them out of $230. I understand they did some work but the point of that credit is that the customer is already going to have to pay for other parts.

Matt Sisk

What a terrible experience. I really wanted to like these guys; new business, facility looks nice, right here in my neighborhood. I took my vehicle in, telling them that there was a problem with the rear differential. I left the car with them, they called back an hour later, told me that the problem was likely the rear differential. Their quote, though, was grossly over competitors (5x higher!). $99 diagnostic fee and a quote of $169 for service. Total cost would be $268 plus tax. I received two other quotes (both using authentic Honda fluid), one for $50 and another for $95 (neither shop would charge a diagnostic fee). When I explained my concerns about their charges the owner at Ace held firm. I paid the diagnostic fee ($108 after tax) and declined their service; I wont be back. I can report that the competitor did a great job at the $50 price quoted, and problem is solved. Unfortunately I cant recommend going to Ace Auto Repair & Tire and will advise my friends/neighbors to go elsewhere.

Hair By Joey

Weve been going to another local garage for years. Theyre great, super friendly, fast and honest but theyre a small boutique outfit with only a few stalls and a long list of clients. Therefore, they can charge a premium. We needed a ton of work done on a car we just bought and when I got the estimate from these guys, I about fell out of my chair. I decided we needed to get a second opinion so we dropped by Ace with the estimate wed been given and asked what it would cost to get the work done there instead. Dave, the owner was super friendly and was happy to have a look. He got back promptly with a price that was about A THIRD LESS than my usual garage. They also pointed out a couple things the other guys had flagged that upon inspection, they didnt think really needed to be done. We decided to give them a shot. The car is running like a dream now and I saved about $1000 bucks. Needless to say, we have a new garage now. Thanks Dave!

Terry Lawless

Good crew. Look, I dont often give 5 stars. No one is perfect. For this crew, I will make an exception. Dave, the #1, has an attentive, friendly, outgoing and welcoming managerial style. I appreciate this in a mechanic shop. He is also hands on, which I respect. No matter how good the Captain, it is the Team that makes it happen. All of the crew on his Team are experienced and technically proficient as individuals. As a Team, they are united and co-operative with each other. This enhances their individual skills. This is definitely an A League crew. Dave hires only the best from the Puget Sound area. I have no complaints at all regarding my experience at this shop. I have been here several times with satisfaction. I will return.