Address: | 2060 Church St, Zachary, LA 70791, USA |
Phone: | +1 225-570-8739 |
Site: | rpmpremium.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
AM
Amber Collins
Initially Mr. Duncan presented himself as a kind and reasonable person, however that was far from the truth. After I signed the paperwork, he no longer wanted me to contact him directly. He no longer wanted to answer any questions and concerns that I had. As the process of me leaving the home, I realized that every day there was a new issue or something else that required to be fixed. Of course he suggested I pay for this out of my profit. His office staff informed me that I had a person who had signed for the house and paid the deposit as of last Thursday 7/20/2017 however on today I was told that was a lie. Next I was told that I would not receive payments for the house until the 10th, 20th, and 30th of the month. This was never communicated to me I was told that all payments would be done electronically via the owner portal, which I never received by the way, so it was shocking to learn that I would be responsible for late fees incurred do their set payment schedules. Finally he terminated my agreement informed me on 7/25/2017 that there was never a leasee and accused me of noncompliance on issues that he never communicated to me. So now I am out of state and must find another property management company after I trusted this man and his employees. Not to mention that one of his employees Quentin was extremely rude and condescending please do not use this company.
JO
John Doe
Mr. Duncan & his staff are extremely unprofessional and untrustworthy. They dont refund any of your deposit. They lie and say they will. Then after they rent the property; they claim bogus damages and repairs. I have proof the property was left immaculate condition.
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Leslie Jeansonne
Mr. Duncan and his staff are the ultimate in professionalism. They work in the best interest of all of their clients. Would highly recommend to anyone needing a property manager.
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Tabitha Fritz
They are super helpful and very friendly.