Address: | 1706 12th Ave, Seattle, WA 98122, USA |
Phone: | +1 206-324-0345 |
Site: | car-tender.com |
Rating: | 3.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed |
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Robert Shook
Took my car in when the cable that ran from my starter to the batter melted on my exhaust header. Pros: The customer service was really good. I was dropped off and when the final repair was done they even drove it to my work. Im assuming thats not something they did for everyone. More about that later. Price for labor was about average for this area and the repairs were done quickly. Cons: I had to take the car back right after driving it off because the starter (which they had to take off to get to the cable) was incorrectly aligned and making a grinding noise when starting the car. Not sure how they missed this when they started the car and drove it out to me. To their credit though, they did remedy the situation by giving me a ride back to work and dropping my car off at my work when they finished the repairs. They also didnt charge me anything for the second repair. I got the feeling they were decently honest and didnt mean for the car to have any other problems. I work on cars frequently (I couldnt work on this one because it broke down at 5 a.m. on I-5) and I had a good indication of the problem before taking it in. They diagnosed the problem correctly and were honest about the problem and the repair. Overall, not a bad shop I suppose. Could have better quality control when letting cars go out the door. It looks like they work on a lot of cars but have good intentions at heart. I gave it 3 stars but I feel closer to 3.5.
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Anonymous User
I was pleasantly surprised today when I took my 80 mercedes 300d to Car Tender. The guys there are top rate service-wise in my book. Josh helped me and was very clear from the beginning about what they would do and what to expect. He told me they would look at the car that day and get back to me. Guess what. They ACTUALLY DID! Ive never had a mechanic actually call back when they said they would. They had a clear diagnosis and got my authorization to do the work. When I picked up the car (that day too), they had washed it and Josh thoroughly ran through a list of other issues they found with the car. He was very clear which would need attention soon and which repairs could wait. All in all a terrific experience. Considering this, the pricing was fair. If you want to monkey around with mechanics who keep your car for weeks and never return calls when they say they will, go ahead, youll probably save a few bucks. To me, the service I received at Car Tender was worth the additional expense. Time will tell how well the repair holds up, but they have my confidence and endorsement for the time-being. If youre looking for professionals for your German cars repairs, this is the place in Seattle.
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Terri Nakamura
Ive been taking my car to the great guys at Car Tender since about 1997. My mechanic of 19 years passed away, and I didnt know where to turn until one day I saw a beautiful 2002 parked in a lot. I wrote the owner a note, asking where she took her car for service, and left it on her windshield. It was the beginning of two wonderful relationships :) one with the owner of the BMW, and the other with Car Tender. Im doubtful there is any place else in Seattle as knowledgable and competent as Car Tender, especially for rarer cars like my 2002. It amazes me to see the scope of their skills, spanning old cars like mine to jazzy new digital wonders. If this review sounds biased, its because it is. I cannot say enough about them. There is huge peace of mind knowing they are there for me, and deliver top-notch professional services for reasonable prices. Im very grateful and recommend them highly. Its really great to have an opportunity to leave a positive review for Car Tender. PS. If you ever have to wait for your car, they have a well-stocked candy dish :)
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Anonymous User
They claimed I needed services that I dont believe I need. - rear brake pad set and rotors, hoses (front) are splitting. - CV boot is cracking however has not split yet. - Engine leaks oil. - Transmission selector shaft seal is leaking transmission fluid. - Rear differential output seals are leaking fluid. I went to a recommended shop for a service, and they didnt identify any of these. My brakes were also checked when I recently bought new tires; they also said that Im in good shape. None of my levels are low. I didnt personally look at any of these things.
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tom spence
I recently took my vehicle to this place to have a couple of issues fixed. It went in for rear brakes, exhaust leak, tail light, and a new battery. For starters, it came out of the shop with a couple of brand new problems. It now will not accelerate properly, and the accelerator itself has gotten "stuck" and didnt free itself until I turned off the car. I brought it back and they basically told me they can check some stuff but it was going to cost more. After inflating the original estimate for the 4 tasks more than $1000. I will go elsewhere from now on.
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Jeff Renard
What a fantastic experiance!!! My wife and daughter were in seattle after having drove off of the pass where the SUV was giving them brake trouble. I was reffered to Car Tenders thru a friend who know the right people in the area. Patrick took my call and then worked my family in on a moments and inspected the vehicle, corrected the simple issue and sent them out the door with a freshly washed vehicle!!! Thank you so much!!! The Renards
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John Osterman
Very professional, and pleasant to deal with. The place is clean and organized. They are transparent about what is wrong, what they did, and what might need to be done in the future. Definitely did not feel overcharged, or taken advantage of. Even vacuumed and washed the car! Ill definitely be using them from now on. Thanks guys!
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Anonymous User
Excellence in Auto repair! I have dealt with many shops in my time and Car Tender has proven to consistently perform repairs the first time and correctly. I would recommend them to anyone that values their vehicle and time.
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G House
They are a rip off. They will claim you need other services once they have your car. When you asked to see the broken piece or worn piece that they are replacing they claim it was accidentally thrown away.
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Steve Hinton
These guys are awesome! What down to earth good people in the heart of Seattle no less! They helped me with a flat no fuss. Friday night 5 pm. Thank you John & Patrick!!!
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Whitney Moore
Eric was an amazing help when I had an issue with my FIAT. He was extremely kind, honest and able to assist me immediately. I will definitely return to Car Tender!
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Johnny Valencia
Got a quote for $60 to replace a headlight here. Just got the work done elsewhere for $12.50. Cant vouch for the service, but the prices are astronomical.
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Jesse Maupin
Josh and the guys here are efficient and courteous, and will not take advantage of you. Trustworthy and excellent service- these guys are worth it!
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Yi Chiang
Great experience here. Very prompt service and professional people. Did some AC and general maintenance work and got my car back within 24 hours!
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Dennis Daugs
Good People Doing good things for classics as well as newer cars. Have assisted me with Mercedes from 1955 to 1996 vintage.