Address: | 5703 NE St James Rd, Vancouver, WA 98663, USA |
Phone: | +1 360-433-9071 |
Site: | briscoroofing.com |
Rating: | 4.5 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
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Leif Johanson
I originally called asking about having a single roof shingle replaced. I was told there was a $150 minimum so I asked about a roof cleaning as well. I was told someone would call me the next day. No one ever called but two days later I got an email with a quote saying they would be at my house to clean my roof Monday and replace the shingle. The quote was for $162. I emailed twice asking about what would be done, when, and trying to make sure the roof was not pressure washed. After not hearing back I called on Monday and was told someone would be there at 9:30am to clean my roof and replace the shingle. At 9:45am I got an email with an invoice for a roof cleaning and shingle replacement. That means they spend less than 15 minutes working on my roof according to the timeline provided. I came home and the roof wasnt cleaned well at all. I called to complain and someone showed up to clean my roof again. Again it was not well cleaned. I had them come back a third time, it was done with at least some care this time, but again the roof still had a lot of moss on it. I emailed them and asked for a discount or waiver on the price because I was not happy with the work provided and did not want them to come out a fourth time. I was told I only paid for a shingle replacement and that the "light cleaning" was basically a favor. I was told the treatment put on the ridge of the roof would kill the rest of the moss over the next few months. I was NOT quoted for a "light cleaning". Ive have the estimate and invoice stating "clean and treat roofing and replace shingle". It does not say light cleaning. No one at the company ever said a light cleaning. Basically the work done was not done well (they admit it was a "light cleaning" whatever that means), the shingle replaced does not match the other shingles on my house, and the communication was horrible. The only person who responded to any calls or emails was the office manager. I appreciate that she responded to emails but overall I was very frustrated with the lack of communication throughout the process.
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Diana Fell
A tree fell on our house in the horrible April 2017 windstorm. After the tree was removed, we called a long list of contractors to get estimates for re-roofing. Many took a long while to respond and/or come by for an estimate since there were alot of people who suffered damage at the same time. We were quite impressed that Brisco came out promptly and quickly submitted a reasonable bid that included an impressive warranty. They exhibited great customer service and followed through with prompt scheduling. The roofing crew they sent was friendly, efficient, and skillful. They did a great job and cleaned up well afterward! We highly recommend Brisco Roofing.
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Mike Harrington
I called Brisco Roofing on Monday March1st and they came out that afternoon to check my roof out. I received their quote the next morning and they said my roof was in good shape just needed the main ridge replaced and a little cleaning. The price was reasonable so I told them to schedule me for the repairs. They were here on Thursday morning and completed the job in a reasonable time. I was very pleased with the work they did and everything was cleaned up before they left. Mike Harrinbgton
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Patricia Kenny
I called secondary to my roof leaking and Mr. Brisco came out right away to evaluate the problem. He immediately found the source and to my relief a roofer came out by noon and fixed the problem. What a relief! as it rained heavily the next day. There are still problems with my roof that need to be fixed and I will definitely trust the work to Brisco Roofing. Thank you for your speedy and Excellent service
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Jonnette Hemry
Brisco Roofing is top notch. My roof required a complete tear-off, including most of the rotten decking. 1500+ square feet of roofing material, plywood, vents and flashing, and a new skylight were installed in less than two days. High quality materials were used, the property was left clean, and the roof looks fantastic! These guys are skilled and hard working. I highly recommend them.
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John Anderson
As a realtor I recommend Brisco Roofing to my clients and have had great results so when it came time for my house to need a new roof J called Brisco Roofing and theydid an outstanding job. They are the kind of roofing company that if all you need are repairs then that will be what they recommend.
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Aaron Fornkohl
I highly recommend giving them a call. Brisco Roofing came in cheaper then any other company I called and they dont send a salesmen to your house like other places around town. A truly respectable company that I look forward to continued business with.
WA
Wayne & Cathy Hofer
We highly recommend Brisco Roofing. They have performed our annual gutter and roof maintenance for the past few years and we have found them to be prompt, professional and we can count on them to do an excellent job.
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Jeff Bartlett
Theyve done our entire roof and a couple smaller jobs. Great prices and excellent craftsmanship on all.
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Willemina Niosi James Hutchison
The Brisco guy was prompt, friendly and professional. Hopefully he fixed my leaking.