The UPS Store

Address:	317 4th St S, La Crosse, WI 54601, USA
Phone:	+1 608-782-6966
Site:	theupsstorelocal.com
Rating:	2.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–2PM Closed

Location

Photos 9

Reviews 7

James Bassett

I had a very bulky but fragile Amazon return where the original shipping carton and foam packing were destroyed. I needed help repackaging this return so I could get my money back from Amazon for this product which was defective. I read other reviews about this UPS store on 4th St and frankly was concerned. However what I found was a very pleasant store with a helpful young man behind the counter who made my return very easy. I paid for the materials he used but charge was very reasonable. This experience showed me clearly that you can not take all reviews on the internet at face value. I discussed these poor reviews with the clerk. He said several of them were actually about another UPS location but the reviewer(s) got the locations mixed up. My shipment was handled extremely well and quickly.

Charlotte Plehn

Wish I could give this sad place 0 stars!! HORRIBLE customer service. They never delivered my package and left it sit in storage for a week without ANY communication about where it is or why it wasnt there. I then proceeded to be called wrong by the Chinese man managing that place as he disagreed that the "customer is always right" He then called me after I left and gave some lame sad excuse about what happened and told me again that I was at fault and that he doesnt need my business. This is unacceptable!!!!! After a few more words I told him never again and he said, "sorry to hear that," AND HUNG UP ON ME. UNBELIEVABLE. SADLY RUN ORGANIZATION. AVOID AT ALL COSTS. 0/10

Bob Good

Complete con-artist scam operation! Go to UPS on Commerce, USPS or Fed-Ex instead! I brought in a box with a light(less than five pounds) wrapped up in bubble wrap in a box. The owner insisted that if I didnt put the box into a bigger box with more packing material even with insurance UPS wouldnt honor any claim. I then was given an increased quote for shipping with the bigger box. It was $80! I should have left but figured while over the top, just pay it and the package is on its way for warranty work. The total came out to over $100! The quote didnt include the box, labor, peanuts. OMFG! Never again!

Texas Clown-Doctor

Very poor customer service. The woman who runs this place has a serious problem with you if you dont bring your boxes in taped up. She said that she will not send anything that does not have tape on it anymore. If she does tape them she charges about 8 dollars to do it. I absolutely hate this place.

Jonathon Gray

Very friendly employees and nice environment. Was in and out in no time. They only charge $1 for a complete tape job and sometimes, if your box is small enough, they will do it for no charge.

Mitch T

Friendly staff and as expected services and price. Also the place to drop off larger boxes to ship when they dont fit in one of the quick drop boxes.

Chris Sekorski

Nice-to-have, small, local outlet.