Shorewood Auto Repair

1330 E Capitol Dr, Milwaukee, WI 53211, USA

Address:	1330 E Capitol Dr, Milwaukee, WI 53211, USA
Phone:	+1 414-963-0549
Site:	shorewoodautorepair.com
Rating:	3.3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6:30PM Closed Closed

Location

Photos 2

Reviews 18

John Hayes

The first time I walked in, they suggested the expensive way, and the inexpensive way. I was instantly hooked. I thought Id found an honest shop. That was the bait, then they switched. They screwed me on several occassions. Checked my squeeling brakes for 80$ three times and said they didnt need brake pads, and somehow talked me out of changing them. Told me they could fix the noise by removing the emergency brake parts. Told me I had to replace my radiator for 900 because it had a small leak. I had to ask them 3 times if there was any other way before they suggested a bottle of leak-fix stuff. Now I fix my own car. I replaced my own break pads for as much as they checked them for, and they dont squeek anymore. While doing so I dug out the emergency brake parts they had left there to continue making rattling noises. And I bought my own bottle of radiator goop. Worked like a charm. Ill never visit these guys again.

Lauren Taubitz

Over the winter, I got a flat tire as a result of a broken TPMS (the TPMS is in the housing around the air nossle on the tire and when it broke, the tire deflated). Shorewood Auto was very nice, but they charged me almost $200 to remove the flat tire, replace the TPMS, and reinflate the tire. At the time, I thought this was fine. I didnt know how much a TPMS cost. Flash forward to today. The same thing happened to a 2nd tire on my car (an issue with the material the TPMS was made out of on the 2010 Kia Forte + mega potholes = exploded TPMS). However, I had it repaired at Belle Tire in Michigan (where I now live) for $62 TOTAL and it was done in 1.5 hours. I do not understand how the EXACT SAME procedure done just a few months apart on the same car could cost so differently. Double check the prices they quote you at Shorewood Auto before you get work done there.

Paul McManus

Had 3 cars go through. Wifes was simple new brakes. Heard some noises after it was done and they patiently explained how the new brakes essentially settle in. My Chevy Cavaliers exhaust came off. Keith explained the process/options and advised me what was best. Let me store it on the lot a few days to get scrapping sorted. Chevy Aveo timing belt broke. Towed it there Wednesday, Keith had my answer by Thursday. Unfortunately needed to scrap it again but the guys were helpful and understanding. Happily signed the car over to them for services rendered. I plan on having them inspect my next used car and will take it there for all repairs. Shorewood is lucky to have these guys in the community.

David Fitzpatrick

A regular DIYer with suspension, hoses, etc my attempted remedies to my check engine light on BMW had me stumped and needing diagnostics. I enjoy doing work on my car, and rarely take it to the shop. I arrived with my engine cowlings disassembled, but drive-able the few blocks to the shop. After sharing with me the initial result of diagnostics neither the mechanic nor I were confident it was the problem. They went right back to work and were persistent in finding the root of the problem via trial-error, test-drive, and diagnostic. The result is a car returned to me in working order. Picking it up tonight after work. Will write more after first drive!

Dan Hughes

Did decent work when I could get a hold of them. I left messages on their answering machine 4 days straight with name and callback information, but they never called back. On the fifth day I just left a message saying I was going elsewhere. Its a pity, I live down the road, but if Im not important enough to return messages, I worry about the quality they feel like putting into my car. I now drive a farther distance for better quality. That was a few months ago, today I called just to schedule an appointment for emissions testing and got the answering machine again. I just dont bother.

Matt Nelson

My car wouldnt start and I had to have it towed there. I didnt know anything about this place, it just was the closest. They looked at it right away, told me the starter needed to be replaced and quoted me a fair price. They fit it in that afternoon and called me at 5:00 and told me it was ready and the bill was what they quoted me. I really appreciate the job they did, the price was right in line with the national average and they got me back on the road for the weekend! Ill be going back there for service again!

John Wollney

Car needed a new starter. They said they could take a look at it on Friday afternoon, then Friday turned into first thing Monday morning, then that turned into Monday afternoon. Once they did finally get a chance to take a look at it they fixed it fairly fast. Overall they were pretty pricey for what needed to be done. I only went there for its convenient location, but in the future Ill be going to places further away for better service.

Colleen Schmidt

I have been a loyal customer for years and continue to count on this business whenever I need car repairs. I can make a call and they always make every effort to accommodate. I love the fact that they will drive me to work, work on my car, and bring it back to me. They are committed to providing great customer service and I always appreciate it! Keep up the good work!

Jerry Rossetti

had my truck aligned got it back after two days and the toe was so far out it burned through my new tire in no time and the camber was all set on one side not split between the two sides you would thing for a $170 dollars you would get a better job done . when i asked about the problem the blamed it on the truck. but still kept all the money for the job

andrew muraski

These guys are ALWAYS honest.... That coming from a mechanic or shop in Milwaukee is not easy to come by. I always feel secure when taking my truck there. On top of that they do great work. Great job guys. Thank you.

Sarah Lasanske

Shorewood Auto is an amazing group of people who truly care about the customers needs. They are team players and explain everything from the diagnosis through the repair process. They are honest and have integrity!!!

Sean Wiler

They do good work, but can be a bit pricey. They do offer emissions testing by appointment which is a plus. They are popular and have a small shop so they can get pretty busy so definitely call ahead.

David Krueger

This place is run by incompetent morons, they have ZERO respect for their customers and absolutely PISS POOR customer service skills. I advise anyone to go anywhere,and somewhere else.

Neal Schuster

Always helpful and they get us in and out as fast as possible. They do great work at a fair price. My wife and I have taken our cars there for 5 years.

SomeGirls

Very nice young man who has helped me out with some small repairs. A total gentleman and very smart. I appreciate this business a lot.

Rob Wellens

I read other reviews and brought my car here. Theyre reasonably priced and did a nice job on my brakes.

Daniel Hamilton

Cost way too much and took way too long.

Danielle Loth

Great customer service experience.