Clear Water Real Estate Enterprises, LLC

Reviews 3

M.

M. L.

Update due to CWREEs response: I have emails from CWREE clearly stating that I filled in a check-in sheet and they later changed their story to I never filled one in. (see the 8/2/2011 email if you make an open records request, 2nd sentence) I had to get the DATCP involved to get any of the check-in sheets back, and the 1 sheet they did supply clearly shows that almost every damage was pre-existing. There were 3 tenants on the lease before me not 2, CWREE has been trying to deny this and withholding documentation such as the previous lease and previous key check-out which would clearly show that there was a 3rd tenant who was evicted for non-payment of rent and vandalized the property. Apparently they thought theyd hide that fact in order to charge the next person for the vandalism on an entirely separate lease. Feel free to call the Wisconsin DATCP and verify the multiple complaints, or I could forward you an email from the DATCP with my public records request to prove it. The fact that CWREE is blatantly lying about this speaks for itself, and I like how they resort to personal attacks and insults when you simply state the truth. Take for example the quote from below: "nothing is going to give him closure or any level of personal happiness." This is simply blatant libel and slander which I should sue CWREE for. The fact of the matter is they simply refuse to hand over documents tenants have every right to see because they want to stone wall you to prevent you from getting the documents needed to fight them in court. Pull their response to my complaint against them and the check-in sheet from the DATCP and youll notice that not once in their response do they address any of the damages which were clearly listed in the check-in sheet which wasnt destroyed. Ive rented for 13 years of my life, and this is the only place Ive ever filed a complaint against with the state, and this can easily be verified with public records requests. I think their "currently" 2.8 rating speaks for itself. If CWREE wants to settle with me they can pay me double my security deposit and utility escrow which I am entitled to under Wisconsin law given virtually all of their damages were pre-existing and clearly listed on the check-in sheet which wasnt destroyed, the few damages that werent recorded on the previous leases check-in sheet were recorded on mine before they destroyed it , and 2 of their charges were illegal. ______________________________________________ Take photographs of your check-in sheet before you hand it in, or they will destroy it and simply claim you never filed one if you try to contest damages, as they charge you for all the pre-existing damages that the last 10 tenants were also charged for. You probably have a smart phone as well, so make sure to photograph everything missing or damaged, or just set your phone to video camera mode and do a tour of the house damages when you move in and back it up to your sky drive. Then do another recording when you move out. If you do record damages on the check-in sheet, theyll just claim the exact same damage was in a different room in order to justify charging you. Look out for that. They charged the previous tenants for a bunch of damages, then never fixed any of them so they could charge me for them again. (You can request a list of all the damages charged to the previous tenants security deposit and they have to give you one within 21 days by law. Make sure you do the request over email though or theyll claim you never made it.) If they decide to replace their 20 to 30 year old carpets after you move out they will make up a bunch of damages and charge you FULL replacement costs. (There are already multiple complaints with the Wisconsin DATCP about this. You can make a public records request to get copies.) Make sure to file complaints with the Wisconsin DATCP if they try any of this stuff on you. You can also write a review with the BBB as theyre listed on there as well.

JE

Jesse Kressin

ClearWater Real Estate is not a landlord that I would recommend to anyone looking for housing in the Chippewa Valley. I am usually pretty understanding that landlords are not perfect, but I also believe in the "three strikes and you are out" attitude. Clearwater has exceeded that notion. After moving in June 2016, it was more than apparent that the last tenants and ClearWater LLC took no notice in cleaning or preparing the unit for the next tenants. I spent a few hours cleaning (vacuuming, dusting, wiping down walls, etc.) when I should have been moving in. Upon completing the needed cleaning, I noticed that several furnishings were inoperable (outlets hanging out of the walls, broken blinds, and a broken toilet). As the landlord, these items should have been taken care of BEFORE the tenant moving in. Throughout the length of my leasing period, ClearWater would send their maintenance personnel over to "fix" various furnishings that were inoperable since before I moved in. Most of these "fixes" resulted in the object being jury-rigged and not in its fully-functional state. For example, I called ClearWater in early March 2017 to inform them of my water heater not functioning correctly—their solution, attach a new thermostat to the water heater. Hence, two days later, it came as no surprise when the hot water heater cracked emptying and flooding the entire basement. Not only did the hot water heater need replacing, the resulting negligence was a higher water bill and the floor paint peeling up. As I was nearing the end of my lease (5.21.2017), I spent 8 hours thoroughly cleaning the unit to ensure that the future tenants would not arrive to the unit in the same condition that I had. A few weeks later (6.10.2017), I received my security deposit from ClearWater LLC. On it, I noticed three things—the landlord did not deduct the water bill from the hot water heater cracking (as promised), every available area of cleaning was assessed charges, and lastly, a "notice to our tenants" section was added. It read: "If you have any questions/concerns related to your security deposit return, we require that you send it to us in writing. This will enable us to pull and review your file and respond back to you as quickly as possible. Our address is included above for your convenience. Though we spent considerable time and effort on each return, if you feel that an error was made, or that further explanation is necessary, we will be happy to respond back to you. We will not be accepting phone calls or office visits related to these matters under any circumstances, so be sure to send any questions in writing, and be sure to include the address of the property your rented, as well as the address we should respond back to. Thank you.” What was made clear to me by this "notice" is that ClearWater LLC has a bad reputation for unethical practices regarding issuing security deposits. Further, it shows a lack of concern for the satisfaction of their tenants and the negligence of the proper care for the quality of their properties. I would not recommend ClearWater to anyone, in fact, I would actually advise others to simply avoid them and the guaranteed hassle that will result from renting with them. NOTE: I have attached the letter that I sent to Clear Water LLC on June 10th, 2017. As of today Monday June 19th, 2017 I have not received a response.

A

Anonymous User

If I could give them less than one star I would. They are the most morally unethical people I have ever met. They charge way too much for way to little and even lie. One of the receptionists told me that I would be getting money back and did the check ever come? NO! When I called back to ask about it, she told me that she must have told me wrong. I am being charged for things I have never used and will never use and I dont even live there anymore. Honestly I wish I could sue them, but I dont know how. So if there are any lawyers out there that would like to help me out I am open and willing! This place is just absolutely ridiculous and DO NOT ever rent from them. You would think because they are student housing they would realize that we are college students who dont have that much money to begin with, but instead they take you for all you are worth. I am out 365 dollars for reasons that are out right ridiculous.

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