Jim Brown & Sons Roofing Co

5537 N 59th Ave, Glendale, AZ 85301, USA

Address:	5537 N 59th Ave, Glendale, AZ 85301, USA
Phone:	+1 623-247-9252
Site:	jbsroofingaz.com
Rating:	4.4
Working:	7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed

Location

Photos 35

Reviews 12

Marinka Mohorcic

At the end of 2013 I have contacted Jim Brown and Sons Roofing Company to give me an estimate on replacing some cracked and broken clay tiles on the roof. The estimator who came over also suggested to have the flat roof resealed. I have signed the contract with them for the suggested work and have paid them in total when according to them they have completed the job, i.e. replace the roof tiles and seal the all the flat roof portions. However, a few months ago I was walking around the house and have observed that that the roof tile they have replaced above the garage door did not have the mortar in between like the rest of them. I have called the company to come back to fix it and also to give me an estimate on replacing some other cracked tile. When the estimator came over he checked the roof and he asked who did the work before. I told them that it was them and he said that they did not complete everything but they will come over and complete it because it was still within one year warranty period. When the second person from Jim Brown arrived he went on the roof and said that he cannot do the job because he did not have the proper equipment. At that point I have climbed up on the roof and checked it myself and have almost felt off the leather because all the tiles were randomly scattered on the roof and even to me it looked like that have just abandoned the job site. It took seven visits from the company to finally finish the job that I have paid them to do over a year ago. And that was because the house was for sale and when the home inspector pointed out that some of the flat portions of the roof were not even sealed, even though they got paid for it. Most of their roofers were not competent or they were just trying to take an advantage of me for not climbing on the roof and checking their work when they have said they have completed it. I would definitely not recommend them to anyone because they do not perform quality checks after their workers or contractors. A business should not operate like this, most of the people do not climb on the roof to check the roofers job.

Mike Edwards

I had a no-hassle experience with JB&SR after the hail storm a few summers ago. Even when so many people were dealing with the aftermath of the storm, my roof was replaced quickly and the work was well done. There were spots of the roofs structure (of my house built in 1948) that were rotted and needed to be replaced; they pointed these spots out to me, and offered to fix them, without any pressure. It felt like someone looking out for me, and ensuring the job was done right, rather than simply an up-sale. I was glad that they pointed it out to me, and glad I had them do those repairs. All in all, I was perfectly satisfied with the work, the price, and I will use them again next time I need it.

Suzanne Bovaird

Thank you Valorie Brown-Miller and your team for assisting us when we have questions or concerns with roof issues. As an insurance agency, it is important to be able to refer a reputable roofing company to our clients. Jim Brown & Sons Roofing Company are professional, ethical, and provide excellent customer service. On many occasions, they have gone out to our clients home to evaluate their roof, offer an estimate and when needed have completed the necessary work. They are full service and are able to provide a quality product. More important they provide an honest evaluation. It has been a great relationship. From, Suzanne Bovaird, Bovaird Insurance Agency, LLC.

Michael Rapaport

I have personally been able to use Jim Brown & Sons Roofing Company on a number of occasions for my clients roofing issues. The service needs have ranged from a few shingle and tile replacements, to a full blown roof tear down and replacement. I found the company to have been very attentive and professional in all of the situation. More importantly, they were extremely timely and what they promised, they simply did. From a cost standpoint, I felt my clients received good value from the products and services Jim Brown & Sons Company provided. I will continue to recommend them and use them personally on my properties as well.

Carol Novak

We were in a pickle with my father-in-laws roof and insurance. Jim Brown & Sons had done the roof 25 years ago and my father-in-law still had the paperwork. We needed fast response and help. We were treated as if we were family and given such priority. I dont expect that from any company, unless the deadlines call for it. We were looking at dads insurance be cancelled within 1.5 weeks. Not only did they help us out, they got what the insurance needed done to the roof to reinstate the policy...2 days before the cancellation date. They have a loyal customer with me and my father-in-laws extended family.

Amanda Fragola

Im not a customer but yesterday my husband was left on top off the roof by Dan Wolf because he is a jerk and he is also rude to customers I dont see how a company would want someone to represent them especially being a project manager who leaves someone on top off a roof with no way down let alone in Arizona. Way to go for poor customer service.

Tracy Sullivan

Jim Brown and Sons Roofing did an excellent job at a very good price when I needed a roof repair done to my hone immediately!!!! Thumbs up I would recommend them to anyone!!! They were very professional and courteous and were here when they said they were going to be.

Heather Swanson

JBS made a our gutter job right. They had one bad apple of an employee and corrected a large gutter job. They stand behind their work. Its refreshing to have a contractor care about their business ethics. Thank you JBS!

gerald bay

I have used Jim Brown and Sons Roofing two times and both were extremely professional and completed the work as promised and when scheduled. Everyone involved was responsive and very polite.

Nertila Bardhi

After a heavy rain, our house needed some roofing repair. The technician arrived immediately and handled the issue in a professional way.

Rick Jeffries

The vice President , is Valeries outstanding!!!!!!

Erin Sullivan

Very professional