Address: | 2753 E Broadway Rd, Mesa, AZ 85204, USA |
Phone: | +1 480-833-3039 |
Rating: | 4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 10AM–5PM |
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Tyler Lundahl
I had been going there for a couple of years. My newborn son is in the nicu and I had to take my acrylics off. As much as I tried I couldnt get the girl to understand that I need my natural nails filed down and rounded so they wont scratch my sons skin. I kept having her refile them which Im sure got annoying. I wanted to go gel polish since its a little thicker and my nails were thin from having acrylics for years. She kept saying I needed to do sparkly gel since its stronger. I had her put it on a few fingers then stopped her because I wanted my nails to look natural, not like I was a stripper. I had her stop and I washed it off and had her put clear gel on. The girl talked to the owner Linda for a while about it and they both seemed annoyed. They just refused to understand what I needed. Fast forward a few days later I went in to have my eyebrows waxed. Linda waxed them and when I walked out I saw that one of them had about 1/3 waxed off the side. Unbelievable! I will never go there again.
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Erin Farley
My friend and I made appointments on a Saturday morning and had a terrible experience. Our pedicures were supposed to be 50 minutes long (which is why we paid extra for their Hawaiian pedicure) and they were about 30 minutes, they massaged us for about 3 minutes total. We were rushed out so they could provide service to their regulars, who received lengthy massages by the way. Also, we should have been given a choice of lavander, orange or chocolate scrub but we were both given orange. As for the shellac manicure... It should have cost $20 with a floral design (seen online before I arrived) but she charged me $32 after I had it done. An hour after I left, the gems on my manicure fell off. She did fix it; however I still wont be returning. I spent $90 for services Im 100% disappointed in. Give your money to someone else!
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Kathy Castillo
I lost my cell phone and only one way I can reach Lavern Nails to make an appointment is go to Google and I found them in there . Read all Laverns reviews and I saw they had more good reviews than bad , but event those couple bad reviews , I still feel unfair for all staffs and the manager in there , all of them always try to work their best on happy . I just wanted to say review writer , look entire their work and you will see they pay lot of tension on the job , do not just a little bit of thing and take them down . I can say that because I been come in here for 7 years + plus and most my friends , my neighbors , they been come in here before and after me , all of us still happy to come in there . Five stars is not enough for them , I would raise more than that if I could :)
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Kari Fulton
I have been going to the spa on and off for 4 years. There facility is nice and clean, they are always friendly, however, there service is really contigent on the employees performance. Some are excellent and some not so much. There have been times that I have been cut, soaked with water on my pants, had wax dripped through out my hair or had a rushed pedi due to patrons waiting. although at times these things can happen, as a regular customer, never once was I offered a discount or extra service. I go back every so often to see if they get better, but the service is usually the same and sometimes I leave VERY disappointed and ask myself why I go back.
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leslie french
I have been going to this nails salon for at least six years ...even after I moved away to Queen Creek , I still go down to this place . I had and have callus and ingrown toe nails problem , they always take good care of those matters . I prefer this one because most nails tech have worked here for a long time and even with new employee , they all do a pretty good job . They have never rushed me on services , no matter how many people are waiting . Ive seen them turn down walkins when its full , rather than rush the service .I have read other review that said that this store rushed due to patrons waiting . No , thats totally not true .
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Anonymous User
MARY JANE - 8/26/2011 I have been a customer of Lavern Nails & Spa since they opened in my neighborhood. I have manicures about twice a month, regular pedicures and eyebrow and lip waxes on a regular basis as needed.. The service is excellent, affordable, and very personalized, and the shop is immaculate. I would highly recommend this shop to anyone looking for quality services. Thank you Linda, Kim and the staff for the care you provide in such a professional manner.. Sincerely, Mary Jane
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Emily Porter
I am very disappointed in the service of this spa. I came in to get a shellac manicure and pedicure. The technician cut my cuticle on my thumb so far down, that it would not stop bleeding. It was almost a week ago, and I am still having to baby my finger because he cut it so badly. I wasnt offered any sort of "discount" or even that my manicure was free, even though he had to repaint my nail about 4 times because it was getting covered in blood every time. I will not return to this salon.
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Jason Grebe
I will start out by saying that I had never had a pedicure before. I always did my own at home, but lately due to injury have not been able. I made an appointment, and when I walked in, the technician put me right at ease. She figured out quickly that I had never had a Pedi before, and she explained everything. I was so relaxed and my feet looked soo good when I left, I am now a regular! Love this place so much, would recommend to anyone!
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Anonymous User
Ive been coming here now for over 4 years. I never been disappointed going to Linda and her staff. Linda has always been friendly,always give me a big smiles when i came in and has remembered my name from day 1. I like the works they done very good, my pedicure completly relaxed with a beautiful hand arts, my acrylic nails always in good shapes and no lift ! Couldnt ask for more than that ! i would like to recommend this place to everyone !!!
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heather cuz
I came in here because of the high marks on Google . You got it right ! The staffs here was super friendly . The spa chairs are new and clean , I loved the massage chair , Its wonderful .They did a great job : cuticle are clean , no cuts , polish over whole nails , no mess . This place did something that Ive never seen , massaged in lotion that had been warmed up , which felt sooooooo great :) Im really glad Google led me to this place .
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Amy Skiba
Ive been coming here every month since May to get my acrylic nails done and filled. Im extremely happy with them given my past experiences with several places improperly fitting the acrylics and causing fungal infections. Henry is very careful every time, friendly, and pays close attention to the areas affected from previous bad nail jobs. I drive from South Mountain and its totally worth it! Great job, great prices, and clean!