Head Foot Spa

53 N Val Vista Dr #105, Gilbert, AZ 85234, USA

Address:	53 N Val Vista Dr #105, Gilbert, AZ 85234, USA
Phone:	+1 480-292-8366
Site:	headfootspa.com
Rating:	4.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM

Location

Photos 4

Reviews 9

Heather Dubé

I have been coming to this place since 2011. I have invested many thousands here in committed reflexology service from Lee & Helen, since that time. Based on my experience there in the last 24 hours, and how the new ownership handled the situation, Im afraid to say theyve lost that revenue and me as a longterm customer until Helen and/or Lee return. The new ownership is ruining this facility with her lack of understanding of what is quality customer service - which I know because I also run successful company of 8 years.Based on the massages and rub downs theyre providing now vs. reflexology, this is false advertising. I booked a reflexology session as I have a neurological condition and Ive used reflexology for years to live with my condition drug-free as, when its done by a trained reflexologist, it alleviates my symptoms. Lee & Helen who formerly worked here are trained in reflexology, and I know this because Im also a functional medicine professional with formal training in human anatomy, Chinese medicine & the meridian system. Reflexology requires the practitioner have formal training in the human body meridian system and traditional Chinese Medicine (TCM) to know how to individualize application to the individual body based to rebalance specific health imbalances using direct pressure applied to very specific points along the meridian system correlating to key organs and glands that free up energy flow & Chi. One has to have extensive anatomy training to do this. Again, Helen and Lee, the former owners, are trained in this. Poking a body at random points, massaging a body, stretching someones legs on a table, and rubbing down a body, or pushing on a body, IS NOT REFLEXOLOGY. Thats charging money to your customer for reflexology and giving them a rub down - which is false advertising. You can pull the wool over the eyes of most Americans who arent professionals in functional medicine, but you cant with me. If you want to sell people a massage, stop calling it reflexology and charging them for reflexology. Last night I went in to discover Helen is no longer there. I told them Id been coming to her and Lee for 6 years for a clinical health condition and their Chinese medicine capabilities in reflexology, detox, gua sha and cupping. The new owner assured me I would get reflexology and she would tell her worker when I came in what I needed. That didnt happen - I got there and wasted an hour of my 80 hr work week on the table getting a rub down and stretching. I came out and informed her I would not be able to pay for the service given - that I was very clear on that I clinically need reflexology as nothing less alleviates my neurological symptoms, and improves me energy flow from my head to my feet. She reluctantly accepted my offer to come back and try with one more staff person, if she would get it right as the owner responsible for her business the second time by managing her people & telling them what her longterm customers needs are, but she insisted I still pay the worker a tip, which frankly, it not right. I would not do that to my customer who has invested thousands with me, if I falsely sold a service , they complained, and offered to try again to retain their business. That is her responsibility as the owner to cover her own management mistake and pay her staff. I am so disappointed in this experience that I called this morning to cancel my try again appointment, as I do not trust this new ownership has anyone on staff formally trained in reflexology and Chinese medicine without Helen or Lee, theyre just fooling many uneducated consumers. When I called and told her I would be cancelling, she didnt bother to ask why I would not be coming back. Wow. I dont run my company this way, nor do I treat my customers of 6 years who have spent thousands with me this way. With that management, they wont last long. The only way I will walk back in there is when Helen or Lee do, otherwise I will be going elsewhere for ACTUAL clinically trained reflexology, not rub downs & stretching.

Roberto Taylor

I have been here 3 times now for the 60-minute reflexology massages, and once for a 60-minute full body massage. The reflexology massages are nice and relaxing. Its a good idea to wear loose clothing as you will not be taking your clothes off for this massage. The full body massage I had was excellent. The only thing I regret is not doing a 90-minute instead of 60, but Ill do that next time. Once thing I absolutely love that they do is wipe off all the massage oil with warm damp towels. I will certainly be coming back again soon.

Megan Jones

Amazing place! I go here at least once or twice a month. Super affordable, way better than Massage Envy or any other massage place i have been to. I refer ALOT of people here! Great atmostphere, friendly staff, and flexible hours. I have never had any issues booking an appointment, or walking in.

Casey Brown

Incredible. You pull up and wonder a bit...sign is kind of faded. But inside is well kept and the reflexology massage was out of this world! Seriously fantastic, we are coming back. The price is so reasonable and for what youre getting, a steal. Fabulous!

Heather Breakiron

This place is great! They give amazing massages! The inside is nice and clean and they have curtains every two beds for privacy.

Joshua Regalado

Great place. Atmosphere is good. Great place if you want to actually feel better.

julie angileri

I have been here a dozen times and have always had an amazing experience.

Mary McClure

I highly recommend Li. Affordable and relaxing :)

Richard Norman

Great place and a bargain!