Raindrop Roofing NW LLC

Reviews 9

CA

carol routh

Raindrop Roofing was excellent to work with in every way. One of the reasons we chose them in the first place is that they have replaced about 25 roofs in our neighborhood, and everyone raved about the company; not one person had had any negative experience with them. The homes were built in the late 50s and early 60s. Ours was heavily moss damaged and we were getting moisture damage under the eaves but had no idea where it was coming from. We had tried replacing the gutters before deciding we really had to replace the roof. The estimate: Raindrop gave us a complete estimate with explanations of everything, and there were no surprises or add-ons later. Promptness: They showed up right when they said they would, both for the estimate and for the actual work. Quality & Professionalism: Both the materials and the workmanship were top notch. Every member of the crew was skillful and experienced and knew what they were doing. They were extremely focused and efficient -- no standing around waiting for directions. They were careful not to damage any of the plants around the house when they tore off the old roof, and careful to remove all of the debris. Of course there were small pieces that we continued to find for a while, but it was spotless compared to what a friend of ours experienced during his re-roofing job! We had expected to have to nurse the plantings back to health; they were fine. We did have one interesting twist: the new vents were metal, and there was a new one right over our bedroom. It rains a lot in Portland, and we have a big tree that drops huge raindrops even after the rain ends. And it was loud! Loud enough to wake us up. After trying to get used to it, I called the company to see what could be done. Two days later we had new vent covers! At no extra cost! These were a composite of some sort and all is peaceful and quiet, even when it rains. Its been over two years now since we had our roof done; Ive waited to comment because I believe in the value of "the test of time." Raindrop definitely earned our trust. Its sort of ironic that we most likely wont use them again, because this roof will last longer than we will!

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Andrew Premvardhan

I recently noticed that my roof had some shingles missing while quite a few had moss on them. I asked around with some friends at work and one of them suggested Raindrop Roofing since they were really pleased with the work done by them. I called and explained what my concerns were, the technician who took my call was very professional and courteous, so much so that I didnt bother calling the other referrals. Sean showed up at the scheduled time inspected the roof and I received an email quote the next day.He also pointed out that I had some missing flashing that could lead to leaks. The quote appeared very reasonable compared to what I was expecting. I gave him the go ahead. They showed up on time and got the work done in the most efficient manner possible, there was no mess to clean up and they even took care of a last minute requirement - removed an old dish that was attached to the roof and patched it up like nothing had been there. The before and after pictures clearly showed the excellent quality of their work . I have been very happy with their work and not a single shingle out of place despite the windstorms we had since. If I ever have roofing needs in the future it wont be a decision as who to call, itll just be an automatic reaction to call them - but I doubt Ill have to, given how good their work is.

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Shannon R

We are having a horrible experience with this company reroofing the apartment buildings in the complex we live in. They take up 2 parking spots for every vehicle they bring in and several more with their giant waste containers. Over the 3 day weekend they blocked off 3 spots with cones because they laid their lumber and other materials across them. Why not put them next to a building?! And they keep blocking off the path to our building with caution tape. Yesterday the tape was only about an inch from the ground and easy enough to step over. Today it was at chest level and I had my arms full of stuff. How are we supposed to get into our units?! If I ever own a home, Raindrop will be the LAST company I call for a bid on my roof. They completely disregard the fact that people with busy lives live in these buildings!

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Linda Cahan

I am surprised by the few negative reviews of Raindrop Roofing. Our experience was excellent! We got 10 bids for our home - we have a ranch and its a lot of roof! Raindrop was in the middle range and their representative impressed us. Everything was done on time, professionally and the crew was very responsible and careful with our plantings and property. The office stayed in touch and kept up apprised of timing. The crew was on time and worked incredibly hard - and neat. They finished today and its just starting to rain. We got lucky! While I probably should wait to make sure the job they did was perfect, Im 100% sure they will stand behind their work. I highly recommend this company to anyone who has to have a new roof installed!

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Brian Walsh

Raindrop re-roofed our house and did a great job communicating with us prior, following up with questions, and the roof looks great. The crew that did the work was friendly, efficient and did a nice job with maintaining our landscaping and property. They were very thorough not only doing a good job with the roof but noticing things that needed to be fixed on the roof and with the joints and being proactive in fixing them.

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Lucas Haley

We had our roof redone this last weekend with this team. They were able to book within a very short time, hitting the brilliant sunny MLK Day weekend. The sales team were nice and knowledgeable, and the ground team were all super friendly and hard working. They did their best to respect the fact we had little ones who needed to nap during the day, and left the place clean and tidy afterwards.

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Cynthia Thomas

Raindrop did an excellent job on my roof! They made the process really easy, and kept me informed every step of the way. I had some fears, due to issues with other contractors, but Raindrop really exceeded my expectations. Everyone was very friendly and easy to work with and the crew left everything clean and looking great when they were done. Would definitely use them again.

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Anonymous User

Their dedication to quality and customer service. I felt fully informed along the way. They explained everything and after a long search for a roofing contractor I was thrilled to find Raindrop Roofing.

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Raquel Ann Jarlos

The receptionist name Cory is very rude Not professional at all.

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