Charter Communications

503 E Ives St #316, Marshfield, WI 54449, USA

Address:	503 E Ives St #316, Marshfield, WI 54449, USA
Phone:	+1 855-757-7328
Site:	charter.com
Rating:	1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed

Location

Photos 10

Reviews 3

ALOK Sagar

The charter communications is a horrible experience.I cannot believe they are the proffesional internet service provider.I have moved to Marshfield just a couple of days back. The spectrum informed me there will be a installation guy anytime around 5pm-6pm . I waited for him and no body turns up. I call the call center and they inform me that the technician is busy and will be there in 10 minutes.It was 7 pm and still there was no body. I then call the call CENTRE and they inform me that the guy did arrive and could not locate me and he left a NOTE on my door and there was no such Note. It was so stupid and illogical like if the guy was there and left a note on my door then why cant he knock my door. I reliazed that they just fool the customers and are making fake promises to get the customer base. It was so rude and I urge the leadership to take lessons from providers like AT&T,VERIZON AND GOOGLE FIBRE to improve there process. The Marshfield is a beautiful little town and I request charter communications to stop believing that they are commercial internet providers. We have no choice except to go with you as providers. I can definetly say people will never go for this service if they have options. I would definetly not recommended this to anybody.This company is not a commercial provider and customer is never addressed properly.

Jessica L

Someone at charter changed our plan without permission/knowledge and was told they could not put us back into the plan we had for the last 6 years since we had changed it.

StevenDonna Lammar

Weve always had pretty good communication with the customer service and have always had great internet services. Thanks