Address: | 1639 S Oates St, Dothan, AL 36301, USA |
Phone: | +1 334-671-4775 |
Site: | ricksautomotiveandcustomexhaust.com |
Rating: | 4.6 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–4PM Closed Closed |
J.
J. H.
Ive used Ricks at least a half a dozen different times for auto repairs and exhaust work. I had always been satisfied with their service until my last experience. I had taken my new truck to have them put a Magnaflow muffler on it. When I got back home and got under the truck to take a look I wasnt satisfied at all. The exhaust inlets on the muffler were considerably larger than my exhaust pipes. So they cut of the exhaust pipes, stuck them in the exhaust inlets, and just welded up the difference. Also the exhaust pipes didnt line up with the new muffler, so they bent one of the pipes, putting a kink in it, to match up with the inlet. As i stated, it is a new truck, and I expected a more custom looking job, not something jacked-up looking. If I had known they were going to do this in the first place, I would not have gone through with the work. I explained this to one of the employees over the phone and he told me to bring it back and he would make it right. So I took the truck back. While the employee I had spoken to was attempting to fix the previous job, Rick came out and said to me "Ive done a lot of these, and no one has ever complained except for you, so I guess all I can tell you is if you dont like it, to get your exhaust work done somewhere else. I simply said OK". Extremely unprofessional display of attitude. The previous day I had just paid them $1100 for repairs on my wifes vehicle! Meanwhile the other employee was able to remove the kinked exhaust pipe but the difference in the muffler inlet and exhaust pipe is still just a considerable amount of welding. I dislike having to do this, but the kind of attitude Rick displayed is unacceptable. ALL my work will be going elsewhere in the future.
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Wolfgang Nivens
Honest pricing and good work. Friendly and fit me in quickly on a simple exhaust tip install. It was the finishing touch to a long project of dressing up my Z71 Off Road Silverado. Highly recommend these guys. Seriously, took 15 min from the time I walked in the door. Go see these guys. Cheaper than a bolt-on tip, and looks many times better. Guaranteed to fit correctly. No guesswork. A+++
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Lance Pickett
I took my 2006 Dodge Ram 1500 in for an exhaust and from the first time i talked on the phone with Ricks Automotive they already seemed like very knowlagabe and reasonably priced people. When i actually had my exhaust installed they completed the install almost 2 hours early and also under the original estimate! Awesome! I love the work they did and my truck sounds great!
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Diana Peters
Could not have asked for better service. Was just going to get some prices but decided to let them do the work. They are very reasonable. The place is clean and the service was great. Dewayne was great on explaining the items of my interest today. I would and will recommend Ricks to everyone. Thanks guy for the excellent service.
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Liz Ramey
The owner and staff were very curtious and helpful. They explained everything to me concerning the necessary repairs needed for my vehicle and quoted me a very reasonable price. My car was also ready for pickup with in 24 hours! I now use "Ricks Automotive" for all my automotive needs. Great guys to work with.
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Kristy Hinton
Had exhaust put on my Mustang in 2014 and Ricks did an awesome job!!! Brought my 2016 Dodge Challenger back to get exhaust! Awesome place I will be bringing all of my cars to Ricks Automotives! Great service and great group of guys here! They will definitely take care of you!!! I highly recommend Ricks!
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Jason
Just got my new exhaust for my truck. This is the 3rd vehicle of mine ive had done at Ricks. Dwight always gives you the best price and they do the absolute best price. Great folks with great work ethic. Highly recommend if you need automotive work and or exhaust bring it to Ricks.
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Tru American
Dwight helped me out with some custom welding on my Magna Flow exhaust already mounted to my Mustang late in the afternoon of 05 January 2017, and I couldnt be happier with his service and staff. Great team and it was exactly what I needed.
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Phelan Stanton
Extremely knowledgeable and helpful crew and speedy work. They tell you about whats wrong and what they can do to fix your vehicle and have it done in a very short amount of time so you can get back to what you have to do.
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Ricks Automotive & Custom Exhaust llc
Ricks Automotive has been serving the wiregrass area for close to 10 years now and hope to continue for many more. Thanks to Dothan and surrounding area for having trust in our ability to take care of your vechicle!
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John Tyson
Walked in exploded what I wanted and they understood what sound I was after. Showed me the options available and got it done. No hassle and no wasted time. They done a great job and it sounds amazing
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Christian Williams
A great place to go get your exhaust system needs. Theyll get you in and out without wasting your time or money! The weld job couldve been better but I would definitely go back for anymore needs.
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Drew Kennamore
Great group of guys! They do excellent work! I wouldnt take my vehicle anywhere else! They are honest hard working guys! Very friendly and easy to get along with and will work with you on prices
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Mike Benton
RICKS has been working on my vehicles for years... never had a problem at all. Matter of fact Im here with my truck I recently bought... service is great good people.... Thats a honest review
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slydawg97
Went in to do something about my missing muffler, exhaust was roasting trunk. Took literally 15min from walking in just like another persons review great place, friendly and great prices
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Cameron Holmes
I love the fact that I got in and out fairly quick. The prices are spot on and fairly honest. Got both my vehicles in and out with work completed in around 2.5 hours.
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Sam Revells
Best place around only place I ever let do my exhaust work friendly and hospitable people makes you feel like family I highly recommend ricks automotive custom exhaust
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Spencer Stock
Very impressed with the work done here, I wouldnt take my vehicle any place else. I would recommend this business for anyone and everybody! Excellent work!!
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Donald Spooner
Ricks Automotive is fantastic. Took my truck in for a new exhaust they did an outstanding job. I would recommend to anyone looking forauto work in Dothan.
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Kayla Bradley
Best Auto place in town! Great bunch of guys and totally honest with us about all of our work!! Will recommend them to anyone And everyone!!!
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john morgan
Ricks was great. I got a full cat back system that sounds amazing at a great price and with great service. Ill defiantly be coming back.
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Tony Cage
Great service...called today and they got me right in...great new sound on my 2014 Longhorn. Magnaflow all the way. THANKS A BUNCH!!
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Clarence Heard
Better than anyone else in Dothan, first and last shop ill take my truck to, I refer any and everyone here, they get the job done.
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Brandon Miller
Got my exhaust done here. Very knowledgeable employees, friendly, and priced very well. Highly recommend getting work done here.
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Amber Trujillo
They charged us 450$ and didnt fix my car! We took it back and they said they couldnt do anything else nor refund us! Crapload!
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Ann Lay
Been doing business at Ricks for years. Great bunch of guys. they have always been honest with my repairs