Address: | 5594 Wild Horse Pass Blvd, Chandler, AZ 85226, USA |
Phone: | +1 602-385-5759 |
Site: | wildhorsepassresort.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 7AM–6PM 7AM–6PM |
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George Mulloy
I visited on a day pass, which was very difficult to "book" (resere) because I was told that the day pass is subject to availability because they have to accommodate their guests who have reserved/purchased a spa service. Upon my fourth attempt (over a two month span) I grew irritated that a day pass is offered but really not available so I asked to speak with the spa director. After speaking with her she was willing to accommodate me with a reservation for me and my three friends. Keep in mind the reason I could not get a reservation through the normal process (front desk) is because they are too book up to accommodate us on a day pass. The spa director alluded that they were booked heavily but made an exception for me. The day of my visit the spa was completely void of guests! I spend nearly 4-5 hours there, hence the day pass. In my duration that day I saw a total of four other guests! The front desk reservations surely could have accommodated my request for three reservations. I suspect the spa does not actually want to provide guests to take advantage of the day pass because the cost is considerably less than the cost of spa services. To add insult to injury the day pass increases in cost on Friday - Sunday! I had to pay $50 as opposed to the normal $35! Guests do not get anything additional on Fri - Sun to offset the increase in price. The facility is nicely appointed and there are great amenities but nothing outstanding that other spas offer, such as Talking Stick. At Talking Stick the spa is nice and not as large but their $25 fee is the same all week long! To me, Aji Spa represents themselves as a high-end, luxurious venue but in reality they are not much different than all the rest. I was so disappointed with my visit that I have not returned and I have made Talking Stick my preferred spa.
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Dan Krantz
MAKE SURE YOU READ THE FINE PRINT ON THEIR GROUPON BEFORE BUYING. I signed up for a companion massage with my girlfriend that I thought was only going to be $70 total, but the final price ended up coming out to $220 plus tip. This massage was definitely not worth $220. I have had way better experiences elsewhere. The masseuse rushed the massages and did not pay close attention to my girlfriends requests on what parts of her body were hurting her. I feel like I have been cheated out of $220. Dont bother coming here unless you are just going looking to get the "resort feel." This was supposed to be a special suprise for my girlfriend and I since I bought it for our 1 year anniversary. Im very disappointed.
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Kathy King
Celebrated my 60th birthday with my mom and 2 sisters there today. It was magical! The service was A+++ I had a mini facial and a full massage. The whole staff was kind and professional. The amenities are wonderful, from the locker room, sitting areas the steam sauna, the many hot tubs, lounging by the heated pool, basking in sun with the mountains in the background! The lunch was so gourmet and would please any palate! Treat yourself, a spouse or a friend! We stayed for the incredible sunset! Awesome! This Pittsburgh girl will be back!
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Katie M
THE best spa around. I didnt know how good this place was until I tried spas at other resorts. Each time I did, I found myself comparing it to Aji. Now that Ive been to Aji a handful of times I can say that it is consistently excellent. The staff is professional. The amenities are always clean. The atmosphere is serene. The cafe serves yummy and healthy food. Its not the cheapest way to spend the day, but when youre looking for relaxation, everywhere else is a waste of money. Did I mention Im addicted to their Indigenous lotion?
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Anonymous User
I had an appointment at the spa......got checked in and waited 40 minutes for my massotherapist who NEVER arrived....front desk not even aware I was still back there waiting. Part of their "solution" was that I WOULDNT BE CHARGED THAT DAY???? FOR WHAT?? WAITING FOR THEIR STAFF TO SHOW UP??? What a joke...back to the Biltmore for me!
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Anonymous User
Great staff and the perfect environment. I treated my friends and myself there. While it was pricey, it was worth it. The grounds are beautiful, there is calmig music throughout and the staff truly know how to help you relax. We are making plans to go again. The only downside, the wait for lunch was long. Still worth every penny
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Nikki Bronson
Absolutely a wonderful experience!!! I was pampered with a great massage by Courtney and a facial by Yvonne. I cant wait to go back and I hope I get those two ladies again. The amenities are excellent and the location is perfect for me. You can swim, sit in the sauna or hot tub, go to the gym. It was great!!
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Mommy Maravilla
The simplistic pedicure was not worth $96. They do not mention that you have access to their other amenities on their website or on the Groupon. While all of that is nice. I honestly hadnt planned to spend my entire day there.
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Terri Root
Lovely day. Wonderful mini facial with Maggie. Absolutely the BEST blow-dry I have ever had from Gloria. She was terrific! Enjoyed lunch by the pool and all the spa amenities.
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Stephen Murphy
Amazing experience! Wife and I got massages then hung out in the pool. 4 stars because it is VERY expensive and the pools were littered with leaves and droppings from trees.
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Brian Titus
A great spa! Friendly service, expert staff, best manicure to date, very relaxing and inviting. A true escape.
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Peter Chapman
Great spa. Day pass options. Mens locker room very nice. Steam room, sauna, cold tub, hot tub all excellent
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Carwen Davies
Very relaxing and enjoyable. Lovely staff who are so kind and helpful! Would suggest to anyone.
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Bailey Peterson
The best staff and so many complimentary amenities with a service purchase. Best spa hands down
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James King
Outstanding, polite & professional, highly recommend.
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Judy Squires
It was amazing like always. Erin did an amazing job.
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Judy Walruff
Beautiful, skilled staff, wonderful facilities.
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Roxanne McLean
The best massage! Very relaxing! Friendly staff!
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Richard Russell
Front desk didnt sound very knowledgeable
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Amanda Phox
Great service and beautiful amenities
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Pam Macaulay
Unique! Beautiful! Excellent service.
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Will Zoueihed
Best Spa in the East Valley
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Debbie Nieman
Honestly very disappointed.
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Jeff Vielstich
Nice fitness room and pool
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Linda Thompson
Always a profound treat!
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John TenEyck
Awesome
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mail Cyndi
love!